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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 giant ocr 1 w


Heads Roll at Consulting Giant in Wake of SEC Investigation
Recent findings by the SEC prompted global management consulting firm PricewaterhouseCoopers LLP to dismiss a number of its consultants, including five partners

giant ocr 1 w  Roll at Consulting Giant in Wake of SEC Investigation Heads Roll at Consulting Giant in Wake of SEC Investigation S. McVey - January 17th, 2000 Event Summary In a document filed on January 6, the Securities and Exchange Commission reported that global audit and consulting firm PricewaterhouseCoopers LLP violated auditor independence rules and engaged in improper professional conduct. Independence rules prohibit tax and audit firms from making direct investments in companies they audit. The findings

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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ERP and BI: When 1+1=3


Learn about the synergy of these two powerful business solutions in the provocative Aberdeen Report ERP and BI: When 1+1=3.

giant ocr 1 w  erp. Read More

AnyDoc Customer Success Story: Sykes-Health Plan Service Bureau Delivers Results With OCR


Sykes-Health Plan Service Bureau (SHPS) was growing and needed a solution that could boost its productivity and deliver results to its clients. Processing thousands of health- and benefit-related forms was a major component of its business, and as such, employees faced ever-increasing workloads. To ease the load, SHPS implemented AnyDoc’s optical character recognition (OCR) solution and drastically reduced labor costs.

giant ocr 1 w  Customer Success Story: Sykes-Health Plan Service Bureau Delivers Results With OCR Sykes-Health Plan Service Bureau (SHPS) was growing and needed a solution that could boost its productivity and deliver results to its clients. Processing thousands of health- and benefit-related forms was a major component of its business, and as such, employees faced ever-increasing workloads. To ease the load, SHPS implemented AnyDoc’s optical character recognition (OCR) solution and drastically reduced labor Read More

Dreamforce 2010: Of Cloud Proliferation - Part 1


Dreamforce, salesforce.com’s annual user conference, has over the past several years become a highly anticipated and entertaining end-of-the-year fixture for the enterprise applications market observers (surprisingly, Dreamforce 2011 will take place in late August, and let’s see how that new timing will feel). Namely, in these prolonged times of bad economic news and

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Giant Systems


Located in Jamestown, New York (US), Giant is a small software company that has been in business for over sixteen years. They provide accounting enterprise resource planning software for small to medium businesses (ERP for SMB), system software solutions, and recruiting software solutions.

giant ocr 1 w  Jamestown, New York (US), Giant is a small software company that has been in business for over sixteen years. They provide accounting enterprise resource planning software for small to medium businesses (ERP for SMB), system software solutions, and recruiting software solutions. Read More

Oracle OpenWorld 2013-60,000 Attendees Minus 1


A Technology Event Like No Other This year’s Oracle OpenWorld was truly an impressive event. The sheer scale of the event parallels that of Oracle itself. Mark Hurd, President of Oracle, stated that with 60,000 attendees, OpenWorld 2013 was the largest single technology event ever. OpenWorld is now so large that the City of San Francisco finally agreed to completely close off Howard Street

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Pricing Management in a Down Economy -- Part 1


Not long ago, I wrote about the pricing management and optimization software market, and in particular depth about two bullish vendors and fierce competitors in the business-to-business (B2B) manufacturing and distribution segments: Zilliant and Vendavo. Look for similar write-ups down the track on DemandTec, Symphony Metreo, and on the Servigistics pricing solution (whereby the last will focus

giant ocr 1 w  really suffer, since these giants sell fewer of the higher price-point items but will compensate with the higher volume of the lower price-point items in a downturn. If a food (or a specialty retail) company only has a premium brand (e.g., Ben & Jerry's ice cream or Starbucks ' coffee drinks), it will likely suffer, as seen in recently announced closures of 600 Starbucks stores in the United States --US  (luckily, none of them in my neighborhood). Conversely, if companies mainly have low price-point Read More

Dell Takes Over the #1 Spot in the U.S. PC Market


Dell Computer takes #1 position in US PC market share, passing Compaq.

giant ocr 1 w  hardware integration,hardware migration,hardware migration plan,hardware software,internal migration,migration,migration policy,migration routes,migration software,migration to new hardware,update hardware,dell Read More

The Lexicon of CRM - Part 1: From A to I


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

giant ocr 1 w  crm software,analytical crm,business process reengineering,b2b leads,hosted acd,hosted ivr,hosted contact center,outsource call center,sales leads management,sales force crm,callcenter software,leads generation,call centers,virtual call center,crm programs Read More

Innovation, Innovation, Innovation: Notes from DSCC 2010 (Day 1)


The Dassault Systèmes Customer Conference (DSCC) 2010 kicked off on November 9th, 2010 in Orlando, Florida. It is the second time that Dassault Systèmes has hosted the customer conference collectively for most of the company’s brands at a single event, with a geographic focus on the Americas (the European Customer Forum [ECF] 2010 is the European equivalence taking place in two weeks). When I

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Taming the SOA Beast - Part 1


Certainly, I admit to not being a programmer or a techie expert (not to use somewhat derogatory words like “geek” or “nerd”) per se. Still, my engineering background and years of experience as a functional consultant should suffice for understanding the advantages and possible perils of service oriented architecture (SOA). On one hand, SOA’s advantages of flexibility (agility), components

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Infinium Returns To Its Core Competencies To Succeed Part 1: Recent Announcements


2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring. After a thorough soul-searching exercise at the end of 2001, the company entered 2002 with product offerings that are going back to its roots, and with a determination to sustain success within three key target markets. The result is a renewed employees' and the market's enthusiasm for the company moving forward.

giant ocr 1 w  Infinium Software,Infinium Financial Management,Human Resources,hr solutions,infinium payroll solutions,Materials Management,Financial Management,supply management solutions,comprehensive HR/Payroll solution,HR product,Infinium Human Resources,Infinium's enterprise business solutions,Infinium Process Manufacturing ERP solution,Infinium CRM,Infinium Advanced Planning Read More

We Shall Be Giant


Oracle and Citigroup bank on integrating B2B exchange and financial services. Will Bailey Building and Loan Association get into the act?

giant ocr 1 w  Shall Be Giant We Shall Be Giant D. Geller - November 27, 2000 Event Summary Oracle Corp. (NASDAQ: ORCL) has followed the lead of Ariba and Commerce One in tying its B2B future to a large financial institution. Citigroup (NYSE: C) has agreed to use Oracle's technology for its internal procurement and to market Oracle's exchange services worldwide through a co-branded web site. Citibank has the potential to bring the message about the partnership to 100 million customers. The message will surely paint a Read More

Taking Stock of Infor’s HCM “Inventory Items” - Part 1


What TEC’s recent in-depth article Waking Up to a “New Day” at Infor hinted, my attendance of Inforum 2012 in late April confirmed. Namely, Infor started out as a traditional acquirer and market consolidator, but that is old news now. The re-energized vendor has recently moved on to a new chapter of innovation and industry

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UCN inContact Selected as the First Hosted System to Support a Statewide 2-1-1 Intelligent Call Handling Platform


Washington Information Network 2-1-1 (WIN 211), was the non-profit organization tasked with implementing an integrated call center solution in the State of Washington (US). WIN 211’s challenge was to define system requirements, and select a vendor that could interconnect eight call centers into a single, cohesive information service system. For a solution, it turned to UCN inContact.

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