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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 gartner research


Gartner
Gartner, Inc. is the world@s leading information technology research and advisory company. We deliver the technology-related insight necessary for our

gartner research  Gartner, Inc. is the world's leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, we are the valuable partner to clients in over 9,000 distinct enterprises worldwide.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Marketing Management (EMM)

The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM). This KB also covers rule-based techniques, pattern recognition, and other profiling features.  

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OpenWay


OpenWay Group is a payment processing software vendor (rated as strong positive by Gartner in 2009 and 2010). OpenWay’s WAY4 Card Issuing and Merchant Acquiring, Financial Switching, Personalised Mobile Payments, Mobile Wallet and other payment solutions successfully operate at 130 banks, processing and telecom companies in Europe, Asia, North and Latin America, the Middle East, and Africa. 

gartner research  as strong positive by Gartner in 2009 and 2010). OpenWay’s WAY4 Card Issuing and Merchant Acquiring, Financial Switching, Personalised Mobile Payments, Mobile Wallet and other payment solutions successfully operate at 130 banks, processing and telecom companies in Europe, Asia, North and Latin America, the Middle East, and Africa. Read More

In the News: Gartner Lawsuit


Gartner seems to be in the news a lot lately. First, they announced they will acquire AMR and now we find out that a vendor is suing them for not being included in the Magic Quadrant. I wasn’t surprised to find out that the name of the website where the news was published is techdirt. Another interesting post on the same website caught my attention: five years ago, a woman sued a telecom

gartner research  the News: Gartner Lawsuit Gartner seems to be in the news a lot lately. First, they announced they will acquire AMR and now we find out that a vendor is suing them for not being included in the Magic Quadrant. I wasn’t surprised to find out that the name of the website where the news was published is techdirt . Another interesting post on the same website caught my attention: five years ago, a woman sued a telecom company because a driver talking on his cell phone caused an accident. The lawsuit was c Read More

Gartner: How to Grow in the Recession


In the free 20-minute on-demand webcast small and midsized companies in a slowing global economy, gartner* vice president of research robert anders...

gartner research  Slowing Global Economy , Gartner* Vice President of Research Robert Anderson offers advice, tips, and suggestions on how your company can maintain growth and profitability during these tough economic times. You'll see Anderson answer these critical questions and more : What makes this slowdown different from other recessions? What lies ahead for your company in this shrinking global economy? What are the three key market pressures sure to impact your business? How should you respond to these pressures in Read More

CRM and BPM: “We Goes Together Like Peas and Carrots”


In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship Management (CRM) Summit in September in Scottsdale. I not only saw a number of same vendors at both events, but both events also had many similar themes, such as customer service, workflow automation, business processes

gartner research  affect the customer experience.  Gartner offers the following seven steps for organizations that want to adjust their customer-facing business processes to make them more customer-centric : Audit the processes that affect customers. Identify the processes customers care about most. Prioritize the customer-selected processes by those that have the most impact on growth. Give each process an owner, cross-departmentally if required -- it doesn't have to be a vice president (VP) or a director, but should be Read More

Research Library


TEC Corporate Research Portals are designed to help large organizations engaged in multiple research, evaluation, and selection projects. Subscribing to a Research Portal gives you access to all our Evaluation Centers, functional and technical requirement sets, vendor capabilities, and detailed vendor and product information—so you can research software solutions in-depth.

gartner research  Library TEC Corporate Research Portals are designed to help large organizations engaged in multiple research, evaluation, and selection projects. Subscribing to a Research Portal gives you access to all our Evaluation Centers, functional and technical requirement sets, vendor capabilities, and detailed vendor and product information—so you can research software solutions in-depth. Read More

Aberdeen Group


Aberdeen Group conducts research focused on helping business leaders across seventeen different B2B technology disciplines improve their performance. Aberdeen conducts thousands of surveys every year to identify top-performing organizations and uncover what makes them different. It shares these insights with the market in the form of in-depth research reports and content assets.

gartner research  Group Aberdeen Group conducts research focused on helping business leaders across seventeen different B2B technology disciplines improve their performance. Aberdeen conducts thousands of surveys every year to identify top-performing organizations and uncover what makes them different. It shares these insights with the market in the form of in-depth research reports and content assets. Read More

Blue Hill Research


Blue Hill Research is a New Technologies and Associates (NTA) company, providing hands-on leadership and consulting to srartup companies, individual entrepreneurs, and nonprofit organizations. Blue Hill Research provides those companies with a roadmap for success for the three key stakeholders: technological, financial, and line of business executives.

gartner research  Hill Research Blue Hill Research is a New Technologies and Associates (NTA) company, providing hands-on leadership and consulting to srartup companies, individual entrepreneurs, and nonprofit organizations. Blue Hill Research provides those companies with a roadmap for success for the three key stakeholders: technological, financial, and line of business executives. Read More

Case Study: Archipelago Marine Research




gartner research  Study: Archipelago Marine Research Read More

The State of Global Clinical Research Trials


New technologies and changing economic conditions have triggered a number of changes in the pharmaceuticals, life sciences, and biotech sectors. Increased global sales of life sciences products and growing demand for drugs present drug industry companies with a host of opportunities. However, the mandate for clinical trials has led to considerable inflation in their research and development (R&D) expenditure. The resolution lies in using emerging markets as an alternative to conduct these trials. Thanks to new technologies, the cloud, and social media/online portals, the pharmaceuticals, life sciences and biotech sectors can make the most of the emerging opportunities. Learn how.

gartner research  State of Global Clinical Research Trials New technologies and changing economic conditions have triggered a number of changes in the pharmaceuticals, life sciences, and biotech sectors. Increased global sales of life sciences products and growing demand for drugs present drug industry companies with a host of opportunities. However, the mandate for clinical trials has led to considerable inflation in their research and development (R&D) expenditure. The resolution lies in using emerging markets as an Read More

Production Management Research


Primarily due to rapid development of technology in the past thirty years, the market structure throughout the world has changed considerably. Local markets have become accessible to foreign manufacturers, who are able to perform well in their newly established territories in part due to their superior application of technology. In this light, most companies, including small and medium size, have embedded globalization in their expansion strategies, consistently seeking for new markets abroad. Consequently, local manufacturing companies are facing global competition, forcing them to adopt new concepts with respect to people, process and technologies. This document describes these approaches to production planning in detail as well outlines a software solution. The software solution (Production/3) combines both pull and push techniques and enables small to medium size organizations to fully automate their production system while retaining their investment in their legacy enterprise resource planning (ERP) systems.

gartner research  Management Research Production Management Research If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. QRS public courses integrate our unique CBT leaning management system and in-class workshops to ensure maximum knowledge transfer. Source : Quick Response Inc. Resources Related to Production Management Research : Quick Response Manufacturing (Wikipedia) Lead Generation (Wikipedia) Lean Manufacturing (Wikipedia) Production Read More

Research Note: CRM Technology Value Matrix-First Half 2012


Many companies are evaluating additions, upgrades, and changes to their core CRM solutions because of the innovations vendors are driving in areas such as social collaboration, mobile access, and analytics. In turn, vendors are accelerating the pace of upgrades and new functionality delivery. The Technology Value Matrix evaluates the usability and functionality of solutions that support sales, marketing, and customer service. Get details.

gartner research  social CRM,CRM collaboration,mobile CRM,Technology Value Matrix for first half of 2012,Nucleus Research,Salesforce Read More

Constellation Research


Founded in 2010, Constellation Research advises buyers, solution providers, partners, and vendors. The company also provides keynote speakers and training services, including the Constellation Academy Workshops.

gartner research  Research Founded in 2010, Constellation Research advises buyers, solution providers, partners, and vendors. The company also provides keynote speakers and training services, including the Constellation Academy Workshops. Read More

Hurwitz & Associates


Hurwitz & Associates is a consulting, research, and analyst firm. Services Hurwitz provides include customer research, thought leadership reports, competitive analysis, speeches, and webinars.

gartner research   Read More

TEC Research Analyst Roundtable: Predictions for 2011


It’s that time of year again for TEC’s analysts to polish their crystal balls and spread their tarot cards to gaze on the future of enterprise software for 2011.Aleksey Osintsev, Research Analyst—Enterprise Resource Planning The growing interest of businesses of all sizes in so-called cloud technologies in general and in on-demand—cloud or software as a service (SaaS)—enterprise

gartner research  Research Analyst Roundtable: Predictions for 2011 It’s that time of year again for TEC’s analysts to polish their crystal balls and spread their tarot cards to gaze on the future of enterprise software for 2011. Aleksey Osintsev, Research Analyst—Enterprise Resource Planning The growing interest of businesses of all sizes in so-called cloud technologies in general and in on-demand—cloud or software as a service (SaaS) —enterprise applications is the current reality, and this trend will Read More