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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 generating


Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

generating  from Service Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of the business, in other words the customer doesn't identify one person, or group, as salesmen or

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Generating Major Savings in Healthcare


The U.K.'s National Health Service (NHS) has to deliver £20 billion in savings by the end of the 2014/2015 financial year, with £1.2 billion to come from improving procurement. Several NHS Trusts have been in touch with Waer Systems to discuss how WAERlinx can help NHS in solving its procurement issues. Read on to learn how WAERlinx could help to achieve major savings in the NHS hospitals, through solving issues with inventory control, product traceability, replenishment, and point-of-use consumption.

generating  Major Savings in Healthcare The U.K.'s National Health Service (NHS) has to deliver £20 billion in savings by the end of the 2014/2015 financial year, with £1.2 billion to come from improving procurement. Several NHS Trusts have been in touch with Waer Systems to discuss how WAERlinx can help NHS in solving its procurement issues. Read on to learn how WAERlinx could help to achieve major savings in the NHS hospitals, through solving issues with inventory control, product traceability, Read More

One Year Later at Deltek: More of the Same (And Then Some More) - Part II


Part I of this blog series explained Deltek’s ebullience despite a hostile and depressed environment. The continued cash-generating operation has been complemented by in-house developments, acquisitions, and partnerships. The previous blog post also talked about the recent developments (and anticipated future developments) at Deltek’s Professional Service line of business, which is largely

generating  depressed environment. The continued cash-generating operation has been complemented by in-house developments, acquisitions, and partnerships. The previous blog post also talked about the recent developments (and anticipated future developments) at Deltek’s Professional Service line of business, which is largely represented by Deltek Vision [ evaluate this product ]. Parts II & III will analyze the recent developments (and anticipated future developments) at Deltek’s remaining lines of business. Read More

Business Process Automation


The speed of business today is growing exponentially. Consequently, organizations are generating incredible amounts of information around the clock. Yet vast percentages of this data remain unstructured, meaning that users cannot leverage it to deliver business efficiency or advantage. Learn how you can better manage and deploy information for operational productivity.

generating  exponentially. Consequently, organizations are generating incredible amounts of information around the clock. Yet vast percentages of this data remain unstructured, meaning that users cannot leverage it to deliver business efficiency or advantage. Learn how you can better manage and deploy information for operational productivity. Read More

Sales Force Automation (SFA)


Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities.

generating  related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. Read More

A SaaS Start-up Cautionary Tale: The Makana Experience (Or: How You Can Create a Great Product and Still Hit the Wall)


Great products and a growing customer base are not enough to succeed in the SaaS ICM marketplace. Find out why Makana, a startup SaaS vendor, found it difficult to reach profitability.

generating  additional hours drafting and generating the plan documents” and communicating the plan’s terms and conditions to individual employees. These are legal contracts that can be used in a court of law in the event of a compensation dispute. As a result, tremendous effort is attached to drafting terms and conditions and explaining the details of the plan attainment goals and calculations. Plans, in Conlin’s view, should demonstrate to the sales team the “science that went into designing and testing Read More

IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry


The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise, and the target market is almost exclusively business-to-business (B2B), with the individuals often being decision makers high up the corporate ladder. Find out how to reach this difficult target, with prospecting methods and tips for making more complex sales.

generating  way of maximising sales. Generating sales can be a long and complicated process, so avoiding the loss of sales in your pipeline should be a top priority. In addition, managing existing sales properly is a very effective way of generating additional sales. There are many stages of a sale, and knowing what stage in the pipeline each lead is at will help you reduce sales leakage and manage sales effectively. A lead will flow through several stages in your sales pipeline: Prospecting - The lead is in the Read More

Project Management Strategies for a Challenged Economy


As recent media reports suggest, the dreaded “R” word—recession—is looming large across the horizon of most western and global economies. Many organizations have had to scale back their spending and reduce costs. Due to the cyclical nature of our economy, certain industries will fare better than others. As a result of the savings generated by the cost reduction efforts, decisions on

generating  competition’s product offerings, thus generating higher revenues for the organization. Lean Strategies to Weather the Storm 1. Innovate to promote knowledge exchange by encouraging team-building and collaborative efforts through relationships with coworkers and vendors. 2. Generate competition among internal teams working toward to continous improvements. 3. Don’t cut back on meetings. Meetings for brainstorming and to fire up team members’ creativity are more important than ever when companies Read More

Customization Drives Complexity - Why It's Hard to Design, Sell, and Produce "Simple" Products


It seems counterintuitive, but the process of selling, designing, and producing what appear to be "simple" products becomes surprisingly complex when manufacturers introduce high levels of customization. How can manufacturers of configured products address this complexity to streamline their processes, reduce cost and increase customer responsiveness?

generating  significant improvement. Responsiveness in generating quotes is now expected, and automation of configured quotes and sales orders is not a new concept CRM For Complex Manufacturers Revolves Around Configuration Software >. Product configurators have provided, for the most part, an ability to automate the process of developing accurate quotes. But most configuration solutions in place today lack sufficient integration with design and production, and therefore automate only a part of the process. Modern Read More

Quote-to-Order: An Overlooked Software Application


Last year, I met an analyst from another firm, and asked him what he thought about quote-to-order (Q2O) solutions, given the relevance between Q2O and the conference that I was attending. Not quite surprisingly, the answer I got was, “this kind of application doesn’t have a future.” The conversation didn’t go any further due to limited time but I could imagine that his reasoning might have sounded

generating  be quite handy in generating a beautiful quotation document. However, what really counts in the quality of a quotation is the accuracy of the information provided to potential clients. More specifically, a good quotation has to present the correct product/service configuration based on a client’s requirements and what a company is willing to offer. Most of the time, product information is mainly produced by another group of people (usually called a product development department or something similar) Read More

E-Business Customer Service Success at H.B. Fuller Company


Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

generating  Dept calls were non-revenue generating inquiries related to product information, order status, or MSDS requests. It is estimated that telephone and fax inquiries will decrease by 40-50% as a result of being resolved online, dramatically reducing the need for personnel and associated phone costs. For example, approximately 54,000 MSDS and TDS forms were mailed or faxed out to customers and distributors who requested them. It is estimated that each such request required at least 10 minutes of personnel Read More