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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Software Selection: An Approach
Selecting package software can have long-term benefits or long-term regrets. To avoid the latter, your approach needs to be sound, logical, and prudent. It also

get credit scores  project by whether you get your first choices and the subject matter experts. This may be an excellent opportunity to use outside consultants to provide expertise in new technology, insights into state-of-the-art solutions to existing problems, and familiarity with the marketplace. With the new software, you should be as interested in doing current tasks quicker as you are in doing them better. The project team conducts interviews, defines business requirements and required process flows, documents and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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How to Choose a Service and Maintenance Application


If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to start? You should know the five important questions to ask before implementing. The ten essential features to look for. How to prepare for product demonstrations. And the five most common mistakes people make.

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Extended Enterprise Vision


Small and medium enterprises (SMEs) are facing new challenges and opportunities. By linking people, processes, and workflows from inside and outside your company, business management software can help you drive success. Learn about key drivers in the “extended enterprise vision” strategy and how to integrate newer concepts, such as service-oriented architecture (SOA) and Web 2.0 capabilities, with existing applications.

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Six Mistakes Companies Are Making Today and How You Can Avoid Them


When the economy slows, many businesses react by retrenching and cutting costs. While cost reduction is important, companies often overlook equally critical strategic decisions—opportunities to use business information to strengthen product and service offerings and emerge ahead of the competition. Find out how you can use business intelligence (BI) to avoid the most common mistakes companies make in a down economy.

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17 Rules of the Road for Customer Relationship Management


Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the benefits of an integrated application before beginning the selection process. After all, just as a chain is only as strong as its weakest link, a CRM solution is only as good as its implementation.

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Critical Business Functions: Misunderstood, Underutilized, and Undervalued Part One: Credit and A/R Management


The credit and collection function is the most misunderstood, underutilized, and undervalued area of business. When allied with the sales function, controlled A/R can generate a significant cash inflow playing a huge role in the prospect-to-cash cycle.

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Sage North America to Share Net Promoter Scores with Partners


Sage has announced a new Sage Net Promoter Score (NPS) Program for its North American partners. The goal is to measure customer loyalty data and subsequent financial impact to help business partners provide consistent customer experiences, gain insights to better serve customer needs, and strengthen customer relationships.

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JD Edwards Post-implementation Systems Assessment: How to Ensure You Get the Most Value from Your Implementation


Software implementation can be complex. Even when it seems all your business processes and systems are “go” after the implementation of an enterprise resource planning (ERP) solution, there might still be room for improvement. Find out how a post-implementation system assessment of technical and functional systems can improve data capture accuracy, increase user buy-in, and boost your return on investment (ROI).

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How to Get More Value from Your Survey Data


This white paper introduces four types of advanced analysis—cluster, factor, reliability, and regression—that can help you gain insights that you might miss using basic methods. By expanding your survey analysis toolkit, you can delve deeper into data to increase understanding of survey responses and respondents, create better measures of concepts, and make more accurate predictions about behaviors and attitudes.

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Ramco to Its Customers-Let's Get Personal! Part Two: Commitment and Recommendations


Will Ramco be able to deliver on its vision of personalized, assembled applications? Time will tell, but the indications are good. Ramco faces a crowded and consolidating enterprise market, but has shown patience and realistic expectations for its growth.

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Get in the Loop with Closed-Loop Diagnostics and Unlock the Door to Profitable Maintenance


US companies spend approximately $300 billion (USD) annually on asset maintenance and operations, with 80 percent going to fixing asset failures. This situation can now be drastically improved with the advent of enterprise asset management (EAM) solutions that incorporate closed-loop diagnostics. This best-of-breed maintenance functionality extends the boundaries of traditional software by providing specialized failure analysis features that are fully integrated with core business processes. This paper examines how EAM solutions can support closed-loop diagnostics to provide a number of significant benefits.

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