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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 gartner magic quadrant cable


The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1
The recent three-part series entitled “Navigating Between Service Management Scylla @ Charybdis” analyzed the phenomenon of service economy, or the

gartner magic quadrant cable  Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1 The recent three-part series entitled “Navigating Between Service Management Scylla & Charybdis” analyzed the phenomenon of  service economy , or the increasing importance of the service sector  in industrialized economies. But while the vast  customer service  software market’s opportunity was examined there, the series also pointed out the treacherous complexity of planning and executing service supply chains.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Centralizing Bank Connections


Electronic connections with corporate customers determine much of a bank’s competitive differentiation and cost structure. But many banks are held back by outdated file transfer systems, which make it difficult to reliably connect to clients and rapidly deliver new services. Learn how using a managed file transfer platform can help banks simplify data transfers, lower costs, and deliver compelling services to customers.

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Is MAPICS Getting the Magic of PLM? Part Two: Strategy


During our recent briefing, MAPICS' executives acknowledged that almost all enterprise software companies are either "hunting" or being "hunted".

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In the News: Gartner Lawsuit


Gartner seems to be in the news a lot lately. First, they announced they will acquire AMR and now we find out that a vendor is suing them for not being included in the Magic Quadrant. I wasn’t surprised to find out that the name of the website where the news was published is techdirt. Another interesting post on the same website caught my attention: five years ago, a woman sued a telecom

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Everything You Ever Wanted to Know About LMS But Were Afraid to Ask-Well Maybe Not Everything!


Today, if a company wants to retain its employees, it must take great strides to make their jobs more rewarding. To give their employees the learning experience they’re looking for, many organizations are now implementing learning management systems (LMSes).

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Quadrant HR


Quadrant HR™ is a user-defined, configurable software and services solution integrating best practices for Human Resources, Staff Scheduling and Payroll into a single system. Fully configurable, Quadrant HR™ conforms to the way you work without costly programming customizations. You can create and automate workflows across the organization. Quadrant HR™ is designed to improve employee processes from ‘hire to retire’ for simple to complex multi-site, multi-position, multi-contract workplaces. Experience the power of effective, automated business processes that save you time and money. Quadrant HR - Smart. Simple. Seamless.

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Looking For Software-The Expectations of Small and Medium Enterprises


Small and medium enterprises (SME) looking for software must understand their needs and articulate their expectations to get what they want and need from software.

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Is MAPICS Getting the Magic of PLM? Part One: Recent Events and Market Impact


The former die-hard IBM AS/400-based enterprise resource planning (ERP) supplier to mid-market manufacturing companies, MAPICS, seems to have found its soul after the recent acquisition of its former competitor Frontstep and Frontstep's extended-ERP product line on a Microsoft .NET-based technology platform. While another acquisition of an ERP competitor is not very likely, MAPICS seems to have rather opted for lateral acquisitions of strategic extension products, starting with the MAGIK! PLM product.

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Rosslyn Analytics Launches Automated Data Extraction and Analytical App for SAP Customers


Rosslyn Analytics recently launched RAPid Spend Analysis – Professional, the cloud-based tool for decision-makers and knowledge workers at organizations running SAP to automatically extract, classify, and share business intelligence (BI) on-demand. SAP customers can use Rosslyn’s RAPid cloud enterprise data enrichment to perform advanced data analysis using pre-built dashboards and reports

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TEC Presents Software Evaluation Methodology at Gartner's Small Business Vision Event in Toronto


According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event attendees targeting this immense market were most responsive to TEC's stated objective of assisting SMBs in complex evaluations of enterprise software.

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Oracle Claims The Worst Is Over And Turns To KISS For A Boost Part 1: The News


Oracle seems to have been trying hard to find a magic formula to ramp up its declining applications revenue. Targeting the lower end of the market with the simplicity hymn might be a part of the solution - provided that the approach is well tuned.

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