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Documents related to » free service gap analysis toolkits


Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

FREE SERVICE GAP ANALYSIS TOOLKITS: Recession? Steal Market Share by Increasing Customer Service! Recession? Steal Market Share by Increasing Customer Service! Source: Mindshare Technologies Document Type: White Paper Description: During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out
8/3/2009 3:20:00 PM

Bridging the CRM Analysis Gap
On any given day, your interactions with a few strategic customers will make a huge long-term difference. But which few customers? A new type of analytic application, customer value management (CVM), answers the need to identify, analyze, and predict customer behavior. Using CVM enables companies to shift from campaign-centric to customer-centric analysis, and develop more individualized and profitable customer relationships.

FREE SERVICE GAP ANALYSIS TOOLKITS: Bridging the CRM Analysis Gap Bridging the CRM Analysis Gap Source: Business Objects Document Type: White Paper Description: On any given day, your interactions with a few strategic customers will make a huge long-term difference. But which few customers? A new type of analytic application, customer value management (CVM), answers the need to identify, analyze, and predict customer behavior. Using CVM enables companies to shift from campaign-centric to customer-centric analysis, and develop more
2/7/2007 9:19:00 AM

Effective Inventory Analysis
Effective Inventory Analysis. Get Data Related to Effective Inventory Analysis. For many distributors, inventory is the largest and perhaps the most important asset. Inventory ties up more money than buildings or equipment, and is often less “liquid.” It is crucial, then, that distributors develop and use a comprehensive set of tools that allows close monitoring of the performance of inventory investments. Read more about simple measurements that can help you maximize your investment in inventory.

FREE SERVICE GAP ANALYSIS TOOLKITS: your unique requirements. Call toll-free for more information on how Microsoft Business Solutions can move your business to the head of the pack: 888-477-7989, option 1. Microsoft Business Solutions for the distribution industry connect easily with the Microsoft platform a highly versatile environment that scales to meet nearly any business software protocol. From Windows® based applications to specific industry programs, Microsoft integrates seamlessly with your existing and future enterprise systems,
3/31/2008 11:58:00 AM

PCI Compliance Cost Analysis
The Payment Card Industry Data Security Standard (PCI-DSS) was created by credit card companies to protect cardholder data, ensuring that merchants and service providers maintain the highest degree of information security. However, many retailers are still questioning its effectiveness and necessity in light of the high cost of compliance. Read this white paper to find out what this cost really means for your organization.

FREE SERVICE GAP ANALYSIS TOOLKITS: PCI Compliance Cost Analysis PCI Compliance Cost Analysis Source: Solidcore Systems, Inc. Document Type: White Paper Description: The Payment Card Industry Data Security Standard (PCI-DSS) was created by credit card companies to protect cardholder data, ensuring that merchants and service providers maintain the highest degree of information security. However, many retailers are still questioning its effectiveness and necessity in light of the high cost of compliance. Read this white paper to find out what
1/7/2008 5:27:00 PM

Service Restoration: It’s Everybody’s Business
Has your organization truly embraced the message of the incident management process, as part of the practices recommended in the IT Infrastructure Library (ITIL)? If your efforts have centered on the service desk, then you may be missing out on a lot of what incident management in particular and ITIL in general can offer. Learn more about the core principles of ITIL, and how you can use them to improve service management.

FREE SERVICE GAP ANALYSIS TOOLKITS: Service Restoration: It’s Everybody’s Business Service Restoration: It’s Everybody’s Business Source: Third Sky, Inc. Document Type: White Paper Description: Has your organization truly embraced the message of the incident management process, as part of the practices recommended in the IT Infrastructure Library (ITIL)? If your efforts have centered on the service desk, then you may be missing out on a lot of what incident management in particular and ITIL in general can offer. Learn more about the
10/15/2008 4:14:00 PM

Vendor Analysis: Kaspersky Anti-Virus Products Examined
Kaspersky Labs is no newcomer to anti-virus products. Headquartered in Moscow, Russia, with offices in Pleasanton, California and Cambridge, England, Kaspersky Labs has successfully branded itself as a leader in multi-platform anti-virus products. Though many IT decision makers neglect to protect their UNIX systems from viruses, research done by Kaspersky Labs indicates that Linux may be just as prone to viruses as Microsoft operating systems.

FREE SERVICE GAP ANALYSIS TOOLKITS: keeping your valuable information free from the destruction and manipulation caused by viruses. IT decision makers should make sure that all their client systems, messaging servers, and other mission critical servers are protected from viruses. Advanced anti-virus products like Kaspersky s offer remote administration via Windows-based interface and web browsers. Users should update their anti-virus database/signatures at least 1 time per day. Kaspersky Labs have proven that UNIX/Linux platforms require
11/23/2002

Analysis of Novell and EAI Vendor Talarian Alliance
Novell«, Inc. and Talarian« Corporation today announced a technology and marketing alliance in which the companies will work together to embed Talarian's real-time infrastructure software in Novell products and make it available to the worldwide community of Novell developers and users. The alliance combines Novell's directory technology with Talarian's real-time middleware.

FREE SERVICE GAP ANALYSIS TOOLKITS: saas companies, middleware solutions, middleware solution, single sign on, erp software, web content management, business integration, database integration, enterprise solutions, crm erp, siebel crm, erp integration, single sign on software, dashboards software, virtual computers, real time dashboard, single sign on solutions, virtual workstations, dashboard software, corporate dashboards, single sign on systems, dashboarding software, single sign on system, virtual backup, single sign on solution, commerce software, interactive dashboards, customizable dashboards, dashboards reporting, .
2/9/2000

A Guide to ERP for Service Organizations
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle’s Ted Kempf for his take on the unique implementation requirements of ERP systems for professional service organizations, as well as the role technology plays in running a successful service business.

FREE SERVICE GAP ANALYSIS TOOLKITS: A Guide to ERP for Service Organizations A Guide to ERP for Service Organizations Shockwave Flash plug-in is not installed or disabled. Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle’s Ted Kempf for his take on the unique implementation requirements of ERP systems for professional service organizations, as well as the role
6/8/2007 11:22:00 AM

ASP Traffic Analysis! What Next – ASP Odometers?
WebTrends will begin offering an Application Service Provider (ASP) solution for web traffic analysis. The offering has options both for traditional traffic analysis and for commerce analysis. The product is also free to personal web sites.

FREE SERVICE GAP ANALYSIS TOOLKITS: Personal Edition is offered free to small web sites that place WebTrends advertising on all pages that are tracked. Market Impact We don t foresee any major changes in the marketplace. WebTrends has a well-entrenched leadership position, and will attract customers to this service. But its two major competitors are Microsoft Site Analyst, a part of its Site Server product suite, and various freeware and shareware products. Some Site Analyst customers who would otherwise need a separate server for log
4/4/2000

The eG Approach to Root-cause Analysis
Effective correlation and accurate root-cause diagnosis have been key challenges for network and systems management solutions for many years. Indeed, these challenges have increased with the growing complexity of the software applications and services operating on top of the Internet and intranets. But at the same time, customer expectations of service quality and guaranteed performance remain as stringent as ever.

FREE SERVICE GAP ANALYSIS TOOLKITS: The eG Approach to Root-cause Analysis The eG Approach to Root-cause Analysis Source: eG Innovations, Inc. Document Type: White Paper Description: Effective correlation and accurate root-cause diagnosis have been key challenges for network and systems management solutions for many years. Indeed, these challenges have increased with the growing complexity of the software applications and services operating on top of the Internet and intranets. But at the same time, customer expectations of service quality
3/26/2007 1:59:00 PM

Business Process Analysis versus Business Process Management
Business process analysis (BPA) vendors are trying to enter the business process management (BPM) market by marketing themselves as BPM solutions. This article discusses the differences between BPA and BPM vendors, and examines the benefits of each.

FREE SERVICE GAP ANALYSIS TOOLKITS: BPM, business process management, business process modeling, BPA, business process analysis, business process, business process design, BPR, business process redesign, business process changes.
10/9/2006


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