X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 gartner magic quadrant enterprise crm


Ebix CRM
Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital

gartner magic quadrant enterprise crm  blackberry e z data,e z data comparasion,e z data ecp lotus notes,e z data ecp lotus notes crm,e z data gartner,e z data magic quadrant,e z data sales,e z data strategy,e z data winrunner,ECP,Enterprise CRM,Enterprise CRM Platform,Enterprise CRM Platform (ECP),ez data crm review software,ez data magic quadrant,ez data reviews,ez data reviews gartner,ez data serials cracks,problems with ez data

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

Evaluate Now

Documents related to » gartner magic quadrant enterprise crm

PegaWorld 2011 Revisited


How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering software that users could change relatively easily. TEC Principal Analyst P.J. Jakovljevic takes a close look at Pega BPM and how this customer-centric software with its unique approach to process execution and modeling has contributed to Pegasystems’ success.

gartner magic quadrant enterprise crm   Read More

Total Cost of Ownership Secrets for Enterprise Applications


Any enterprise suite will pay for itself faster if you work diligently to reduce the total cost of ownership (TCO). Those who interact with companies on implementing and maintaining their systems know that some project owners are very good at keeping the cost of their enterprise applications as low as possible. We’ll look at their TCO secrets.

gartner magic quadrant enterprise crm   Read More

Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

gartner magic quadrant enterprise crm   Read More

Taking Collaboration to the Next Level: Moving from Your Document-centric Enterprise 1.0 to the People-centric World of Enterprise 2.0


It would be a mistake to think that Web 2.0 is all about technology—and similarly so for Enterprise 2.0. But it would also be a mistake to dismiss the technology altogether. The selection and implementation of enterprise social software solutions and real-time collaboration solutions requires careful thought, consideration, and planning. Find out more, in this IBM white paper. Download now.

gartner magic quadrant enterprise crm   Read More

Ramco Enterprise Series


Ramco's presence in the enterprise application space involves a number of vertical markets such as service organizations (financial, government, education and health care), asset intensive organizations (aviation, fleet management and utilities) and manufacturing industries (process and discrete). In each vertical market, Ramco offers both packaged solutions fulfilling vertical and horizontal needs and custom solutions meeting unique needs.    

gartner magic quadrant enterprise crm   Read More

Gartner


Gartner, Inc. is the world's leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, we are the valuable partner to clients in over 9,000 distinct enterprises worldwide.

gartner magic quadrant enterprise crm   Read More

CRM: Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction


An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to assess results and declare success.

gartner magic quadrant enterprise crm   Read More

Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+


Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based on a real-life CRM selection project, but I have modified some of the data in order to respect confidentiality agreements still in place. To put myself in the user’s shoes, here’s how I answered the CRM Evaluation Center

gartner magic quadrant enterprise crm   Read More

Tiger Enterprise


Tiger Enterprise is an ERP software developed for middle and large scale enterprises tracking in-house business processes and analyzing results in detail through purchasing, production and distribution features and other basic activities supported by planning, finance and human resources management. Tiger Enterprise optimizes in-house processes with planning, finance and human resources managing purchasing, production and sales logistics, and it increases your efficiency in supplier and customer relations. • Adopted quickly in company processes • Supporting multi-dimensional planning and control for companies working in more than one location • Performing data exchange with external systems easily • Open to innovation and development, easy to customize according to user needs • High performance in increasing operational and data load, • Meets all kinds of needs thanks to its local and extensive business partnership structure, • Integrable with software products developed by other companies, • Supports modular structure in line with needs and requirements, • Designs different reports for different user needs thanks to flexible reporting features, • Foreign language and reporting support for companies engage in export/import and other international firms, • Ease-to-use with interface standard, • History records of all transactions and operations, • Usable on internet, supports mobile technologies, • Has a full command of legislation and business rules.  

gartner magic quadrant enterprise crm   Read More

Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM


For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these three modules in our CRM Evaluation Center were given equal weight and priority. In other words, no area of functionality was treated as being more important than any other.

gartner magic quadrant enterprise crm   Read More