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Documents related to » Frontrange


FrontRange Solutions


FRONTRANGE: Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes.

Welcome to the CRM Mid-Market Abyss-PeopleSoft
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural and functional differences are well understood and acted upon or do the large players simply offer a smaller mockup of their existing enterprise solutions. This article, which evaluates the PeopleSoft mid-market CRM solution, is the first of a series of research articles that focus on the mid-market applications provided by large CRM vendors.

FRONTRANGE: Edwards , FirstWave , Frontrange (Goldmine) , Maximizer , etc. These vendors basically created their tools based on the SME needs and priced the tools accordingly. Microsoft recently joined the team with its new CRM package MSCRM. See Microsoft Convergence 2003 Portrayed an Enterprise Solutions Crossroad! The Major Leagues are Courting the SME Market Faced with stagnant growth in the Enterprise-sized demand, many of the top CRM vendors such as Siebel , SAP , Oracle , and PeopleSoft are now heavily
6/26/2003

Vertical Marketing, Inc


FRONTRANGE: Vertical Marketing, Inc. (VMI) is a privately owned company founded in 1985 and incorporated in 1987.

The Forrester Wave: CRM Suites for Large Organizations, Q2 2010
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered.

FRONTRANGE: solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered. The Forrester Wave: CRM Suites for Large Organizations, Q2 2010 style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship
9/1/2010 3:35:00 PM

Deploying Customer Relationship Management Effectively: Beyond Implementation
Your Challenge: Get Decision Makers' Approval for Deploying Customer Relationship Management Effectively: Beyond Implementation.Specific, Measurable, Achievable, Relevant and Time-Bound. A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into a mandatory tool for providing benefit to the entire organization. However, methodology and training play instrumental roles in successful CRM implementations; if designed well, these critical components will ultimately ensure user buy-in and success.

FRONTRANGE: new corporate identity of FrontRange Solutions. After her time at GoldMine, Ackerman founded Green Tea Consulting and continued providing marketing services to software providers and partners within the Customer Relationship Management space. Included in Green Tea Consulting s services are: Web development, brand initiatives, marketing strategy and communications, and program management. Green Tea Consulting s clientele extends beyond technology and into areas such as entertainment, consumer products,
5/22/2007 1:40:00 PM

Siebel Rallies Its Integration Alliance TroopsPart 2: Market Impact
The era of Siebel's uncontested supremacy in the CRM market seems to be nearing the end. However, Siebel's idea of its Universal Application Network seems innovative and should help the needs of the higher-end of the market, whose paramount concern have been the enormous costs of integration and the general lack of responsiveness by enterprise application vendors to address this issue.

FRONTRANGE: of Interact Commerce or FrontRange , or will pursue a delivery of their own CRM components (see Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion ). In the current economic climate, Siebel s CRM-centric functionality bells-and-whistles and an adequate Web-enabled product architecture may look ever less compelling even to the higher-end of the market, as enterprises with heavy ERP investments from ERP leaders-turned CRM wannabes might settle for likely less powerful CRM offering of those, in exchange
5/13/2002

Best Software To Hold Competition At BayPart Four: Challenges & User Recommendations
The downside, as a rule, is the painstaking integration effort yet to be devised for a number of remaining products in the Sage’s/Best’s family and to be subsequently exerted, as there is always a large time bracket from concept to actual materialization. Further, integration is never a simple feat.

FRONTRANGE: E.Piphany , Salesforce.com and FrontRange . Not to mention that SAP , Oracle , PeopleSoft and J.D. Edwards will likely be faced in all the above markets as well. Also, despite the seemingly well crafted marketing campaign, the Best Software brand is still much less-known than those of its individual products, e.g., ACT!, SalesLogix, or Peachtree. The company will, for some time to come, still likely suffer from either the Best who? syndrome and/or will be confused with the former Abra or FAS provider
12/23/2002

Mid-Market ERP Vendors Doing CRM & SCM In A DIY FashionPart 2: Market Impact
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like Microsoft Great Plains, Best Software (formerly Sage Software), and Navision, to name some. Frontstep and the Syspro Group lead the way.

FRONTRANGE: Pivotal , Interact , FrontRange , and Salesforce.com . Nevertheless, that is not necessarily going to be the case outside of these two vendors install base, given much broader and deeper functionality of pure-CRM players and somewhat different approaches and mindsets between CRM and ERP systems deployment and maintenance. CRM applications typically require more customization and they undergo more frequent functionality changes and updates than their traditional tried-and-true back-office counterparts,
4/22/2002

Will A Big Fish s Splash Cause Minnows Flush Out Of The CRM Pond?Part Two: Challenges and User Recommendations
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another plunge. Is the Applix move a harbinger of the future for smaller CRM vendors?

FRONTRANGE: of the market, including FrontRange (the GoldMine product), Best Software (the ACT! and SalesLogix products), Epicor Software (the Clientele product), Multiactive Software (the Maximizer Enterprise products), Interface Software , NetLedger , and some of the existing Outlook-based CRM providers like Oncontact Software , Multiactive Software , and WorldTrak , as well as hosted providers Salesforce.com or UpShot . Furthermore, all the above-mentioned will be affected in the long run, as new functionality and
3/11/2003

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions?Part Seven: Challenges
The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior product into and overriding a unified enterprise solution, or to remain as a conglomerate of stand-alone solutions with strong brand names.

FRONTRANGE: Siebel Systems ), and FrontRange , particularly given ACCPAC s competitiveness within the hosted CRM marketplace (see Comparison of ERP and CRM Markets Life Cycle Snapshots ). Not to mention that SAP , Oracle, and PeopleSoft will likely be faced in all the above markets as well. Even in the non-profit market, which is currently out of reach for all the above foes, there is still a stiff competition from Blackbaud , which boasts a broad and integrated product line beyond mere fund accounting and
6/11/2004

SalesLogix and ACT! Officially Branded As Best SoftwarePart 2: Challenges and User Recommendations
The company must clearly articulate its plans and the timeline for integration for each of its products. Otherwise it may face confusion and/or anxiety amongst both its current and potential customers as well as within its VARs.

FRONTRANGE: Kana , Salesforce.com and FrontRange . Not to mention that SAP, Oracle, PeopleSoft and J.D. Edwards will likely be faced in all the above markets as well. Additionally, the wealth of corporate names and a likely unwieldy slew of products within each of Sage s divisions and groups, presents sales and marketing confusion for the company, both internally and externally across the globe. For instance, while the Best brand will be applicable for the North American market, Sage offers for the other
7/30/2002


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