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Achieving Growth: New Accounts versus Up-selling to Existing Accounts
A recent survey of chief executive officers has found that growth is again the number one priority, overtaking cost-cutting as their previous top concern. Can
implements, the support staffers get lots of relatively easy calls for help. Once installed, the quantity of calls drops but the difficulty of the questions increase. Thus, of all departments, software support may be the one that most needs in-depth product knowledge. Business practices must change too, since installed customers are more interested in services than products. Installed customers have excellent knowledge of the pluses and minuses of being a customer and expect to interact with the vendor in
Small Business Software (SBS) RFI/RFP Template
General Ledger, Accounts Payable, Accounts Receivable, Payroll, Inventory, Job and Project Costing, Fixed Assets, Sales Management, Budgeting, Manufacturing, Product Technology
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Small Business Software (SBS)
The Small Business Software (SBS) evaluation model targets functional requirements for fully featured solutions designed to support all business requirements of a typical small business. Extending ...
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Get on the Grid: Utility Computing
The latest business model in licensing is the utility (on demand) computing and associated pricing. Sometimes called
growing demand, hosting will get another breath of fresh air in a few years' time, as gigantic IT providers such as IBM, EDS , Microsoft , Oracle, and Accenture will likely compete in the hosting/ASPs market. Also carrying the on-demand moniker, and with more standardized service delivery systems, IBM's recent purchase of Corio , is possibly the best indication of a revised ASP value proposition. In January, IBM announced it was bolstering its presence in the SMB market by paying $182 million (USD) in c
How to Get Closer to Your Best Customers
In the white paper Get Closer to Your Best Customers, you'll find a host of new ideas and proven best practices for dealing with customers more e...
to Get Closer to Your Best Customers If this tough business climate is forcing you to find new ways of doing business , you're not alone. Many businesses are searching for new strategies to help them prosper. Customer attitudes and spending patterns have changed as well. In the white paper Get Closer to Your Best Customers , you'll find a host of new ideas and proven best practices for dealing with customers more effectively. You'll learn the four key things you can do to get close to your customers, ho
Hewlett-Packard’s NetServer Division - #3 to Get Ready, or #4 to Go?
Hewlett-Packard is one of the leading computer companies in the world, but they have fallen to fourth place in the Intel-based server market. Will they move
Division - #3 to Get Ready, or #4 to Go? Vendor Genesis Hewlett-Packard (HP) was formed in 1939 by Bill Hewlett and David Packard, starting out in the famous garage behind Mr. Packard's house in Palo Alto, CA. The first product was a resistance capacity audio oscillator, an instrument used to test sound equipment. HP continued to grow through design and production of instruments and test equipment. HP's first entry into a computer-related business was in 1958, when it acquired a graphics-recorder business
Sit Customer Sit
Your customers' perception of your company is formed from the packages that arrive at their receiving dock. What do you think they perceive?
Sit How Did Customers Get So Trained? Sit Customer Sit How Did Customers Get So Trained? Featured Author - Ren Jones - October 18, 2003 The Situation I need that shipped overnight! I need that delivered today! Drop it off to me on your way home? I do not want to pay a restocking charge! Do these all sound familiar? I'd be willing to bet you can come up with a book full of the things your customers expect. But where do they get the audacity to expect the sometimes unreasonable? Right from you!
Why and When to Get Out of Spreadsheets and Into HR Software
Spreadsheets have been the standard way to manage data since the 1980s, but at some point may become a pain and liability for the business. In this white paper
and When to Get Out of Spreadsheets and Into HR Software Spreadsheets have been the standard way to manage data since the 1980s, but at some point may become a pain and liability for the business. In this white paper we recognize the practice of using spreadsheets to track employee data, and discuss when and why it makes sense to start using dedicated HR software and the benefits. We focus on small and medium businesses and review a checklist of what to look for when considering HR software for your
The Starter PKI Program: How to Get the Time-saving Convenience of a Multiple Digital Certificate Account
Some companies need to secure multiple domains or host names for their Web sites. The Starter PKI program from thawte provides a system that enables the
PKI Program: How to Get the Time-saving Convenience of a Multiple Digital Certificate Account Some companies need to secure multiple domains or host names for their Web sites. The Starter PKI program from thawte provides a system that enables the purchase and renewal of multiple secure socket layers (SSLs) and code signing certificates. Cut the red tape involved in adding domain names: find out how The Starter PKI Program works, as well as how to enroll, the costs involved, and how it can benefit you.
10 Simple Tips to Get the Best Deal on ERP
Find out in 10 Strategies for Choosing the Right ERP.
Simple Tips to Get the Best Deal on ERP If you’re thinking of a new or replacement ERP system for your small or midsized business—now is a great time to take the plunge. Competition between ERP vendors is fierce—even big names like Oracle, Microsoft, and SAP are fighting to get your business. So, how do you take advantage of this to get the best deal in terms of price, options, installation, and service? Find out in 10 Strategies for Choosing the Right ERP . You’ll get expert advice, tips, and
Information Management For Mid-size Companies: Strategies to Get the Information You Need
Are you getting all the information you need to really understand how well your company is performing right now? How quickly do you get the information you need
Mid-size Companies: Strategies to Get the Information You Need Are you getting all the information you need to really understand how well your company is performing right now? How quickly do you get the information you need? Having timely and complete information allows people with good judgment to make better decisions more consistently. Know the options that can help executives in mid-size companies get the information about their businesses faster and more reliably than they can today.
Case Study: Acceller
Since its inception in 2005, digital services provider Acceller had been using the same system to manage accounts payable (AP) and accounts receivable (AR). But
Study: Acceller Since its inception in 2005, digital services provider Acceller had been using the same system to manage accounts payable (AP) and accounts receivable (AR). But when business began to increase, the lack of sophisticated financial reporting and the need for improved financial controls became significant issues. Find out how the company chose a solution that provided the needed control and reporting capabilities.
Get ERP Right the First Time: A Practical Guide to Selecting and Implementing a New ERP System
Every company faces different challenges and has different needs in regard to enterprise resource planning (ERP). Choosing the right ERP system can be difficult
ERP Right the First Time: A Practical Guide to Selecting and Implementing a New ERP System Every company faces different challenges and has different needs in regard to enterprise resource planning (ERP). Choosing the right ERP system can be difficult because there is really no one-size-fits-all ERP solution. However, there are certain basic principles that apply to nearly every company’s situation. Find out what they are, and learn how you can increase your chances of a successful ERP
Industry Expert's Guide to Buying a Business Phone System
Learn about VoIP and how you can get more for less in Industry Expert's Guide to Buying a Business Phone System.
VoIP—and how you can get more for less—in Industry Expert's Guide to Buying a Business Phone System . You'll find out how VoIP works, all the ways it can save you money, and how to get the right VoIP system for your company's needs. Download your free PDF copy of Industry Expert's Guide to Buying a Business Phone System today. For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2012
Make 'em Beg for It-How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems
To successfully obtain the budget and organizational support for an electronic documentation management systems (EDMS) and electronic records management system
Beg for It-How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems To successfully obtain the budget and organizational support for an electronic documentation management systems (EDMS) and electronic records management system (ERMS) project you need to know the pain points of all the departments in your organization. By asking the right questions of each department you’ll be able to develop your business case and create a persuasive analysis on the cost
Barcode Labeling for Food and Beverage Processors: What You Need to Know to Get Started
Food manufacturers are launching sophisticated tracking systems that can identify and isolate quality issues across their supply chains before problems escalate
Need to Know to Get Started Food manufacturers are launching sophisticated tracking systems that can identify and isolate quality issues across their supply chains before problems escalate. Implementing barcoding as part of an integrated SaaS ERP solution enables food processors to optimize solution benefits. Find out what food and beverage processors need to know to take advantage of barcoding to improve business performance and meet regulatory requirements.
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