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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 gestion de la relation client


Fesworld SA de CV
Conformada por personal con amplia experiencia en procesos de negocios e informática, Fesworld, S.A. de C.V. es una compañía reconocida internacionalmente como

gestion de la relation client  SA de CV Conformada por personal con amplia experiencia en procesos de negocios e informática, Fesworld, S.A. de C.V. es una compañía reconocida internacionalmente como proveedor especializado en software y servicios de consultoría e implantación de soluciones empresariales (Microsoft Dynamics AX, GP y CRM), Business Intelligence, Comercio Electrónico, Manufactura y Desarrollos especializados. Fesworld cuenta con oficinas en México y Costa Rica y un centro avanzado de desarrollo en China.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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Service Delivery Innovation: Creating Client Value and Enhancing Profitability


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Konect Elite creates and manages both server VMs and client VMs, and delivers client VDI desktops to users as a service. Konect also leverages Microsoft’s RDS to deliver session-based desktops, applications, workstations, and files/folders to users anywhere, anytime, on virtually any device. Konect mixes desktop virtualization, VDI, and RDS all together, further simplifying the daily management of the various resources, users, and devices that a business has.

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Prix Innovation Ouverte 2012 - Bombardier Transport


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CompuSoluciones


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Un nuevo concepto en aplicaciones comerciales


A partir de éste artículo analizaremos la problemática del mercado ERP a fines de los noventa y paralelamente el gran surgimiento del CRM, lo cual nos lleva a reflexionar sobre el rol de cada uno y los límites de la integración. Ante esta situación, podemos encontrar otra manera de encarar el problema, que es a través de la generación de un marco de trabajo de objetos de negocios en el cual al momento de definir los objetos la diferencia ERP-CRM queda casi nula y para lo cual Calipso ha creado Biframe.

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Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge

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