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Documents related to » free satisfaction survey


MAPICS: Will Customer Satisfaction be Enough?
MAPICS has consistently scored above average in the following customer-service & support benchmarks: reliability, quality of support, vendor stability, ease of doing business, and affiliate product and industry knowledge. However, limited platform support means that AS/400 products will contribute more than 50% of total license revenue within next 5 years. Furthermore, for the next 18 months, approx. 80% of license revenue will come from its existing customer base, who will want to either replace an old MAPICS product or add new modules to an existing MAPICS XA installation.

FREE SATISFACTION SURVEY: MAPICS: Will Customer Satisfaction be Enough? MAPICS: Will Customer Satisfaction be Enough? P.J. Jakovljevic - September 1, 1999 Read Comments Vendor Summary MAPICS, Inc., headquartered in Atlanta, GA, is a leading global provider of enterprise business software for mid-size discrete and batch-process manufacturing enterprises and large corporate divisions. MAPICS revenues in fiscal 1998 were $130 million. IBM launched MAPICS II (Manufacturing Accounting and Production Information Control System) software
9/1/1999

Sales and Operations Planning: the Key to Demand Satisfaction
There is a better way, and you can learn about it in the white paper sales and operations planning: the key to continuous demand satisfaction.

FREE SATISFACTION SURVEY: Sales and Operations Planning: the Key to Demand Satisfaction Sales and Operations Planning: the Key to Demand Satisfaction Does your company suffer from any of these supply chain and demand problems? Stock-outs Excess inventory Late or unsuccessful product launches Introduction of new products that cannibalize your existing market(s) Loss of market share to competitors who were better able to forecast market demand Chances are, your sales and operations planning (S&OP) is to blame. And chances are, your
3/9/2009

Perfect Orders: Improving Customer Satisfaction and Financial Results
If you don't measure it, you can't improve it. For owners, the traditional measure is profit. For customer satisfaction, the perfect order index is useful. Manufacturers and distributors must keep two groups satisfied—customers and owners. They are connected—what improves the satisfaction of one group can impact the satisfaction of the other. Only through measuring the satisfaction of both groups can these sometime conflicting groups be balanced. Owners watch earnings and return on investment. One way to measure customer satisfaction is with the perfect order index.

FREE SATISFACTION SURVEY: on time, complete, damage free, and having the correct invoice. These lower-level metrics are measured as percentages—for example, the percentage of orders that are shipped complete. One way to define the perfect order index is given below:    In our example, if a company scores at 95% for each of the four metrics, the resulting perfect order index is 81.4%. The perfect order index and the lower-level metrics (on time, complete, etc) serve two purposes. First, the metrics allow us identify areas for i
2/1/2011 8:54:00 AM

Optimizing the Supply Chain and Increasing Customer Satisfaction
Manufacturers must constantly address how to increase customer satisfaction, identify supply chain issues before they become problems, and lower production costs. In this podcast, Lyndsay Wise and Robert Abate discuss the benefits business intelligence provides to help address these topics.

FREE SATISFACTION SURVEY: Optimizing the Supply Chain and Increasing Customer Satisfaction Optimizing the Supply Chain and Increasing Customer Satisfaction Shockwave Flash plug-in is not installed or disabled. Manufacturers must constantly address how to increase customer satisfaction, identify supply chain issues before they become problems, and lower production costs. In this podcast, Lyndsay Wise and Robert Abate discuss the benefits business intelligence provides to help address these topics.   comments powered by Disqus
8/7/2007 9:06:00 AM

Flexibility, Ease of Use Top Priorities for Companies Seeking Financials Software » The TEC Blog


FREE SATISFACTION SURVEY: Accounting software, cloud applications, cloud software, financial software, TEC analysis, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
12-11-2012

BI for the Small to Medium Business: Survey Report
You'll find it in the aberdeen report. business intelligence for the small to medium-sized business.

FREE SATISFACTION SURVEY: small medium business survey report, small, medium, business, survey, report, medium business survey report, small business survey report, small medium survey report, small medium business report, small medium business survey..
6/20/2009

TEC 2012 WCM Market Survey Report: What Organizations Want in Web Content Management
This report is based on aggregate data collected from more than 340 WCM software comparisons performed using Technology Evaluation Centers' (TEC's) TEC Advisor software selection application. According to TEC survey data, organizations today are commonly seeking these functionalities from a WCM system: authentication and security, import and export functionality, search and indexing, and personalization management. This report is based on aggregate data collected from more than 340 WCM software comparisons performed using Technology Evaluation Centers' (TEC's) TEC Advisor software selection application. According to TEC survey data, organizations today are commonly seeking these functionalities from a WCM system: authentication and security, import and export functionality, search and indexing, and personalization management.

FREE SATISFACTION SURVEY: Web Content Management, WCM, TEC Market Survey Report.
11/15/2012 5:20:00 PM

Your Participation in a 5 Question Education Industry Survey
So we'd like you to take a moment to answer five questions about the changes and challenges currently facing higher education institutions.

FREE SATISFACTION SURVEY: and qualify for your free report. You will be helping to create a greater understanding in the marketplace about how higher education institutions are dealing with changing needs and realities. Thank you in advance for your participation. TEC is the world s leading online resource dedicated to helping organizations research and select the best enterprise software solutions for their special needs. To learn more about us, please visit Technology Evaluation Centers . For assistance, please contact customer
5/31/2011 11:00:00 AM

Symantec 2011 SMB Disaster Preparedness Survey: Global Results
For the second year, Symantec’s SMB Disaster Preparedness Survey revealed that small to medium businesses (SMBs) are not taking disaster preparedness for their computer and networking systems as seriously as they should. Most SMBs don’t take action to prepare for disasters until after they have experienced loss from downtime, and this lack of preparation has a significant impact on their customers and their business.

FREE SATISFACTION SURVEY: computer outage, network backup solutions, home network backup solutions, virginia computer outage, smb disaster preparedness, smb disaster preparedness survey, computer disaster preparedness, networking disaster preparedness, symantec disaster preparedness, computer disruption.
6/6/2011 10:51:00 AM

Workforce Scheduling: Managerial Strategies for Driving Down Costs While Escalating Customer Satisfaction
In most industries, labor represents the greatest proportion of operational costs. By helping to optimize that labor, workforce scheduling can help companies reduce expenses. But for most companies, scheduling is still more burden than benefit. Discover scheduling techniques that best-in-class companies are using to achieve greater operational efficiencies, and increase satisfaction among employees and customers.

FREE SATISFACTION SURVEY: Workforce Scheduling: Managerial Strategies for Driving Down Costs While Escalating Customer Satisfaction Workforce Scheduling: Managerial Strategies for Driving Down Costs While Escalating Customer Satisfaction Source: Infor Document Type: White Paper Description: In most industries, labor represents the greatest proportion of operational costs. By helping to optimize that labor, workforce scheduling can help companies reduce expenses. But for most companies, scheduling is still more burden than benefit.
1/27/2010 10:18:00 AM

Will Sun Burn Linux with Free Solaris?
Sun Microsystems has eliminated licensing fees for Solaris 8 and its source code.

FREE SATISFACTION SURVEY: require Microsoft to make free and open its application program interfaces (APIs), rather than break itself into pieces, as a preferred remedy in the current Department of Justice vs. Microsoft antitrust investigation. Free is a relative term, however. In December, Sun eliminated fees for Java 2 Standard Edition, but still requires developers to pay for compatibility tests required to maintain their licenses. Linux advocates and other industry watchers have claimed that the Sun Community Source License
2/2/2000


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