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Software Functionality Revealed in Detail
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 frictionless srm problems


Software as a Service's Functional Catch-up
Software-as-a-service solutions are emerging to address almost every business application need considered

frictionless srm problems  , Procuri , or Frictionless Software (now part of SAP ). Procuri, for example, offers on demand software for spending analysis, supplier management, sourcing, and contract management. Emptoris , which recently merged with contract management vendor diCarta , offers a similar array of supplier relationship management (SRM) software that users can opt to deploy on premises or via a SaaS model. A good indicator that the market for back-office and SCM SaaS solutions is growing could also be the increasing

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Software as a Service beyond Customer Relationship Management and Sales


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Intel Reorganization


Intel Corporation has announced a major reorganization, in an attempt to address some of the problems that have plagued it in the past year.

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The Hidden Gems of the Enterprise Application Space Part Two: Sorting and Selecting SRM Software


No vendor provides all (if even a majority) of the required solutions for a full SRM initiative at this stage, so almost all solutions will involve best-of-breed components.

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Call Center Protocols: Getting Problems Solved!


Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge

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6 Immediate Business Improvements Offered by an Online SRM System: Part 3: Other Points to Consider


Maintaining an effective supply chain is clearly an integral part of a manufacturing company’s livelihood. Using Web-enabled tools, the enterprise is able to transform the procurement function of its supply chain from a cost center to a powerful business unit.

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Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 3


Part 1 of this blog series introduced some common supply chain challenges and resulting spend management opportunities for companies of all sizes. The article then went into the philosophical and functional differences (if any) between the “spend management” and “supplier relationship management (SRM)” monikers. Further discussion was about what exact functional parts of this software category

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Identifying Reliability Problems caused by Fragmentation


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