Home
 > search for

Featured Documents related to »  functional requirements crm


CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and

functional requirements crm  comprehensive understanding of their functional and technical requirements and second, identifying the vendors that best match their requirements. This article will focus on determining the functionality and technology required to enable business processes, and how to compare vendor offerings once those requirements have been documented. This is a two-part tutorial on selecting a CRM solution. Part One outlines the challenges faced by companies in selecting a CRM solution. Part Two details how use of a Read More...
Small Business Software (SBS)
The Small Business Software (SBS) evaluation model targets functional requirements for fully featured solutions designed to support all business requirements of a typical small business. Extending ...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » functional requirements crm


CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

functional requirements crm  technical criteria covering every functional area of an enterprise application (in this case, CRM). Second , a set of vendor ratings for the criteria on the vast majority of products on the market. Third , a decision support tool to compare vendor offerings and quantify the gaps between vendor capabilities and company requirements. TEC provides web-enabled versions of its knowledge bases available online. Visit www.crmevaluation.com and www.erpevaluation.com for more information. Using the criteria in Read More...
Three Es of CRM
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate

functional requirements crm  CRM Phase II, a functional structure will, at the very, least slow change and could completely shut down opportunities for competitive advantage. In our first two case studies, the initiatives were driven directly by the CEO. The champion must have enough organizational clout to drive a cultural shift in thinking and interacting with customers. More and more, a Chief Customer Officer (CCO) is emerging in the organizational structure to lead this change. What steps should the CCO undertake? TSC has worked Read More...
Supply Chain Management: Morphing the Functional Scope of Service Parts
The quintessential business challenge is to minimize downtime on assets while minimizing the cost of spare and replacement parts inventory. To meet these

functional requirements crm  Service Parts The Morphing Functional Scope of Service Parts SCM There are many requirements involved in the supply chain management (SCM) of service and replacement parts that make the process different from traditional, new parts SCM (see Part One ). As a result, some specialist SCM solutions have been developed to address these challenges. Some might resemble conventional SCM solutions, but feature different approaches. The requirements of service and replacement parts SCM solutions also vary given Read More...
5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

functional requirements crm  on the following page. Functional Area Fit/ Compatibility Consistency to RFP Final Rating SFA - Account and Contact Management 1 2 3 -1 -2 -3 SFA - Activity Management 1 2 3 -1 -2 -3 SFA - Opportunity Management 1 2 3 -1 -2 -3 SFA - Product Management and Pricing 1 2 3 -1 -2 -3 Marketing Management 1 2 3 -1 -2 -3 Customer Support 1 2 3 -1 -2 -3 Resource Management 1 2 3 -1 -2 -3 Competitive Intelligence 1 2 3 -1 -2 -3 PIM Synchronization 1 2 3 -1 -2 -3 Reporting 1 2 3 -1 -2 -3 Import / Export 1 2 3 -1 -2 Read More...
Exactus CRM
EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service

functional requirements crm  marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base. Read More...
CRM and Technological Solutions: Be the Customer
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer

functional requirements crm  adding this bit of functionality through my CRM implementation, am I: Making it easier for the customer to access the information about our products or services that they need? Making it simple for the customer to transact and track their order with us? Fulfilling the customer transaction in a timely fashion? Helping the customer make the best use of the product or service? Sounds logical, and simplistic, but if you don't focus your CRM implementation on these four requirements, and all four, you and Read More...
CRM Without Compromise: A Strategy for Profitable Growth
Find out in CRM Without Compromise: A Strategy for Profitable Growth.

functional requirements crm  crm compromise strategy profitable growth,crm,compromise,strategy,profitable,growth,compromise strategy profitable growth,crm strategy profitable growth,crm compromise profitable growth,crm compromise strategy growth,crm compromise strategy profitable. Read More...
Enterprise On-Demand CRM Comparison Guide
This guide provides a feature list comparison of 12 on-demand CRM products for businesses.

functional requirements crm  customer relationship management, CRM, CRM system, CRM system comparison, CRM system comparison guide, on-demand CRM system comparison, on-demand CRM system guide Read More...
Selling Smarter with CRM
CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of

functional requirements crm  CRM, CRM software, CRM system, CRM application, customer relationship management, sales cycle, social CRM Read More...
The Forrester Wave: CRM Suites for Large Organizations, Q2 2010
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software

functional requirements crm  Forrester Wave: CRM Suites for Large Organizations, Q2 2010 In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered. Read More...
Leveraging CRM for Midsize Company Growth
Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial

functional requirements crm  crm solution,customer relationship management solution,crm footprint,crm culture,crm initiative,crm tco,unifying functional silos,crm software solution,microsoft crm solution,web based crm solution,crm solution software,hosted crm solution,crm solution for small business,free crm solution,google crm solution Read More...
Enterprise CRM Platform (ECP)
ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in

functional requirements crm  enterprise crm,what is enterprise crm,small medium enterprise crm company in new york,small enterprise crm,real estate enterprise crm,pricing oracle peoplesoft enterprise crm 8.9,peoplesoft enterprise crm cost,maximizer enterprise crm trio,maximizer enterprise crm,magic quadrant enterprise crm,large enterprise crm solutions,key enterprise crm solutions,goldmine enterprise crm,functionality comparison business to business large enterprise crm suites,free enterprise crm Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others