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Software Functionality Revealed in Detail
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 global 360 versus dynamics crm


Assessing FinancialForce.com’s Early Years
FinancialForce.com, the offspring of an established best-of-breed provider of accounting and project-based applications and a cloud computing pioneer, aims to

global 360 versus dynamics crm  Financials , a renowned global financial management system) on top of Force.com , the famed cloud computing platform by salesforce.com. FinancialForce.com’s applications include accounting, billing, and professional services automation (PSA), with the goal to help companies align finance, sales, and service in a way that enables profitable growth. Social Accounting The Salesforce CRM (a.k.a. Sales Cloud ) offering is about growing the top line, while FinancialForce.com focuses on the bottom line. By

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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A Semi-open Source Vendor Discusses Market Trends


A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source infrastructure.

global 360 versus dynamics crm  base, brand recognition, and global presence, xTuple ERP—a relatively young product—has a number of functional gaps when compared to its much older ERP peers. For one, MPS functionality, which has been a matter of course for decades within ERP systems for manufacturing, was added only two years ago. The same is true for the CRM capabilities, which are still thin on the sales force automation (SFA) and marketing automation fronts. The vendor openly admits a poor fit for most engineer-to-order (ETO; Read More

Software as a Service for Customer Relationship Management and Sales


Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and collaborative planning.

global 360 versus dynamics crm  service. For example, SSA Global is currently focusing on how to enable its transport management, global trade management (GTM), and human capital management (HCM) capabilities with SaaS. Vendors will also have to build these services or acquire specialist companies that can meet this need. Finally, vendors will have to build customer loyalty and reduce customer turnover, because the services market does not offer the type of platform lock-in that these vendors can now indulge in. With SaaS, customers Read More

Five Ways to Positively Impact Customer Retention and Business Operations


Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value-added and customer- centric performance allows manufacturers to stay close to the pulse of market changes and dynamics. Learn how performance tools such as dashboards and reporting can help your company monitor performance and enable better and faster decision making.

global 360 versus dynamics crm  of energy and materials, global competition, and the introduction of new regulatory mandates. But they all directly impact the cost of goods sold, influence the final price, and continually put financial performance in jeopardy. How a company responds to these factors can also impact long-term customer satisfaction and retention. There is no question that the escalating cost of fuel and energy, as an example, will continue to drive up costs at every level of the supply chain. Global competition will also Read More

Oncontact CRM


Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits.  

global 360 versus dynamics crm  oncontact v,oncontact crm,oncontact software,crm v,oncv Read More

Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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The Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part Four: What SSA Global Gets


The acquired company, although constantly morphing from Marcam to IPS back to Marcam, has a good track record and a heritage of selling solutions to manage divisional or autonomous plant sites within selected process industries.

global 360 versus dynamics crm  Marcam Stops at SSA Global Part Four: What SSA Global Gets What Does SSA Global Get? SSA Global announced it has acquired Marcam , a provider of specialized, operational-level enterprise resource planning (ERP) solutions for process manufacturers, from Invensys plc , the global automation and controls group with headquarters in the UK, and from which SSA Global also bought Baan about a year ago. Before we delve deeper into the merger's strengths and weaknesses, let us revisit what SSA Global hereby Read More

CRM: Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction


An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to assess results and declare success.

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Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

global 360 versus dynamics crm  Compare CRM, CRM systems, CRM customer relationship management, CRM software, CRM comparison, top CRM, CRM software evaluation, CRM vendors, CRM list Read More

NetSuite CRM+


NetSuite is a cloud customer relationship management (CRM) solution that delivers a real-time 360-degree view of your customer experience, from lead and opportunity through to sales order management, upsell, renewals, and service.   In addition to advanced sales force automation (SFA), customer support, and marketing automation, NetSuite CRM+ delivers capabilities well beyond those offered by traditional CRM systems, including quotes, order management, commissions, sales forecasting, and more, all in one comprehensive cloud CRM solution.  

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CRM for Manufacturing vs. Regular CRM


A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and production departments within a manufacturing company, mentioned some customer relationship management (CRM) vendors that seem to have adapted their products for the manufacturing industry, and I also promised I would get back to you with

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Choosing the Right ERP Solution to Support a Global Business


You may run a global business, but your enterprise resource planning (ERP) system has to adapt to local laws, languages, currencies, and regulatory standards wherever you operate.

global 360 versus dynamics crm  Solution to Support a Global Business You may run a global business, but your enterprise resource planning (ERP) system has to adapt to local laws, languages, currencies, and regulatory standards wherever you operate. Choosing the Right ERP Solution to Support a Global Business outlines three strategies for meeting local requirements without losing enterprise-wide visibility. You'll discover whether it's better to implement a different ERP solution for each business unit consolidate your entire business Read More

Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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Compiere ERP & CRM


Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and medium enterprises (SMEs) in distribution and service on a global basis and covers all areas from customer management and supply chain to accounting. Compiere Open Source ERP & CRM especially supports service and distribution (retail and wholesale) industries with an integrated web store, covering material management, purchasing sales, accounting, and customer relations management.

global 360 versus dynamics crm  and service on a global basis and covers all areas from customer management and supply chain to accounting. Compiere Open Source ERP & CRM especially supports service and distribution (retail and wholesale) industries with an integrated web store, covering material management, purchasing sales, accounting, and customer relations management. Read More

Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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