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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 garden utility carts


Marquee Vendors Partner for Deepening Inherent CRM and BI Links
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation

garden utility carts  Vendors Partner for Deepening Inherent CRM and BI Links Event Summary The strong connection between business intelligence (BI) and customer relationship management (CRM) is being recognized by companies and vendors alike. In order to extend the customer life cycle and meet customer needs, enterprises are looking beyond mere call lists and focus group information. They are seeking to exploit the vast amounts of information they already have on their customers, in order to build more effective

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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DNA Group, Inc.


DNA Group, Inc. is the North American distributor for Defond Manufacturing Limited, Inc, a major supplier of switches and electronics to the appliance, marine, transportation, power tools, white goods, lawn & garden, and consumer electronics industries. DNA Group serves the global marketplace by emphasizing responsiveness and the ability to focus on the needs of each individual customer and project.

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Segue Software is First to Provide the Capability to Load Test Wireless Applications


The product (SilkPerformer) has been aimed at the e-business market, but with the addition of load testing for wireless devices, we believe Segue Software has the stage set to further its utilitarian hold on e-business.

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PSU International Botswana


PSU International (“PSU”) is the leading supplier of financial systems and services in the Public Service and Utility industries in Africa and the company has been successfully involved in projects in 14 African countries, and in more than 300 Local Authority and Utility organisations. PSU has been responsible for the implementation of both the Microsoft Dynamics Great Plains and Cogsdale Billing systems currently being used by all the Local Authorities in Botswana. The relationship between PSU and the Ministry of Local Government (“MLG”) began in 1998 with the initialisation of the computerisation project within MLGLH. PSU (Botswana) was established in 1998 to provide the necessary services to this project from a Batswana company.

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Lawson Software-IPO and Several Acquisitions After Part Four: Strengths Continued


Lawson, contrary to many other players, seems to be compensating its narrow foothold with a strong vertical dimension. Lawson will continue to concentrate its internal sales efforts on its traditional vertical markets and to additionally rely on partners to address and develop for particular industry needs. Look for Lawson's opportunistic expansion into another service industry market and for its abstaining from manufacturing in the foreseeable future.

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Tape Drive Backup Warning


Tape drives and tape drive backups are expensive, time-consuming, and unreliable. Tape drives can cost from $350 to thousands of dollars (and the tapes aren’t free either). Plus, tapes are notoriously failure-prone and vulnerable to environmental degradation—and tape drive installation is expensive. Find out the other reasons why your tape backup system might not be an effective data storage and security strategy.

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Enterprise Resource Planning: Bridging the Gap between Product Vision and Execution


Why has Infor been successful at tacitly nurturing and growing acquired companies when many more noisy competitors have not?

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Micron to Push "Subscriber Computing" Rentals 'R' Us?


Personal computer maker Micron Electronics said Tuesday it will spend $210 million on its "subscriber computing" initiative, under which subscribers will be offered packages of services and billed one rate for the entire package.

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Creating a Homegrown Perennial ISO 9001 Garden Using Only One Tool


Of all the points that you should focus on when planning ISO 9001 standards projects, corrective action and root cause analysis should rise to the top of your priorities list. Learn how to improve your approach to ISO 9001, how to implement a system that can help you ensure that your approach is feasible and effective, and about the one tool that you need help ensure your company becomes ISO 9001 2000 certified.

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Plugging Revenue Leakage in the Utility Industry


Utilities are under intense pressure to improve corporate performance despite increasing costs, regulatory pressures, and enhanced customer expectations. The need to supplement existing cash flows with the low-risk, low-investment, high-impact option of plugging revenue leakage has never been more critical. Find out how you can plug revenue leakage by using technology to make improvements across the utility revenue chain.

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Cart32 in Need of Duct Tape


With a gaping security hole, anyone using Cart32 can buy all kinds of stuff for free, or whatever price they feel like paying.

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