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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 freeware utility


External Drive Backup Warning
Backing up critical data on an external drive provides only minimal protection against one type of data loss: hard drive failure and nothing else. External

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions


Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to customers, and decreases costs. Knowledge bases play a key role in helping enterprises achieve greater return on investment because they link web- and speech-based self-services together. In particular the emergence of VoiceXML has truly shifted speech and IVR platform hosting options.

freeware utility  Source , Knowledge Base Freeware , Knowledgebase Marketing , Compare Knowledge Management , Find Knowledge Management , Methods Knowledge Base , Knowledge Democracy , Create Knowledge Base , Share Critical Knowledge , Knowledgebase Compares Codes , Support Knowledgebase , Official Knowledge Base , Search Knowledgebase , Best Practices Knowledge Base , Contributors to Knowledge Base , Knowledge Base Search , Knowledgebase Newsletter , Knowledgebase Items , Successfully Manage Knowledge , Tools Support Read More

Network Associates Hopes to Rekindle the Flame


Though the security market has been exploding, Network Associates, Inc. (NAI) will likely post a loss for FY'99. However, don't expect the security monolith to be down for the count. Year 2000 will be a better year. The momentum of the market will add enough spark to NAI's new corporate strategy to ignite a profitability flame and help it regain its stance.

freeware utility  engineer of the acclaimed freeware Netcat, the swiss-army-knife of network tools. Cybercop does Information Gathering and Reconnaissance checks, File Transfer checks, Hardware checks, Backdoor and Misconfiguration checks, SMTP and Messaging checks, Remote Procedure Call checks, NFS checks, WWW, HTTP, and CGI checks, 72 Optional Vulnerability Checks, and 25 Intrusion Detection checks. Cybercop is used by both the FBI and CIA. Vendor Challenges Gauntlet at one time was a firewall market leader, and has Read More

Smaller Vendors Can Still Provide Relevant Business Systems Part One: Event Summary


If Relevant Business Systems deliberately wanted to maintain its astute enterprise system as one of the best-kept secrets in the A&D and government contracting manufacturing markets, it has certainly succeeded. However, given a growing horde of viable solutions from larger and more renowned vendors, the company will have to spread the word much more aggressively from now on, while trying to stay outside its bigger competitors' "shooting range".

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Best of breed versus Suite Anti-spyware


The anti-spyware industry is going in two separate directions. First, there are suite products that come with other security applications, along with anti-spyware. Second, there are best-of-breed products that are purely focused on detecting and eradicating spyware. Depending on the type of organization, choosing a suite-based anti-spyware over best-of-breed software can leave a company vulnerable.

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To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIa)


The first part of this blog series described the opportunity for software as a service (SaaS) or on-demand enterprise applications, especially in the current difficult economic milieu. But before any vendor can embark on delivering a SaaS offering, it must understand several misconceptions about SaaS. Part two then analyzed the first two of the top five SaaS assumptions that Gartner recently

freeware utility  SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIa) The first part of this blog series described the opportunity for software as a service (SaaS ) or on-demand enterprise applications, especially in the current difficult economic milieu. But before any vendor can embark on delivering a SaaS offering, it must understand several misconceptions about SaaS. Part two then analyzed the first two of the top five SaaS assumptions that Gartner recently outlined in its research .  More SaaS Facts and Read More

GCX


GCX's specialty is engaged in providing the profession integrated solution, industry application software development, information technology service and the system integration service High-tech enterprise. GCX's slogan is “take fundamentally depends on the customer demand as, take the product as the life, take to serve strives for the survival, by the talented person as basic, innovates presses the development”. GCX devotes ourself to develop new market, bulid good marketing system. In the government sector, transportation, tax affairs, education, health, correspondence, energy and other numerous profession domains, GCX delivery the first-class product and technical service to customers. GCX unceasing exertion in the product innovation and the utility enhancement, simplifies and reduces the implementation time diligently, improves quality.

freeware utility  GCX's specialty is engaged in providing the profession integrated solution, industry application software development, information technology service and the system integration service High-tech enterprise. GCX's slogan is “take fundamentally depends on the customer demand as, take the product as the life, take to serve strives for the survival, by the talented person as basic, innovates presses the development”. GCX devotes ourself to develop new market, bulid good marketing system. In the Read More

Enterprise Resource Planning: Bridging the Gap between Product Vision and Execution


Why has Infor been successful at tacitly nurturing and growing acquired companies when many more noisy competitors have not?

freeware utility  Resource Planning: Bridging the Gap between Product Vision and Execution Infor Plans Infor , a global provider of enterprise business solutions for selected discrete and process manufacturing and distribution industries, has been building its vertical focus through a long series of acquisitions—acquisitions, which on the surface, may have seemed superficial, and a grab at the customer bases of languishing companies. Yet, Infor has been merging the product functionality and brain power of its Read More

IFS Ends Year with a Few Bangs


IFS has had a pretty decent time of late, but the company has apparently had a great end to 2013 if one judges by a slew of new win announcements. Senior analyst P.J. Jakovljevic details the company's latest acquisitions and looks ahead to what we might expect from IFS in 2014.

freeware utility  Ends Year with a Few Bangs IFS has had a pretty decent time of late , but the company has apparently had a great end to 2013 if one judges by a slew of new win announcements. In December 2013, North American Network, LLC (NAN) , a sales and distribution channel of project and service-based businesses, selected the IFS Applications enterprise resource planning (ERP) solution for real-time project management. The contract is valued at $2 million (USD), whereby the company will implement IFS Applications Read More

Segue Software is First to Provide the Capability to Load Test Wireless Applications


The product (SilkPerformer) has been aimed at the e-business market, but with the addition of load testing for wireless devices, we believe Segue Software has the stage set to further its utilitarian hold on e-business.

freeware utility  Software is First to Provide the Capability to Load Test Wireless Applications Event Summary LEXINGTON, Mass.--(BUSINESS WIRE)--March 28, 2000-- Segue Software, Inc., (NASDAQ: SEGU - news), the leader in e-business reliability solutions, announced that the current version of its flagship product, SilkPerformer, supports scalability testing of Wireless Applications Protocol (WAP) enabled applications. Prior to a wireless application's deployment, SilkPerformer tests the technical viability of critical Read More

Asset Performance Management - A Must Have For Asset-Intensive Companies


During an asset’s life cycle, you can save money acquiring, using, and disposing of it at the right time. When your activities do not require many assets, it is easy to understand what the optimal use of an asset is, but when you use sophisticated tools; heavy machinery; and hundreds of trucks and forklifts things can get a lot more complicated. Depending on how you use it, any tool or

freeware utility  Performance Management - A Must Have For Asset-Intensive Companies During an asset’s life cycle, you can save money acquiring, using, and disposing of it at the right time. When your activities do not require many assets, it is easy to understand what the optimal use of an asset is, but when you use sophisticated tools; heavy machinery; and hundreds of trucks and forklifts things can get a lot more complicated. Depending on how you use it, any tool or equipment can have a utility ranging from Read More

Online M2M Marketplace


There has recently been a surge of interest in Machine-to-Machine (M2M) solutions in the telecommunications industry and beyond. M2M programs are increasingly being evaluated for their potential to deliver top-line results—extending their utility beyond simple operational efficiency initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption.

freeware utility  M2M Marketplace There has recently been a surge of interest in Machine-to-Machine (M2M) solutions in the telecommunications industry and beyond. M2M programs are increasingly being evaluated for their potential to deliver top-line results—extending their utility beyond simple operational efficiency initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption. Read More

Buying FOSS Development Labor Online


I received an e-mail notice today about Cofundos, a "community innovation @ funding" site, which launched last week. Cofundos looks like one possible solution to an often murky area in the open source software space: how to continue fueling development. Suppose you find some open source software useful but it doesn't have commercial backing devoting regular developers (for example, Red Hat or

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Supply Chain Shorts for the Week of March 25, 2013


The companies that managed this week to take our minds off of our broken NCAA brackets and the only slightly less broken Red Sox were Epicor, Logility, ProcessWeaver, Quintiq, and Security Engineered Machinery. We also tell you about a few events on our calendar that you might want on your calendar.Logility We recently caught up recently with Karin Bursa to get an update on Logility. Clearly

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Jaspersoft 4, New Year . . . New Gear


On January 11, 2011, Jaspersoft launched a new version of its BI suite named Jaspersoft 4. The open source software provider will be promoting its new business intelligence (BI) suite designed to provide users with self-service BI features via its Web Application user interface (UI). Built on open Web standards, Jaspersoft 4 is a complete Web application, and it’s ready to be deployed on premise

freeware utility  4, New Year . . . New Gear On January 11, 2011, Jaspersoft launched a new version of its BI suite named Jaspersoft 4 . The open source software provider will be promoting its new business intelligence (BI) suite designed to provide users with self-service BI features via its Web Application user interface (UI). Built on open Web standards, Jaspersoft 4 is a complete Web application, and it’s ready to be deployed on premise as well as under Software-as- a-Service (SaaS) environments. One of the Read More