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 gartner magic quadrantcrm


In the News: Gartner Lawsuit
Gartner seems to be in the news a lot lately. First, they announced they will acquire AMR and now we find out that a vendor is suing them for not being included

gartner magic quadrantcrm  the News: Gartner Lawsuit Gartner seems to be in the news a lot lately. First, they announced they will acquire AMR and now we find out that a vendor is suing them for not being included in the Magic Quadrant. I wasn’t surprised to find out that the name of the website where the news was published is techdirt . Another interesting post on the same website caught my attention: five years ago, a woman sued a telecom company because a driver talking on his cell phone caused an accident. The lawsuit was

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » gartner magic quadrantcrm

Magic Quadrant for B2B Gateway Providers


Business-to-business (B2B) gateway solutions have matured to the point where they can support a wide range of projects. However, there are still functional differences—including product maturity, service-oriented architecture (SOA) enablement, architectural coherence, and community management—among competing solutions. Find out who the leaders, challengers, visionaries, and niche players are in the B2B gateway market.

gartner magic quadrantcrm  demand for their solutions, Gartner client interest and other factors. Megavendors : During the past two years, via product enhancements and increasing mind share and market share, megavendors IBM and Microsoft have been gaining ground on the relative leadership of prominent B2B vendors, such as Axway and Sterling Commerce. This is understandable, given the increasing importance of B2B as just another aspect of the IT stack offered by those vendors. Two other megavendors, Oracle and SAP, are notably Read More

What-if Scenarios for Analyst Firm Mergers and Acquisitions


Now that Gartner is acquiring AMR, we cannot help but wonder what will be the next acquisition or merger in the business software research field. There are not so many companies doing business software research and analysis, so the number of permutations is quite low. Let’s look at some of them and what the end result would be. Gartner acquires Aberdeen and launches The Magic Axis (Magic

gartner magic quadrantcrm  and Acquisitions Now that Gartner is acquiring AMR , we cannot help but wonder what will be the next acquisition or merger in the business software research field. There are not so many companies doing business software research and analysis, so the number of permutations is quite low. Let’s look at some of them and what the end result would be. Gartner acquires Aberdeen and launches The Magic Axis (Magic Quadrant + Aberdeen Axis). If they decide to acquire Forrester , that would be the Magic Wave Read More

Everything You Ever Wanted to Know About LMS But Were Afraid to Ask-Well Maybe Not Everything!


Today, if a company wants to retain its employees, it must take great strides to make their jobs more rewarding. To give their employees the learning experience they’re looking for, many organizations are now implementing learning management systems (LMSes).

gartner magic quadrantcrm  research and advisory firm Gartner Inc. and offers a visual snapshot of a specific market's direction, maturity, and participants. Gartner conducts research on more than 100 technical industries and its quadrant report is updated every one to two years. Figure 1. From Gartner's Magic Quadrant (June 2008) If you are not sure where to start with your LMS software selection, I recommend that you give TEC's decision support system (DSS) eBestmatch a trial run. Whether you're just at the beginning stages of Read More

Magic Quadrant for Managed File Transfer


Companies should consider managed file transfer (MFT) suite vendors that meet their tactical and strategic needs. It's all too easy to be reactive and deploy technology that supports only one file transfer protocol and one standard for secure file transfers. It's more prudent to deploy a product that can be easily expanded and upgraded to handle multiple protocols and multiple standards in a well-managed, auditable way.

gartner magic quadrantcrm  transfer of information. Collectively, Gartner tracks 20 vendors in this space offering MFT functionality in multiple deployment models, including services, appliances and traditional software. Additionally, all the vendors represent various spectrums of the MFT suite market, including multienterprise collaboration, internal integration and support for common collaboration mechanisms, including e- mail. Market Definition/Description As defined in previous research ( Revisiting the Managed File Transfer Read More

Red Hat Adds Middleware Services on OpenShift PaaS


Red Hat, Inc., provider of open source solutions, recently outlined the next phase of its strategy for delivering one of the industry’s first comprehensive, open, and unified platform-as-a-service (PaaS) offerings. Red Hat JBoss xPaaS services for OpenShift by Red Hat provide a set of enterprise application, integration, and business process management (BPM) capabilities and services in an

gartner magic quadrantcrm  to increasingly specialized services. Gartner uses the term “xPaaS” to describe the group of these specialized public cloud services, such as bpmPaaS, iPaaS (integration), mPaaS (mobile apps), and aPaaS (apps). However, these services are often offered in isolation from one another by technology providers. Today’s enterprise applications are distributed across disparate infrastructures and integrate both complex processes and numerous data sources, requiring easier and more nimble integration, and Read More

How to Convert Service Calls Into Sales


In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

gartner magic quadrantcrm  convert service calls sales,convert,service,calls,sales,service calls sales,convert calls sales,convert service sales,convert service calls. Read More

One Vendor’s Mission to Make Service Businesses Click - Part 1


My recent series of tutorial articles entitled “Navigating Between Service Management Scylla @ Charybdis” and “The Magic Behind Planning and Executing (Optimal) Service Supply Chains” have drawn solid interest and valuable feedback. Along similar lines was the series on general workforce management (WFM) systems (i.e., not necessarily only in field service) entitled “Integrated Workforce

gartner magic quadrantcrm   Read More

It’s the Time to Master Your Master Data


A recent blog post CRM for the Finance and Banking Industry – Part 1 by Gabriel Gheorghiu touched on a pain point of many of today’s enterprise IT environments. Due to the inconsistency of customer data amongst different systems in use, the bank employee “asked three or four of her co-workers for help, and took about 15 minutes” to simply change the address of one customer. As a matter of fact

gartner magic quadrantcrm  situation. Recently at the Gartner Master Data Management Summit 2009 , I learned from a case study that prior to the master data management (MDM) initiative, a large Canadian retailer had over 45 million domestic customers recorded in its various systems, even though the entire country has a population of less than 34 million. Nowadays, many companies are able to automate transactional activities thanks to solutions such as enterprise resource planning (ERP), customer relationship management (CRM), and Read More

3 Strategies for Growing Your Midsize Business


The white paper three strategies for growing your midsize business gives you a look at all three growth models and describes the challenges, the wa...

gartner magic quadrantcrm  strategies growing midsize business,strategies,growing,midsize,business,growing midsize business,strategies midsize business,strategies growing business,strategies growing midsize. Read More

Oracle Makes A U-Turn At The 'All Things To All People' Exit


Oracle has been trying hard for some time to find a magic formula to revive its declining applications revenue. Abandoning its isolationist stance and opening the door to integration of third-party products while still targeting the lower end of the market with the simplicity tune might be the hit.

gartner magic quadrantcrm  customer relationship management,erp software vendors,erp products,obiee training,oracle financials jobs,construction erp,peoplesoft software,jd edwards software,financials peoplesoft,oracle dba jobs,erp solutions,oracle apps jobs,oracle developer jobs,solution beacon,hr peoplesoft Read More

Integrating Vulnerability Assessment and Remediation: Guidelines to Maximize Performance and Benefits


Over the past few years, vulnerabilities have exploded across all types of platforms—leaving IT security and operations teams scratching their heads. Today, many companies use the scan-and-patch method for managing vulnerabilities—a reactive security process that should be avoided. By combining assessment and remediation, companies create a vulnerability management program that can rapidly respond to emerging threats.

gartner magic quadrantcrm  John Girard in a Gartner report. “The elimination of desktop, server and network vulnerabilities requires a coordinated effort between the IT security and operations groups.” No More Scan-and-Patch The first step to establishing a more cooperative relationship between IT security and operations is to change the organizational mentality about vulnerability scanning and remediation. Part of the reason why the old model isn’t working anymore is because it was never an efficient way to run Read More

The Blessing & Curse of SharePoint's "Grandma's Attic" - Part 3


Part 1 of this blog series analyzed the runaway success and genesis of Microsoft SharePoint or Microsoft Office SharePoint Server (MOSS). The article outlined the main reasons for the collaborative product’s widespread use and then analyzed its evolution. Part 2 talked about SharePoint’s typical proven use case scenarios as well as about the product’s shortcomings and points

gartner magic quadrantcrm  no IT staff intervention. Gartner ’s 2009 report estimates that between 80 to 90 percent of all company processes are “knowledge worker” processes. In these processes, documents are produced as an end-result of the process and might contain varied information, which is not a good fit for SharePoint. SharePoint is also inadequate for high case volumes, a high number of process initiators, and intra-enterprise, where database integration and downstream data requirements are prevalent. Despite a Read More

Understanding Service-oriented Architecture and Its Impact on Small Manufacturers


Within the manufacturing community, the arrival of the latest, greatest enterprise software technology is often met with skepticism. The right service-oriented architecture (SOA) application, however, can reverse such doubts, as SOA continues to emerge as the dominant technical platform for building next-generation business applications. Its potential to transform enterprise software applications is not only well hyped—it’s also well documented.

gartner magic quadrantcrm  newer phenomenon. According to Gartner Research, “by 2008, SOA will be a prevailing software engineering practice, ending the 40 year domination of monolithic software architecture.” In addition, Gartner projects that “by 2008, more than 75 percent of then-current application packages either will be natively SOA or will expose SOA interfaces through a wrapping layer of interfaces.” Software vendors, including Made2Manage Systems, are already reusing older and external applications and wrapping Read More

Outsourcing Security Part 3: Selecting a Managed Security Services Provider


As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security services provider.

gartner magic quadrantcrm  security are understandably wary. Gartner predicts that more MSSP organizations will fail, and numerous mergers and acquisitions will take place before the market settles. For this reason, it is imperative that organizations take precautions to thoroughly analyze potential MSS vendors. As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security services provider. This is Part 3 of a 3-part article. Part 1 noted Read More