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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 gartner magic quadrant cable

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Applying Lessons Learned in CRM Projects


The road to implementing customer relationship management (CRM) systems is fraught with risk and littered with failure. Paradoxically, reams have been written by industry practitioners explaining why CRM projects fail, yet the same patterns and mistakes are repeated—over and over again. While there is no magic bullet, following some simple guidelines can help assure CRM success for your organization.

gartner magic quadrant cable  Lessons Learned in CRM Projects The road to implementing customer relationship management (CRM) systems is fraught with risk and littered with failure. Paradoxically, reams have been written by industry practitioners explaining why CRM projects fail, yet the same patterns and mistakes are repeated—over and over again. While there is no magic bullet, following some simple guidelines can help assure CRM success for your organization. Read More

The Magic Is in the Screen


Projection is often seen as the big compromise: you must have either a very powerful and bright projector or a very dark room to achieve high-quality, commercially acceptable images. However, many people don’t know that a revolutionary concept is now available—a screen technology that allows very high-quality projected images in brightly lit environments that removes the need for dark rooms or very expensive projectors.

gartner magic quadrant cable  Magic Is in the Screen Projection is often seen as the big compromise: you must have either a very powerful and bright projector or a very dark room to achieve high-quality, commercially acceptable images. However, many people don’t know that a revolutionary concept is now available—a screen technology that allows very high-quality projected images in brightly lit environments that removes the need for dark rooms or very expensive projectors. Read More

Seven Steps to Flawless Business Intelligence


Business intelligence (BI) capabilities transform vast amounts of data into relevant information that organizations rely on to make decisions and manage performance. Most companies have some form of BI, and most are familiar with its benefits. However, in order to extract maximum advantage from BI initiatives, it is necessary to be aware of—and avoid—their seven “fatal flaws.”

gartner magic quadrant cable  THIS PAPER In 2005, Gartner published a paper entitled Avoid the Five ''‘Fatal Flaws of Business Intelligence and Corporate Performance Management. The paper describes Gartner''s observations as to why business intelligence (BI) initiatives fail or get off to a bad start. The findings were based on Gartner''s expertise in the BI industry and research into real-world deployments. This paper explains how the newest offering from Cognos-Cognos 8 Business Intelligence-can help organizations avoid these Read More

PROS Cameleon CPQ Brings Predictive Pricing to Microsoft Dynamics CRM


PROS Inc. recently announced the availability of PROS Cameleon CPQ for Microsoft Dynamics CRM. The offering, with some brand new sales productivity capabilities, is touted as the only enterprise class configure, price, quote (CPQ) product with PROS' renowned price optimization for Microsoft Dynamics CRM, and was showcased at Microsoft Convergence 2015.

gartner magic quadrant cable  by “other” according to Gartner, another key PROS strategy will be to ensure its products enable quick and easy integration to any enterprise resource planning (ERP)-CRM environment. Read More

Advanced Deskew Technology For Sharper Video in Extenders and Switches


ATEN developed patented technology to correct a particular cable-induced distortion, described as skew, in order to cut video distortion automatically with one-way signal detection. Find out more.

gartner magic quadrant cable  kvm switch Read More

Create an Intelligent Analytics Strategy for Your Organization


A good business analytics strategy can pay off. Learn how to grow and transform your organization with analytics and business intelligence (BI) in this newsletter, featuring new research from Gartner.

gartner magic quadrant cable  featuring new research from Gartner. Read More

Sales Opportunity Blueprinting: Where the Money Is


Find out more in the white paper sales opportunity blueprinting.

gartner magic quadrant cable  Opportunity Blueprinting: Where the Money Is When asked why he robbed banks, American bank robber Willie Sutton famously replied, Because that''s where the money is. For your business, sales is where the money is . But what can you do to increase sales right now, in the midst of a severe economic recession? Today, some of the most proficient and effective sales organizations use a blueprint to evaluate their sales opportunities in order to create the best chance for success. Find out more in the Read More

Broadband: A Modern Means of Internet Access


Broadband Internet subscribers have a choice between DSL or cable systems. Providers of each system must meet the particular billing challenges raised when offering such services. Each system has areas of potential revenue loss, and billing system strategies must take these into account in order to reduce the risks.

gartner magic quadrant cable   Read More

CRM and BPM: “We Goes Together Like Peas and Carrots”


In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship Management (CRM) Summit in September in Scottsdale. I not only saw a number of same vendors at both events, but both events also had many similar themes, such as customer service, workflow automation, business processes

gartner magic quadrant cable  2009, I attended two Gartner Summit events:  the Gartner Business Process Management (BPM) Summit in March in San Diego ; and  Gartner Customer Relationship Management (CRM) Summit in September in Scottsdale . I not only saw a number of same vendors at both events, but both events also had many similar themes, such as customer service ,  workflow automation ,  business processes ,  collaboration ,  customer retention ,  social media ,  key performance indicators (KPIs) /performance metrics, and Read More

How Is a Bad Product Developed?


There are multiple answers for how a bad product is developed; many of them are rooted in myopia in the development process. This morning, when I was leaving a subway station through a tunnel, a billboard caught my eye. Actually, at first glance, I was kind of scared by the weird eye of one of the women in the picture. A second look revealed that the weird eye was a bolt (on top of a washer

gartner magic quadrant cable   Read More

IFS Has A Magic Growth Formula; But What About Profitability?


In November, IFS, a business applications vendor with headquarters in Linkoping, Sweden, reported results for Q3 2000. IFS will enter 2001 with a new product portfolio and a rapid increase in license revenue. However, profitability does not seem to be in the offing.

gartner magic quadrant cable  Has A Magic Growth Formula; But What About Profitability? IFS Has A Magic Growth Formula; But What About Profitability? P.J. Jakovljevic - December 19, 2000 Event Summary In November, IFS Industrial & Financial Systems , a business applications vendor with main headquarters in Linkoping, Sweden, reported results for Q3 2000 (See Figure 1). IFS'' net sales for the first nine months increased by 22%, to $161.7 million, compared with $133.1 million for the corresponding period in 1999. License sales rose Read More

PeopleSoft Building Muscles To Overcome The Rough Patch Part 4: Challenges and User Recommendations


It appears that a real magic bullet to attract smaller enterprises is yet to be produced, although the company has successfully addressed marketing and selling to both large and smaller enterprises. All in all, although on the right track, PeopleSoft has to be careful that it does not overstretch itself and lose focus going forward.

gartner magic quadrant cable  Building Muscles To Overcome The Rough Patch Part 4: Challenges and User Recommendations PeopleSoft Building Muscles To Overcome The Rough Patch Part 4: Challenges and User Recommendations P.J. Jakovljevic - June 25, 2002 Event Summary At the beginning of 2001, PeopleSoft Inc. (NASDAQ: PSFT), one of the largest enterprise applications providers, ebulliently indicated its continued interest in rounding out its product portfolio through favorably priced acquisitions. Instead, the company recently Read More

CATS


CATS is an asset tracking and materials management application designed for the telecommunications, cable, and utilities industries, in particular companies with complex asset tracking requirements.  

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TEC Presents Software Evaluation Methodology at Gartner's Small Business Vision Event in Toronto


According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event attendees targeting this immense market were most responsive to TEC's stated objective of assisting SMBs in complex evaluations of enterprise software.

gartner magic quadrant cable  Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto Montreal, May 29, 2006 MONTREAL - May 29, 2006 - According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event attendees targeting this immense market were most responsive to TEC''s stated objective of assisting SMBs in complex Read More

Sales Force Performance


Understanding market drivers is key to managing customer behavior. To do this, organizations must state and qualify their assumptions about the real drivers of sales performance. An improvement strategy can then be created, and with integrated budgets, success metrics, etc.

gartner magic quadrant cable  customer relationship management,CRM,metrics,performance,drivers,sales,marketing,strategic,tactical,go to market,process,sales force,behavior Read More