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Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It
While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in

getting customers  channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » getting customers


Getting Back to Selling
Faced with longer sales cycles, declining sales productivity, and increasingly discerning customers, companies are being forced to streamline and automate how

getting customers  Force Management System (Wikipedia) Getting Sales Back to Selling Sales Effectiveness is also known as : Best-in-Class Performance , Enabling Best in Class Performance , Delivers Best-in-Class Density , Operational BI Key to Best-in-Class , Operational Performance , Best-in-Class Sales Performance , Five Key Performance Indicators , User Authentication Best-in-Class , Achieving Best-in-Class Performance , Best in Class Benchmarking , Define Best in Class , Enable Best-in-Class Performance , Sets Best-in-C Read More...
Getting Your Data, Processes & Procedures GFSI-Ready
Quality compliance required of food companies is changing, and tightening, in recent years. Many large customers are requiring that their suppliers certify to

getting customers  Your Data, Processes & Procedures GFSI-Ready Quality compliance required of food companies is changing, and tightening, in recent years. Many large customers are requiring that their suppliers certify to GFSI standards, and companies also face the daily barrage of internal quality procedures across production and warehousing areas, laboratories, carriers and third-party logistics providers. Know the quality management functionality that should be an integral part of your ERP system so you can meet Read More...
Getting Strangers to Take Your Candy
Angara uses millions of anonymous user profiles to help websites convert first time visitors to first-time customers.

getting customers  to Take Your Candy Getting Strangers to Take Your Candy D. Geller - May 5, 2000 Event Summary Angara is a two-year-old company that began life with a fast memory resident database product, and has applied it to develop an application for e-commerce marketers. Where other CRM vendors are putting their efforts on collecting information about how customers behave on a site, Angara is focused on helping B2C sites make targeted presentations to first-time visitors. Angara pays other websites for anonymous, per Read More...
Off-shoring: Are You Getting Your Money's Worth?
Are companies that offshore software development, call center operations, and remote implementations really saving money? Are customers and users realizing

getting customers  shoring: Are You Getting Your Money's Worth? Introduction Every day we hear about more and more companies moving functions off-shore to places like India, the Philippines, and China. Some of you may have had firsthand experiences. The justification is that it decreases headcount, reduces labor expenses, and provides better services. But these savings are far from automatic. Whether for software development, enterprise-wide software implementations, or call center operations, companies must approach Read More...
Fixed Asset Inventory: A Guide to Getting Started
Implementing a fixed asset inventory solution and performing proper accounting of assets can save time and money, reduce theft, improve planning and budgeting

getting customers  Inventory: A Guide to Getting Started Implementing a fixed asset inventory solution and performing proper accounting of assets can save time and money, reduce theft, improve planning and budgeting, eliminate “ghost assets,” and help an organization recover after a natural disaster. However, the importance of tracking and managing fixed assets such as land, buildings, transportation, and manufacturing equipment is often overlooked. This white paper discusses best practices for fixed asset inventory Read More...
Getting More from Your Spreadsheets with Business Objects
Spreadsheets are here to stay. You depend on them to analyze data, to perform rapid calculations, and to easily model and format information. But they can be

getting customers  More from Your Spreadsheets with Business Objects Spreadsheets are here to stay. You depend on them to analyze data, to perform rapid calculations, and to easily model and format information. But they can be costly to maintain, and can compromise data integrity and security. You need the ability to provide an accurate and secure snapshot of critical business information, with the ease-of-use and familiarity offered by spreadsheets. Read More...
Are You on the Right Track to Lean - or Getting Left behind?
Find out in the aberdeen white paper the impact of lean on consumer product manufacturers.

getting customers  to Lean - or Getting Left behind? While consumer goods manufacturers have been slow to go lean, the industry is finally catching up: 52 percent of consumer goods companies are committed to reducing manufacturing and supply chain costs and 48 percent are setting goals to implement continuous improvement programs . So where does your company stand when it comes to lean? Are you on the right track—or are you getting left behind? Find out in the Aberdeen white paper The Impact of Lean on Consumer Product Read More...
Getting Current on PeopleSoft: Upgrade vs. Reimplementation
One of the biggest decisions that must be made in the support and evolution of a purchased software application is whether to upgrade or reimplement. This one

getting customers  Current on PeopleSoft: Upgrade vs. Reimplementation One of the biggest decisions that must be made in the support and evolution of a purchased software application is whether to upgrade or reimplement. This one decision has far-ranging implications on the entire organization, and can drive the technology direction for years to come. The key is to understand the difference between an upgrade and a reimplementation. Read More...
Customers, Not Cars, Now Drive Auto Importer’s Strategy
This report reviews how one company made the strategic decision to replace the legacy systems built to support the old organizational structure with a new

getting customers  integrated it infrastructure,sap crm application,sap erp application,enterprise resource planning application,customer-centric infrastructure,customer relationship management application Read More...
Customers Are Ready For Mobile Commerce, But Are Retailers Ready?
Mobile device interfaces can enhance customer engagement by providing services such as pricing information and user review facilities. The upward trend in the

getting customers  retail,retail industry,retailers,mobility,mobile devices,smart phones,mobile commerce Read More...
Case Study: Customers Seeing ROI


getting customers  Study: Customers Seeing ROI Read More...
ROI Systems Defies The Odds Through Delighted Customers Part Two: Market Impact
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed the vendor to provide its customers with

getting customers  responsive and training is getting evermore effective. Implementation support and technical consulting services have a track record of delivering easy-going and reasonably quick implementations (typically within three to nine months, with a stellar case of one customer implementing 14 remote sites in six months). Knowing that solution functionality is only half of the equation, ROI Systems places an equally high emphasis on implementation. To that end, the company's KnowledgePathSM methodology offers an Read More...
Using Real-Time Insights, HSE24 Gets Closer to Customers


getting customers  Real-Time Insights, HSE24 Gets Closer to Customers Read More...

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