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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 gadget car


Navigating Between Service Management Scylla & Charybdis - Part 1
It is no longer breaking news to say that the US and the European Union (EU) are turning from product-based to service economies. The trend of the increasing

gadget car  a new automobile, electronic gadget, or household appliance any time soon, they will pay to have their existing ones serviced. However, they do not want to waste time waiting indefinitely for a (perhaps completely clueless and uninformed) repair person to hopefully show up (i.e., the so-called “cable guy” syndrome). On the business side, companies will not necessarily purchase new computer  server farms  or the latest telephone systems, but they, too, will pay for SLAs with immediate repair

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Making the Move: What to Do When You’ve Outgrown QuickBooks


Your old solution provided the basic bookkeeping capabilities you needed to start your company. But now, you have more customers. More employees. More complexity. What do you do when your small business is no longer so small? Before you make the move to a more powerful accounting solution, you should gather the facts and compare solutions. Get started with 37 tips for finding the accounting solution that fits your needs.

gadget car  quintessential low-tech, gotta-have-it party gadget, look no further than the Litecube. The non-toxic plastic block looks like the fanciest of ice cubes. Inside is a colored light bulb that glows for 12 hours, activated by tapping on any solid object. The crazy little cubes come in six different colors, and can be imprinted with logos or slogans. I ve sold at least $50,000 worth of Litecubes just on airplanes, says Terry Hickey, vice president of sales and marketing. They re the rage at Hollywood Read More

Show Me the (Hidden) Money


Did you know that there is hidden money in your company? No, not in the safe, nor in some secret vault that you can access by pressing on a brick in the wall—it’s in your operations. At the 2009 APICS International Conference and Expo preview webinar series (session 4), Nicholas M. Testa (CEO Acuity Consulting Inc.) tried to answer the following questions concerning your company’s hidden money

gadget car  Me the (Hidden) Money Did you know that there is hidden money in your company? No, not in the safe, nor in some secret vault that you can access by pressing on a brick in the wall—it’s in your operations. At the 2009 APICS International Conference and Expo preview webinar series (session 4), Nicholas M. Testa (CEO Acuity Consulting Inc.) tried to answer the following questions concerning your company’s hidden money: How can you search for it? What tools can you use? How can you get results? The Read More

Support and Maintenance: No Longer the Software Industry's "Best Kept Secret"?


Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their pricing and value proposition strategies.

gadget car  and Maintenance: No Longer the Software Industry's Best Kept Secret ? For the longest time, the traditional pricing strategies of software vendors have included a reliance on support and maintenance (S&M) contracts, which is where most vendors could be assured of meeting, if not surpassing, their margins. The sizable profit made from S&M contracts (with customers paying more over time) has been one of the software industry's best kept secrets. Furthermore, user enterprises have not had the option Read More

Aras and Partner Minerva Keep on Winning


Two leading companies, one a provider of efficient energy and environmental solutions and the other a supplier to automotive OEMs and aftermarket, selected Aras, and gold-certified partner Minerva, for enterprise product lifecycle management (PLM).

gadget car  and Partner Minerva Keep on Winning Cofely Energy & Infra BV, a division of GDF-SUEZ and a provider of efficient energy and environmental solutions, selected the Aras Innovator solution suite for enterprise product lifecycle management (PLM). The Netherlands-based company will leverage Aras to standardize and optimize collaboration throughout the enterprise and extended enterprise, including external design firms and contractors, and to provide a single source of information for all project Read More

Comparing Business Intelligence and Data Integration Best-of-breed Vendors' Extract Transform and Load Solutions


There are two types of extract transform and load (ETL) vendors. Business intelligence (BI) vendors integrate ETL functionality into their overall BI framework, while best-of-breed data integration vendors, who provide enhanced ETL functionality, have an increased focus on data cleansing and integrity.

gadget car  Business Intelligence and Data Integration Best-of-breed Vendors' Extract Transform and Load Solutions Introduction To understand the relevance of extract transform and load (ETL) components and how they fit into business intelligence (BI), one should first appreciate what data integration is and the significance of having clean, accurate data that enable successful business decisions. Within the BI industry, data integration is essential. By capturing the right information, organizations are Read More

Supplier Parks - Back to the Future


As supply chains become increasingly integrated and synchronized, we are witnessing the evolution of the business/production models (in some industries) that merge virtual integration with elements of the older vertically integrated enterprise. This has profound consequences, in particular for suppliers to OEMs.

gadget car  Parks - Back to the Future Business Integration Models: The Old and the New Ford's River Rouge complex, the largest industrial complex in the world during the 1920's and 30's, is often cited as the prototypical example of vertical integration. Iron ore came in one side and autos came out the other end. Contrast that with the development of virtually integrated supply chains during the 80's and 90's: thousands of suppliers dispersed across the globe, each with their own role in the production of a Read More

Engage AudienceNet Brings Users the Ads They Want To See


Engage has introduced a new product that delivers ads to users who are most likely to be receptive to them. AudienceNet relies on data collecting, proprietary algorithms and old-fashioned direct marketing savvy to increase clickthrough rates.

gadget car  AudienceNet Brings Users the Ads They Want To See Product Background AudienceNet is Engage Technologies' (Nasdaq: ENGA) first significant application of their core personalization technology. Developing this technology has been the focus of the company ever since its founding by David Wetherell, CEO of CMGI (Nasdaq: CMGI) and Engage's CTO Daniel J. Jaye. Their purpose was to apply what they knew about direct marketing to the Internet. In the process they developed data mining technology which was Read More

Computerized Maintenance Management Systems: A Tutorial Part Two: Benefits and Interfaces


A CMMS is an excellent business opportunity whose implementation can significantly improve operations, reduce equipment downtime, increase accountability of the maintenance functions, and produce substantial financial savings. Read on to learn how this can be accomplished.

gadget car  Maintenance Management Systems: A Tutorial Part Two: Benefits and Interfaces Benefits A CMMS (computerized maintenance management system) can be one of the easier pieces of software to cost justify. This is not to say that every company should have one. Rather, the benefits are real and tangible; savings that you can take to the bank. You should analyze current maintenance practices, determine percentage of downtime, calculate yield loss, and loss revenue. Even if this information paints a Read More

Is There a Panacea for Enterprise Software Pricing Yet?


While enterprise applications are becoming a commodity, their pricing schemes have yet to follow suit. Users are put in a costly position where the "fine print" clauses of implementation contracts may inhibit reasonable expectations for software warranties.

gadget car  There a Panacea for Enterprise Software Pricing Yet? Problem Analysis Though there is a growing sentiment that enterprise applications are reaching a commodity status (see If Software Is a Commodity, Can You Still Win Some Competitive Advantage? ), software pricing does not seem to be following the same rules. Indeed, we can hardly think of any top-of-the-line enterprise application (the equivalent of a Lamborghini or Harley Davidson , say) that a wealthy business would deploy just to feel cool, Read More

Product End-of-life: A Primer


There are five stages that usually make up the lifecycle of a product: introduction, growth, maturity, decline, and termination. During introduction, companies typically focus on the success of the product. Maturity is the stage when their focus is to take advantage of momentum and sell as much as possible. Only during maturity or decline do they start worrying about product end-of-life—which

gadget car   Read More

Palm Tries to Take the Desktop in Hand


Palm Computing to offer software to allow Palm devices to network with enterprise systems and applications.

gadget car  effort to shift from gadget maker to systems vendor. At PalmSource 99, the company will unveil server software that lets Palm devices bypass the PC entirely and exchange data with back-end databases and applications. With this product, called Palm HotSync Server, will be a pack of Palm and third-party interfaces, called conduits, that handle the data exchange between Palm applications and a specific server-based enterprise resource planning suite or groupware application, for example. Market Impact Read More

#2 Dell Tries Harder, Compaq Hurts


Dell Computer Corporation is the #2 Intel server manufacturer in the world. Can they beat Compaq and make it to #1?

gadget car  2 Dell Tries Harder, Compaq Hurts Vendor Genesis Current CEO Michael Dell founded Dell Computer Corporation in 1984. Dell claims to be the #2 computer systems maker in the world. (We question that statement - IBM and Compaq surpass Dell in both sales and employees). Mr. Dell started the company while still in college, selling PCs out of his dorm room. Since then, he has built the company into a $25+ Billion powerhouse. Dell has refined the direct sales business model to the point where it has become the Read More

Soffront Tackles Service Industry Requirements with New Scheduling Module


Soffront Software Inc. has announced the addition of a new scheduling module to its CRM solution. According to the press release, the module has been built with the help of Soffront's largest service consumers. The product targets commercial cleaning, maintenance, security systems, and guard and armor car services, among other industries. The module allows service providers to

gadget car  Tackles Service Industry Requirements with New Scheduling Module Soffront Software Inc. has announced the addition of a new scheduling module  to its CRM solution. According to the press release, the module has been built with the help of Soffront's largest service consumers. The product targets commercial cleaning, maintenance, security systems, and guard and armor car services, among other industries. The module allows service providers to: define service contracts, handle employee Read More

A New Customer Relationship Management Framework: Twenty-first Century Necessity, or Blowin' in the Wind?


The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where value had historically been located in products and services, it is now located in the value produced by the customer.

gadget car  New Customer Relationship Management Framework: Twenty-first Century Necessity, or Blowin' in the Wind? What do you think about when you think customer relationship management (CRM)? My bet is that you'll think that it's marketing, sales, and support functions, or a strategy that is designed to garner customer commitments of some sort, or an outlook and set of practices that will drive customer behaviors when it comes to product or services sales—and the words up-sell and cross-sell will be prominent Read More