X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 general knowledge questions


The Power of Knowledge -- Knowledge is Power (Part 3)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

general knowledge questions  se? In a more general sense, what are your best practices for aftermarket service (possibly in a strategic manner) as well as experiences with particular applications?

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

Evaluate Now

Documents related to » general knowledge questions

The Power of Knowledge -- Knowledge is Power (Part 1)


The title of this blog post might sound like a no-brainer: as clear and indisputable as the “motherhood and apple pie” adage. Yet how many times have you dealt with a seemingly not-really-knowledgeable call center person over the phone or a clueless technician that showed up at your door? To be fair, maybe those folks were knowledgeable in principle, but were still ill-informed about your

general knowledge questions   Read More

An Overview of the Knowledge Based Selection Process


The TechnologyEvaluation.Com’s (TEC) Knowledge Based Selection Process is a multi-part comprehensive analysis of a vendor’s tactical, strategic and qualitative measures as compared to the specific business and technology needs of our clients.

general knowledge questions   Read More

Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions


Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to customers, and decreases costs. Knowledge bases play a key role in helping enterprises achieve greater return on investment because they link web- and speech-based self-services together. In particular the emergence of VoiceXML has truly shifted speech and IVR platform hosting options.

general knowledge questions   Read More

Audit Your Message Strategy by Answering Three Questions


Most companies create a new marketing plan every 12 months. At the same time, they should audit their message strategy to stay on top of competitors’ marketing and to have confidence that they are delivering the right message to their market.

general knowledge questions   Read More

FRx Poised to Permeate Many More General Ledgers Part Three: Market Impact continued


While there is an opportunity for FRx to become a main pillar within the entire Microsoft BI product strategy, there is not yet an overall cohesive BI/CPM strategy or architecture to guide the product plans to an integrated BI solution set.

general knowledge questions   Read More

10 Questions to Ask Your Finance and Accounting Software Vendors Before You Buy ERP


When conducting a mid-market enterprise resource planning (ERP) system comparison, there are several key questions that you should ask: How much should ERP software cost? What IT resources will be needed to implement it? But don’t stop there. The seas of ERP are vast, and navigating through the current market is not simple. Equip yourself with these questions before evaluating and interviewing vendors.

general knowledge questions   Read More

10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract


Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most profit, while you just want to get the service and features you need at the lowest possible price. The key to avoiding a contract with more—or less—service than you need? Ask the right questions. Find out what you should ask before signing on the dotted line.

general knowledge questions   Read More

Nine Questions to Ask 360-system Vendors


Many organizations are searching for automated solutions to support their 360 initiatives. Fortunately, selecting vendors is a lot like making a new hire. You start by interviewing the most likely candidates from a pool of prospects. You drop the least promising to create a shortlist. Finally—by asking the right questions—you pick the best choice for your organization.

general knowledge questions   Read More

9 Important Business Phone System Buyer Questions


Learn about the most important factors that go into buying the right phone system, such as scalability, compatibilities, how to negotiate pricing, and more. This white paper and demo are designed to help you be an informed buyer. Whether yours is a small, medium, or large-sized business, you’ll want to know the nine key questions to ask sales reps to get the best deal on the right phone system for your needs.

general knowledge questions   Read More

Quote-to-order: The Major Players in the Manufacturing Arena


The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The ability to harness a company’s intellectual property and know-how helps build competitive advantage.

general knowledge questions   Read More