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Documents related to » free thank you letters for good service


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

FREE THANK YOU LETTERS FOR GOOD SERVICE: direction is not risk free. However, many firms will find the results to be well worth the effort. About the Author: The author, Joel Radford, is the founding principal of JB Radford LLC, a management consulting firm advising top management of services and technology clients seeking practical solutions. ¹Marketing Services - Competing Through Quality; Berry and Parasuraman; 1991 ²David Maister offers a useful framework describing the professional services lifecycle in his 1993 book, Managing the
5/16/2005 12:00:00 AM

IFS Wins in Field Service Management » The TEC Blog


FREE THANK YOU LETTERS FOR GOOD SERVICE: 360 scheduling, clicksoftware, eam, ericsson, ERP, field service management, fsm, IFS, ifs applications, metrix, Mobile, Project Management, SAP, servicemax, slm, toa technologies, utilities, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-02-2013

What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

FREE THANK YOU LETTERS FOR GOOD SERVICE: SaaS, software as a service, hosting, ASP, application service provider, software on-demand, utility computing, software, Internet, software delivery, multi-tenant.
3/15/2006

Where Has All the Service Gone?
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility. When faced with a problem, the consumer is alone! What happened to the lifetime value of the customer? This article examines the lapses and promises in providing service to the end customer.

FREE THANK YOU LETTERS FOR GOOD SERVICE: manufacturer s warranty (call a toll-free number). Or, more commonly, this has just expired. Yes, you purchased the extended warranty, but this has been outsourced. You need to call a toll-free number. The agony begins. A recording instructs you to select from multiple options. By the end of this first message you have forgotten what they were! More canned music followed by more choices. If you are really tenacious, you are finally connected with a living being. From the heavy accent it is apparent that
11/2/2004

IT Service Management Metrics that Matter
Do you think great IT performance is achieved through luck or chance? You can bet real money it’s not. But regardless of how you measure up to high performers, there are a few steps you can take to improve your processes—starting with controlling change. Find out how this simple and significant way to improve performance and processes can help you achieve your operational effectiveness and efficiency objectives.

FREE THANK YOU LETTERS FOR GOOD SERVICE:
3/4/2008 11:28:00 AM

Case Study: City of Montreal Police Service
The City of Montreal Police Service (SPVM) was seeking a new human resources (HR) system to manage professional development plans. The organization’s HR department knew that the new system needed to cover training management, competency management, and performance management. Learn more about the HR system that the SPVM chose, and the benefits it provides to both officers and HR workers.

FREE THANK YOU LETTERS FOR GOOD SERVICE: Technomedia, hr, human resources, human resource, human resource management, performance management, hr training, hr manager, hr employment, human resources management, management human resources, hr career, human resources manager, hr generalist, human resources training, hr management, hr online, hr software, human resource development, human resource manager, human resources department, hr department, hr resources, human resources hr, human resources recruitment, human resources employment, performance management software, development human resources, human resource hr, human resources .
6/3/2010 11:08:00 AM

IFS Field Service Management Is Now a TEC Certified Solution » The TEC Blog


FREE THANK YOU LETTERS FOR GOOD SERVICE: field service management, fsm, IFS Certification program, IFS Field Service Management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
21-08-2013

AT&T PocketNet Service Goes Wireless With Novell GroupWise
Novell’s GroupWise product is the second collaborative messaging system that has teamed with AT&T for the wireless PocketNet service. Lotus Notes currently has over 50,000,000 client seats, and Novell GroupWise has over 20,000,000 client seats, giving AT&T PocketNet service a potential target market of 70,000,000 users.

FREE THANK YOU LETTERS FOR GOOD SERVICE: pocketnet, AT&T , Novell GroupWise, Net services software, AT&T PocketNet service , Net Portal Services strategy, calendaring, messaging, workflow, GroupWise business customers , GroupWise wireless access, collaborative messaging system , Lotus Notes , collaboration-messaging server , wireless access demand.
4/13/2000

Infor Partners with CAD Service to Enhance EAM Proposition » The TEC Blog


FREE THANK YOU LETTERS FOR GOOD SERVICE: CAD Service, eam, enterprise asset management, industry watch, infor, Infor eam, OpenCAD, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-08-2013

Social Learning for Field Service Employees » The TEC Blog


FREE THANK YOU LETTERS FOR GOOD SERVICE: e learning, field service management, fsm, mobile workforce, remote workforce, social learning, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
24-06-2013

The Hidden Traps of HRMS Software as a Service
Human resource management systems (HRMS) and payroll vendors are entering the software as a service (SaaS) market en masse. Though much as been written about the benefits of SaaS, only now are the short and long term ramifications of SaaS being discussed. As long as the purchaser is fully informed, then a decision can be made that best meets the needs of the enterprise.

FREE THANK YOU LETTERS FOR GOOD SERVICE:
3/30/2006 5:26:00 PM


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