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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Infor EAM—Asset Management in the 21st Century
Infor EAM v11 brings many improvements to the venerable product, including a re-engineered user experience developed in HTML5. TEC's Ted Rohm had a demo of the

get safari  Infor’s vast portfolio.” To get an in-depth look at Infor EAM, TEC put the product through its paces during our certification process. The Infor EAM team completed the TEC research questionnaire for EAM/CMMS solutions which includes more than 3,000 evaluation criteria covering core asset and maintenance management and also back office capabilities like financials, purchasing, and human resources operations that are required as part of a complete EAM solution. Additionally, Infor presented an in-depth

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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NetSuite Had a Sweet IPO. Now What?


The end of 2007, at least in the space that I cover, has certainly been "the most wonderful time of the year" for one vendor - NetSuite. True, prior to that, Deltek had a decent initial public offering (IPO) , and possibly even more important, a stellar Q3 2007 quarterly report thereafter. However, on December 20, 2007 NetSuite Inc., a vendor of on-demand, integrated business management

get safari  and again, see Salesforce.com get all the press and analysts' attention and accolades for each SaaS move, and for marketing gimmicks such as its AppExchange on-line store of on-demand applications (so-called eBay of applications ), Apex programming language or Force.com development platform. In fact, NetSuite is a far cry from being a laggard when it comes to technology development, as can be seen in its current product release, NetSuite 11 , which is targeting mid-market enterprises within some Read More

JD Edwards Post-implementation Systems Assessment: How to Ensure You Get the Most Value from Your Implementation


Software implementation can be complex. Even when it seems all your business processes and systems are “go” after the implementation of an enterprise resource planning (ERP) solution, there might still be room for improvement. Find out how a post-implementation system assessment of technical and functional systems can improve data capture accuracy, increase user buy-in, and boost your return on investment (ROI).

get safari  How to Ensure You Get the Most Value from Your Implementation Software implementation can be complex. Even when it seems all your business processes and systems are “go” after the implementation of an enterprise resource planning (ERP) solution, there might still be room for improvement. Find out how a post-implementation system assessment of technical and functional systems can improve data capture accuracy, increase user buy-in, and boost your return on investment (ROI). Read More

How to Get the Most from Your Supply Chain: SCM Reaches the Mid-market


Today’s midsized distributors can benefit from their software systems in ways that were impossible a few years ago. By layering advanced, affordable supply chain management (SCM) and electronic data interchange (EDI) functionality on top of their existing enterprise resource planning (ERP) system, they can profit from improved productivity and lower labor costs. Find out how.

get safari  to Get the Most from Your Supply Chain: SCM Reaches the Mid-market How to Get the Most from Your Supply Chain: SCM Reaches the Mid-market If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Established in 1993, Technology Evaluation Centers, Inc. (TEC) is the first web-native technology research enterprise. TEC provides decision support systems (DSS). Decision makers can now leverage data vetted by our analysts to evaluate, compare, and Read More

Supply Chain in 2013


Everyone waits, as we go to press, to see how domestic political forces will impact the U.S. business climate right from the 2013 get-go. If ever “waiting with bated breath” was a relevant turn of phrase, it is probably now. While both the near-term U.S. fiscal policies and the ongoing debt crisis in Europe will strongly influence the outlook for 2013, the further removed we are from the depths

get safari  trade management (GTM) will get more focus by select industry sectors as global supply chains continue to get more complex. Visibility will be a new—or renewed—focus for many companies this year. Having a better view into an enterprise’s operations makes sense for every company. Having seen all achievable return from defensive, cost-cutting strategies, more companies will now turn their attention to the power of better visibility of the strategic levers within their enterprises. We expect to see Read More

Get in the Loop with Closed-Loop Diagnostics and Unlock the Door to Profitable Maintenance


US companies spend approximately $300 billion (USD) annually on asset maintenance and operations, with 80 percent going to fixing asset failures. This situation can now be drastically improved with the advent of enterprise asset management (EAM) solutions that incorporate closed-loop diagnostics. This best-of-breed maintenance functionality extends the boundaries of traditional software by providing specialized failure analysis features that are fully integrated with core business processes. This paper examines how EAM solutions can support closed-loop diagnostics to provide a number of significant benefits.

get safari  in the Loop with Closed-Loop Diagnostics and Unlock the Door to Profitable Maintenance US companies spend approximately $300 billion (USD) annually on asset maintenance and operations, with 80 percent going to fixing asset failures. This situation can now be drastically improved with the advent of enterprise asset management (EAM) solutions that incorporate closed-loop diagnostics. This best-of-breed maintenance functionality extends the boundaries of traditional software by providing specialized Read More

What Is ERP, Anyway?


We get asked this question a lot, so I thought I'd provide a brief overview. Enterprise resource planning (ERP) software unifies traditional management functions within a coherent, integrated system. These management functions may vary from product to product, but comprehensive ERP software applications encompass the following areas: • sales • marketing • human resources

get safari  Is ERP, Anyway? We get asked this question a lot, so I thought I'd provide a brief overview. Enterprise resource planning (ERP) software unifies traditional management functions within a coherent, integrated system. These management functions may vary from product to product, but comprehensive ERP software applications encompass the following areas: • sales • marketing • human resources • customer care • finance • manufacturing • supply chain management • IT management The integration of Read More

TEC 2012 Business Intelligence and Data Management Buyer's Guide


The advent of new computing models and innovative technologies is reshaping the business intelligence (BI) landscape. Read this buyer’s guide to get the latest on major changes in the BI and data management space and know the important factors to consider when looking for a BI solution. You’ll also get detailed product comparisons, a comprehensive vendor directory, customer success stories, and thought leadership commentary.

get safari  this buyer’s guide to get the latest on major changes in the BI and data management space and know the important factors to consider when looking for a BI solution. You’ll also get detailed product comparisons, a comprehensive vendor directory, customer success stories, and thought leadership commentary. Read More

Remedy Welcomes You To Your New Office. Now Get To Work!


At Remedy there is a 5 working day service level agreement for getting new employees up and running. If an employee accepts a job at least five days before the start date, the new office will be all ready with a computer, network access, passwords, orientation appointments and a map of the best route to the coffee room. This shoemaker is now sharing its employee transition management technology with everyone’s children.

get safari  Your New Office. Now Get To Work! Product Background Bob Keane, Remedy Corporation's Senior Product Manager for the Remedy SetUp@Work product started work only four days after he was hired. Although his own desktop machine hadn't been delivered yet, he was set up with a loaner, and all permissions and links were in place so that he could start to work. In addition, he could easily check the status of his PC, desk blotter, trash basket, and other yet-to-be-delivered items from a browser. Andrew Pritchard, Read More

Performance Management and ERP: What You Need to Know to Get the Most out of Your Investments


This paper details the challenges chief information officers (CIOs) face when seeking performance management (PM) capabilities from their enterprise resource planning (ERP) solutions. It details the advantages of implementing a PM system separate from the existing ERP solution in order to achieve greater results and improve efficiency and usability. The paper provides real-world examples and offers recommendations.

get safari  Need to Know to Get the Most out of Your Investments This paper details the challenges chief information officers (CIOs) face when seeking performance management (PM) capabilities from their enterprise resource planning (ERP) solutions. It details the advantages of implementing a PM system separate from the existing ERP solution in order to achieve greater results and improve efficiency and usability. The paper provides real-world examples and offers recommendations. Read More

Don’t Get Eaten by the Competition: Business Solutions for Non-durable Consumer Goods Companies


The effort needed to manage a non-durable consumer goods company is more strenuous than ever. Business issues such as expanding product portfolios, complex distribution channels, and compliance requirements can impede your ability to compete in the global supply chain. Does your current business application enhance your sales and marketing, and enable demand-driven supply chains? Learn what you need to compete—and win.

get safari  Get Eaten by the Competition: Business Solutions for Non-durable Consumer Goods Companies The effort needed to manage a non-durable consumer goods company is more strenuous than ever. Business issues such as expanding product portfolios, complex distribution channels, and compliance requirements can impede your ability to compete in the global supply chain. Does your current business application enhance your sales and marketing, and enable demand-driven supply chains? Learn what you need to Read More

Complete Guide to Sales Force Automation (SFA)


Complete Guide to Sales Force Automation Get the buyer's guide that gives you everything you need to know about sales force automation solutions.

get safari  Sales Force Automation (SFA) Get the buyer's guide that gives you everything you need to know about sales force automation (SFA) solutions. In one practical document, you'll get information on SFA basics; the features and options available to you; detailed product, cost, and vendor considerations; what to look for in an SFA vendor; the major pitfalls to avoid; and tips and advice from other SFA buyers. The right SFA solution can dramatically boost efficiency and increase your sales. Get the inside story Read More

Don’t Get Left behind: A Reality Check on Social Networking and Customer Relationships


Web 2.0 and social networking tools and trends are having a huge impact on business today. But to realize the benefits of social networking, you need to understand the roles and expectations of your customers, and how to use those tools to position your company appropriately. Get tips on how to empower your customer engagement with Web 2.0 and customer relationship management (CRM) 2.0 social networking tools.

get safari  Get Left behind: A Reality Check on Social Networking and Customer Relationships Web 2.0 and social networking tools and trends are having a huge impact on business today. But to realize the benefits of social networking, you need to understand the roles and expectations of your customers, and how to use those tools to position your company appropriately. Get tips on how to empower your customer engagement with Web 2.0 and customer relationship management (CRM) 2.0 social networking tools. Read More

Get Compiled Results on 1,000 Enterprise Software Purchases


To compare vendors' latest product releases side by side, just visit TEC vendor comparison reports, choose your application area, and then select ...

get safari  an Evaluation Center and get a free short list of vendor solutions that best fit your organization's needs at Free Vendor Shortlist . NB: TEC's lists of software functionalities/requirements and vendor comparisons are for your organization's internal use only, and may not be resold or distributed to others.   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More

Get a Grip: 5 Ways to Better Manage the Cloud


The causes of a cloud outage can differ—software updates, networking interruptions, a bolt of lightning. But one thing is for certain: a cloud computing outage can significantly impact revenue generation, business continuity, and customer satisfaction. That’s all the more reason for companies to stay on top of their cloud computing environment. This white paper offers five ways to better manage a cloud-based IT infrastructure.

get safari  a Grip: 5 Ways to Better Manage the Cloud The causes of a cloud outage can differ—software updates, networking interruptions, a bolt of lightning. But one thing is for certain: a cloud computing outage can significantly impact revenue generation, business continuity, and customer satisfaction. That’s all the more reason for companies to stay on top of their cloud computing environment. This white paper offers five ways to better manage a cloud-based IT infrastructure. Read More