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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 generating


Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

generating  from Service Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of the business, in other words the customer doesn't identify one person, or group, as salesmen or

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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One Year Later at Deltek: More of the Same (And Then Some More) - Part II


Part I of this blog series explained Deltek’s ebullience despite a hostile and depressed environment. The continued cash-generating operation has been complemented by in-house developments, acquisitions, and partnerships. The previous blog post also talked about the recent developments (and anticipated future developments) at Deltek’s Professional Service line of business, which is largely

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Sales Force Automation (SFA)


Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities.

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Business Process Automation


The speed of business today is growing exponentially. Consequently, organizations are generating incredible amounts of information around the clock. Yet vast percentages of this data remain unstructured, meaning that users cannot leverage it to deliver business efficiency or advantage. Learn how you can better manage and deploy information for operational productivity.

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Generating Major Savings in Healthcare


The U.K.'s National Health Service (NHS) has to deliver £20 billion in savings by the end of the 2014/2015 financial year, with £1.2 billion to come from improving procurement. Several NHS Trusts have been in touch with Waer Systems to discuss how WAERlinx can help NHS in solving its procurement issues. Read on to learn how WAERlinx could help to achieve major savings in the NHS hospitals, through solving issues with inventory control, product traceability, replenishment, and point-of-use consumption.

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A SaaS Start-up Cautionary Tale: The Makana Experience (Or: How You Can Create a Great Product and Still Hit the Wall)


Great products and a growing customer base are not enough to succeed in the SaaS ICM marketplace. Find out why Makana, a startup SaaS vendor, found it difficult to reach profitability.

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IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry


The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise, and the target market is almost exclusively business-to-business (B2B), with the individuals often being decision makers high up the corporate ladder. Find out how to reach this difficult target, with prospecting methods and tips for making more complex sales.

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Project Management Strategies for a Challenged Economy


As recent media reports suggest, the dreaded “R” word—recession—is looming large across the horizon of most western and global economies. Many organizations have had to scale back their spending and reduce costs. Due to the cyclical nature of our economy, certain industries will fare better than others. As a result of the savings generated by the cost reduction efforts, decisions on

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Customization Drives Complexity - Why It's Hard to Design, Sell, and Produce "Simple" Products


It seems counterintuitive, but the process of selling, designing, and producing what appear to be "simple" products becomes surprisingly complex when manufacturers introduce high levels of customization. How can manufacturers of configured products address this complexity to streamline their processes, reduce cost and increase customer responsiveness?

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Quote-to-Order: An Overlooked Software Application


Last year, I met an analyst from another firm, and asked him what he thought about quote-to-order (Q2O) solutions, given the relevance between Q2O and the conference that I was attending. Not quite surprisingly, the answer I got was, “this kind of application doesn’t have a future.” The conversation didn’t go any further due to limited time but I could imagine that his reasoning might have sounded

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E-Business Customer Service Success at H.B. Fuller Company


Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

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