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CC&B for Telecommunications Industries
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
 

 free samples of promotional letters


Justification of ERP Investments Part Three: Costs of Implementing an ERP System
Enterprise resource planning (ERP) implementation costs can be divided into one-time costs and ongoing annual costs. Both types of costs can be segmented into

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Small Business Software (SBS) RFI/RFP Template

General Ledger, Accounts Payable, Accounts Receivable, Payroll, Inventory, Job and Project Costing, Fixed Assets, Sales Management, Budgeting, Manufacturing,  Product Technology Get this template

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CC&B for Telecommunications Industries
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...

Documents related to » free samples of promotional letters

Best-of-Breed Versus Complete CAD-PLM Suites: The Debate Rages On


The PLM world is currently witness to fervent debate on the most appropriate type of PLM/CAD software. Best-of-breed solutions offer the needed capabilities and hence integrate the necessary software modules as per the customer’s needs, whereas all-in-one CAD/PLM suites attempt a “one size fits all” approach. In his report, TEC principal analyst P.J. Jakovljevic provides his view on the intricacies of these two approaches.

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The 'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures


This part discusses the causes of ill-fated implementation

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CitiXsys iVend Retail 5.0 for Point-of-sale Retail Certification Report


CitiXsys product iVend Retail is now TEC Certified for online evaluation of point-of-sale (POS) solutions in the Wholesale and Retail Trade Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Voice of Customer: Using Customer Actions That Speak


Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics.

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Survey of SMB Manufacturers: Results Show ERP Contributes to Success


Sage North America today announced the results of a snapshot survey of small to medium business (SMB) manufacturers on the general health of their businesses and use of their enterprise resource planning (ERP) system. Check out Sage's infographic. In sum, SMB manufacturers have added jobs, are more optimistic than not about the economy, and believe that their ERP system has helped serve

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Never Was A Story Of More Woe Than This Of RJR And Nabisco


The complex maneuvers involved in RJR’s divestiture of Nabisco will prove simple compared to the efforts required to join Kraft and Nabisco in a way that ensures future success.

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Voice of the Customer Analytics


Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer experience—down to the individual customer level.  

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Nintendo of America, Inc.


With a focus on marketing, sales, and distribution of the company’s interactive entertainment products, Nintendo of America’s 180 “managers of image” market Nintendo’s games throughout the United States and parts of Canada. Because these managers spend the bulk of their time visiting retail operations to successfully brand the Nintendo product, the company was searching for a way to communicate detailed information to them, as well as to the rest of the company’s workforce. Nintendo also wanted to simplify the benefits enrollment process for employees and allow them to change their personal data on their own and at their convenience, without contacting the HR department.

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Analysis of TeleCommunication Systems, Inc. Release of Menu Driven Wireless Web Capability For SMS


The advent of menu driven wireless web capabilities for SMS (Short Message Service) will allow carriers to offer their subscribers fully personalized web based menus for quick access to stock quotes and bi-directional transactions such as e-business or gaming.

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In Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business


Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required by their IT operations, especially by their data centers. Greening IT starts in the data center: find out how data center consolidation—and other solutions—can help you reduce energy consumption, and even increase productivity and efficiency.

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The Many Faces of PLM Part Two: The Future of the PLM Suite


The future of the PLM Suite will include more applications that cover product-related functionality and further expand the benefits available. As the PLM Suite matures, companies will benefit from increased functionality and increased integration between business processes. The ultimate expression of this more mature solution will result in a broad suite of focused, integrated applications that leverage a core of unified, structured product data - the PLM Platform.

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In Search of Clarity: Unraveling the Complexities of Executive Decision Making


Decision making is at the core of all business activity, as executives set strategy and manage operations by weighing a vast array of factors to arrive at the desired balance of risk and reward. But enormous growth in a company’s size and operations adds complexity to decision-making processes. Learn about the five ingredients of good decision making, according to the responses of 154 executives in a global survey.

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Evolving Business Application Preferences, Part 1: Best-of-breed or Suite?


Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software category? By region? By company size? How have these preferences changed over time? What are the implications for users and vendors of business applications? Get the answers to these and other questions in this Strategic Perspective from Saugatuck Technology.

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Justification of ERP Investments Part 1: Quantifiable Benefits from an ERP System


Studies that surveyed manufacturers about the impact of ERP systems on firm performance indicate that company size and industry do not affect the results. Benefits have been indicated for large and small firms, whether they make standard or custom products or are in discrete or process manufacturing environments. This section explains the quantifiable benefits in terms of several areas of improvement. Reprinted from Maximizing Your ERP System by Dr. Scott Hamilton.

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