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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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A guide to the benefits, technology and implementation essentials of CRM & SFA solutions
Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed

free templates deliverables  Entire Sales Process | Free Sales Process | Impact Sales Process | Inside Sales Process | Integrated Sales Process | Marketing Sales Process | New Sales Process | Online Sales Process | Perfect Sales Process | Process Tech Sales | Professional Sales Process | Repeatable Sales Process | Retail Sales Process | Sales Engagement Process | Sales Support Process | Services Sales Process | Software Sales Process | Standard Sales Process | Step Sales Process | Strategic Sales Process | Structured Sales Process |

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Business Intelligence


The ability to extract and present information meaningfully is vital for business management. Indeed, business intelligence tools enable companies to make better decisions, by providing the right information to the right people at the right time. Moreover, employees increasingly suffer from information overload, and require solutions that make informed decisions a more natural part of the everyday work experience.

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Cookie-cutter Solutions Won't Cut It with the Mid-Market Part One: Historical Relationships


Small enterprises, like their bigger brethren, need some differentiation means in the market, and that will not be achieved by implementing a cut-and-dried business solution in a "cookie cutter", "me too" deployment approach

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Powerful Solutions for Project-driven Organizations


Too often, project-driven organizations are faced with a difficult choice: they can choose best-of-breed business applications and integrate them at great cost, or choose a fully integrated solution that lacks functional depth in key areas. Success management of your business and its projects requires integrated tools that also provide deep functionality.

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PROACTIS: The Best-kept Secret in Indirect Spend Management? - Part 2


Part 1 of this blog series introduced PROACTIS, a UK- and US-based specialist vendor of spend control and e-procurement solutions with accredited partners worldwide. I had the chance to meet the company during my attendance of UNIT4’s UK user event in early 2010, where PROACTIS was an exhibiting partner. The article then expanded on the company’s history, its procure-to-pay

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Logility Works with AdapChain to Accelerate Supply Chain and Enterprise Integration


Logility recently announced the culmination of work they have been doing with supply chain consultant AdapChain to simplify the SCM to ERP integration process. AdapChain and Logility have developed templates designed to accelerate the integration of Logility Voyager to major ERP systems, with specific integrations created for SAP, Oracle, and Infor. Logility and AdapChain, a certified SAP

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Announcing the 2013 TEC CRM Buyer’s Guide for Medium and Large Enterprises


We are pleased to announce the launch of TEC’s first buyer’s guide of 2013: CRM for Medium and Large Enterprises. Download your free PDF copy now. This buyer’s guide provides in-depth insight from TEC CRM analyst Raluca Druta on a how a comprehensive customer relationship management (CRM) system can help medium and large enterprises better understand and address their customers’ needs and

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Moxie Software Offers Free Social Collaboration Apps


The days of companies making serious investments in general purpose social networks and collaboration tools seem to be numbered. The true value of collaboration tools comes only via enabling particular best practices and helping solve certain issues and situations. To that end, Moxie Software, a provider of customer-centric enterprise social software, recently announced the availability of its

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SmartRecruiters Launches SmartRecruiters for Enterprise


SmartRecruiters has announced an enterprise version of its platform. Founded in 2010 by Jerome Ternyck (the creator of MrTed, which in 2010 was acquired by Stepstone, which later became Lumesse), SmartRecruiters initially delivered a free social recruitment platform for the SMB market. The company started out with the declared goal of “eradicating unemployment”—which may have been a very

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Cart32 in Need of Duct Tape


With a gaping security hole, anyone using Cart32 can buy all kinds of stuff for free, or whatever price they feel like paying.

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Case Study: Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online


A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use customer data specific to its operations, to acquire and retain more customers. Discover how the hosted CRM solution helps ensure business continuity and other benefits.

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