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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

gartner group crm software  competitive advantage. [ The 2006 Gartner Symposium Keynote: IT Must Think Differently, Act Differently and Be Different to Drive Business Growth, by Mark Raskino, et. al., October 19, 2006.] With no software to install or upgrade and no hardware to house and manage, on-demand CRM frees IT to be more innovative, responsive, and strategic for your organization. By leveraging an agile, on-demand platform, you begin seeing the benefits of CRM immediately. Concentrate on your business initiatives. There s Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » gartner group crm software


The No-drama Software Upgrade
When you upgrade enterprise application software, you want to realize expected benefits as quickly as possible and minimize costs, disruption, and risk. In

gartner group crm software  Difficult? As noted by Gartner Inc., enterprise software upgrades can cost up to 30% of the original software installation price. Upgrades can result in hidden ' but also very controllable ' costs that limit return on investment (ROI) . These include: Higher operational costs: Upgrades can be disruptive for end-users, since they may be expected to change the way they work. Initially, performing everyday tasks ' for example, entering orders or closing the general ledger ' may actually take longer. Read More...
TEC Industry Watch: Enterprise Software News for the Week of April 10th, 2012
SOFTWARE SELECTIONSSyspro ERP selected by rail car mobility solutions provider TrackmobileETO, Discrete manufacturing

gartner group crm software  process requirements, according to Gartner Oracle still maintains a leading 48.8% share of the RDBMS market share. This must be welcome news to Oracle, on the heels of SAP's recent announcement that it will fight in the database arena, to say nothing of the emergence of new offerings in this space (e.g., SQL Server’s new version). — Jorge García, TEC Analyst Press release Got news? Contact TEC's editors now . Read More...
Three Es of CRM
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate

gartner group crm software  focus of CRM initiatives, Gartner analyst Michael Maoz predicts that customer data integration will rise in importance, as part of the glue that connects the back office with front-office CRM investments. If organizations are to be successful in Phase II of the evolving CRM strategy, they will need to deliver on what Technology Solutions Company (TSC) has defined as the three E's of CRM: experience , execution and equity . More and more, companies are developing new business models or retooling Read More...
TEC Helps Companies Compare, Select, and Evaluate PPM or Project Portfolio Management Software
Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its Project Portfolio Management (PPM) Evaluation Center, to help project

gartner group crm software  H3C 1L5 ___________________________ Bibliography: Gartner Inc. SAP’s Ambitious Approach to Project Portfolio Management. March 24, 2003. Hanscome, R. IT People and Process Improvement: Core Functions. Meta Delta File: ADS 1240. META Group: January 9, 2003. Phelan, P. Frey, N. Avoiding Failure in Large IT Projects: New Risk and Project Management Imperatives. Gartner, Inc.: July 18, 2002 Stolovitsky, N. “ Professional Services Organizations Automate their Processes ,” TEC Newsletter, 10 November Read More...
Year in Review: Top Enterprise Software News and Trends for 2011
With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their

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Mainsaver Software
Mainsaver Software (formerly JB Systems) is wholly owned by the privately held Ameritege Technology Partners, LLC. Mainsaver develops enterprise asset

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NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

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Run your Business with no Software!
Picture your business today without software applications. It's hard to imagine, isn't it? But maybe you should try - and not for the reason you may be

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Outsourcing, Applications Software Software Evaluation Report
The outsourcing application software Software Evaluation Report criteria are appropriate for selecting outsource providers in the area of business software

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proALPHA Software
proALPHA Software Corporation provides integrated enterprise level software solutions to mid-range discrete manufacturing, engineering and distribution

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Vero Software
Vero Software is a world leader in CAD CAM software with a proven track record of reliable product delivery. Vero develops and distributes software for

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SOA Software
SOA Software, Inc.

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CHAMPS Software, Inc.
Champs Software, Inc. is focused on creating and implementing software solutions that enable large enterprises to optimize the life cycles of their capital

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