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It’s About Process (or The Ability to Be Responsive)
Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations

free voice of the customer template  and offering a ResponsAbility Free Edition, of course with some significant limits (e.g., in terms of the number of users, cases, modifications, etc.), whereby companies can at any time opt to switch to the full edition for much more functionality (and a fee). ResponsAbility's Value Proposition ResponsAbility's benefits, reported by the early adopters (and touted to the hypothetical customers), revolve around process automation, simplification and acceleration. For one, an increased Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » free voice of the customer template


S&OP Newcomer Asserts Notable Domain Expertise
Today’s businesses must be able to swiftly respond to the constant changes emerging across their global global supply chains and fulfillment networks to improve

free voice of the customer template  continued profitability, and double-digit free cash flow (FCF) growth. Being a private company, Kinaxis does not provide details on its customer base, but it is known that the company has nearly 100 large corporate customers and more than 30,000 users of RapidResponse. In terms of geographic presence, Kinaxis has a strong presence in North America and in the Asia Pacific Japan (APJ) region. The company recently appointed a new executive leadership for APJ, as well as a president for its Japan office and Read More...
Analytics Leader Voices Its Opinions on S&OP State of Affairs
Today’s retail companies are realizing the importance of creating an optimal balance between supply and demand, with a focus on sensing and shaping demand

free voice of the customer template  reduce ineffective stock to free up capital. SAS’ sophisticated analytics have helped many retailers see changing demand patterns in individual stores throughout the chain to improve forecast accuracy down to the stock-keeping unit (SKU) level. The newest solutions from SAS include High-Performance Markdown Optimization , which takes an industry-leading solution farther by providing on a high-performance computing platform. Macy’s spoke at the Big Idea session at National Retail Federation (NRF) BIG Read More...
Network Data Protection Playbook: Network Security Best Practice for Protecting Your Organization
Malicious hacking and illegal access are just a few of the reasons companies lose precious corporate data every year. As the number of network security breaches

free voice of the customer template  stated, If encryption were free, we would deploy it everywhere. But since it isn't, these are key areas to focus on first. Here are the four major areas that customers engage with CipherOptics to provide data and application protection solutions. The following use case scenarios briefly cover solutions that CipherOptics has already delivered for other customers. These solutions can be leveraged to improve the security posture of your network and protect data in motion. They also can be used within the Read More...
Microsoft Dynamics and the 2007 Microsoft Office System: Integration Highlights
Business management solution users spend most of their time “heads down” in the business application, but they also need to use communication and desktop

free voice of the customer template  business management technology could free you and your employees to focus on what’s truly important for your business? What if technology reflected the ways in which people throughout your company actually work? Microsoft Dynamics works like other Microsoft products you and your people are familiar with, helping reduce the time required to learn how to use it, and freeing up time to focus on what matters most. Designed with a focus on the roles people play throughout your company, Microsoft Dynamics Read More...
Your 360-degree View of the Customer: Keep the Customer in View
Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the

free voice of the customer template   Read More...
The Vital Importance of Software Selection to the Enterprise
In great detail, Gabriel Gheorghiu, software selection project manager, Technology Evaluation Centers, walks through the steps needed for successful software

free voice of the customer template  TEC Vendor Challenge,enterprise software selection,enterprise software requirements,software selection best practices Read More...
The Supply Chain in the Cloud
Many companies today are obviously interested in using enterprise technology that they can access via the cloud. The software-as-a-service (SaaS) delivery model

free voice of the customer template   Read More...
Manage the Change or Change the Management during an ERP Software Selection: The Change
Change happens all the time—but why are changes in our personal lives similar to those in our professional lives?  There are some major events that occur and

free voice of the customer template   Read More...
Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

free voice of the customer template  customer service,customer expectations,business processes,customer service tips,improve customer service,definition of customer service,customer service skills,business process management,quality customer service,customer service training,customer service expectations,business process modeling,good customer service,excellent customer service,business process design Read More...
State of the Art in TCO: Managing the Total Cost of Ownership
Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate

free voice of the customer template   Read More...
Meeting the Needs of the Multi-X Organization
Multi-site and/or multi-company organizations, referred to here as multi-X organizations, often have to address unique challenges when deploying their

free voice of the customer template  multi-X organization, multi-X organization requirements, ERP, ERP for multi-X organization, functionality for multi-X organization, JustFoodERP Read More...
Mobile Business Intelligence (BI)-The Importance of On-the-Move Business Clarity and Agility
Today’s employees expect to have access to business data in a single mobile device with intuitive tools to quickly perform tasks. If enterprises wish to provide

free voice of the customer template  Mobile Business Intelligence,bi for mobile devices,bi mobile apps,business intelligence in mobile apps,mobile bi solutions,mobile bi architecture,mobile bi,mobile business intelligence solutions Read More...
The Impact of the New FRCP Amendments on Your Business
With the recent amendments made to the Federal Rules of Civil Procedure (FRCP), businesses must take a closer look at how they manage their electronic data

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The Next Generation Network Operations Center: How the Focus on Application Delivery is Redefining the NOC
The majority of IT organizations are under great pressure to evolve to a next-generation network operations center (NOC). A survey of 176 IT professionals has

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