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Documents related to » Gartner CRM


CRM: Big is Not Always the Best
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

GARTNER CRM: CRM: Big is Not Always the Best CRM: Big is Not Always the Best Source: Oncontact Software Document Type: White Paper Description: Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that? CRM:
6/25/2006 2:07:00 AM

Gartner: How to Grow in the Recession
In the free 20-minute on-demand webcast small and midsized companies in a slowing global economy, gartner* vice president of research robert anders...

GARTNER CRM: Gartner: How to Grow in the Recession Gartner: How to Grow in the Recession Would you like practical advice on how to thrive in the current economic downtown from an expert in the problems faced by small and midsized businesses (SMBs)? In the free 20-minute on-demand webcast Small and Midsized Companies in a Slowing Global Economy , Gartner* Vice President of Research Robert Anderson offers advice, tips, and suggestions on how your company can maintain growth and profitability during these tough economic
6/11/2009

How to Embrace CRM and Make it Succeed in Your Organization
Your Challenge: Get Decision Makers' Approval for a CRM Software. Specific, Measurable, Achievable, Relevant and Time-Bound. Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution must consider many factors, including a well-defined implementation strategy, the people factor, and the need for integration with the incumbent enterprise resource planning solution. If these conditions are met, CRM can have a dramatic impact on internal processes, customer satisfaction, and company profitability.

GARTNER CRM: focused strategy. Scott Nelson, Gartner Group analyst, notes: CRM is not about technology. It is about the interplay of strategy, tactics, processes, skills and the technology&8230; CRM can be done without technology&8230; but it cannot scale without technology&8230; In essence, CRM is a practical philosophy that can transform a company by providing much greater visibility over all individual touch points and communication with customers, vendors, suppliers and prospects. When embracing a CRM system,
8/31/2006 12:31:00 PM

Making the Leap to CRM
Making the Leap to CRM. Find Free Suggestion and Other Solutions to Define Your Systems Implementation In Relation To CRM Implementation Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

GARTNER CRM: Making the Leap to CRM Making the Leap to CRM Source: Oncontact Software Document Type: Checklist/Guide Description: Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before. Making the
7/26/2006 2:56:00 PM

Social CRM—¡Viva la Revolución! » The TEC Blog
Social CRM—¡Viva la Revolución! » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

GARTNER CRM: social crm, social media, Social revolution, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-11-2012

CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about CRM Without Workflow. Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

GARTNER CRM: CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity Source: Entellium Document Type: White Paper Description: Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be
3/2/2007 5:37:00 PM

Version 12 of Maximizer CRM » The TEC Blog
Version 12 of Maximizer CRM » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software

GARTNER CRM: CRM, customer relationship management, industry watch, Maximizer, Maximizer CRM version 12 summer 2013, mobile CRM, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
11-07-2013

Maximizer CRM Version 12 Gets TEC Certified » The TEC Blog
Maximizer CRM Version 12 Gets TEC Certified » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

GARTNER CRM: CRM, customer relationship management, Maximizer CRM 12, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
02-03-2012

The Case for a New CRM Solution
CRM software has gone well beyond being a

GARTNER CRM: The Case for a New CRM Solution The Case for a New CRM Solution Source: CompareBusinessProducts.com Document Type: White Paper Description: CRM software has gone well beyond being a good to have capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make
1/17/2013 2:56:00 PM

Customer-centric CRM
Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience. However, many implementations fail to do this. Companies, however, can meet these goals by implementing a customer-centric CRM. In this system, all business processes throughout the extended enterprise are optimized around customer life cycle care, which builds stronger relationships.

GARTNER CRM: Customer-centric CRM Customer-centric CRM Source: RightNow Technologies Document Type: White Paper Description: Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience. However, many implementations fail to do this. Companies, however, can meet these goals by implementing a customer-centric CRM. In this system, all business processes throughout the extended enterprise are optimized around customer life
2/1/2006 6:20:00 PM

Vendors Begin to Round Out Their CRM Suites
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding new marketing, service, and E-commerce capabilities.

GARTNER CRM: Vendors Begin to Round Out Their CRM Suites Vendors Begin to Round Out Their CRM Suites P.J. Jakovljevic - March 17, 2000 Read Comments Vendors Begin to Round Out Their CRM Suites P.J. Jakovljevic - March 17th, 2000 Event Summary In February, front-office vendors Baan Co. and SalesLogix Inc. rounded out their customer-relationship management application suites adding new marketing, service, and E-commerce capabilities. Their announcements were made at the DCI Customer-Relationship Management Expo in
3/17/2000


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