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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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A Short Guide to Wikis
What’s all this hype about wikis anyway? According to Gartner’s Hype Cycle, wikis are descending from the crest of a hype wave and coasting into areas where

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI) and Data Management

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Just How Smart Is Your Scheduler?


Intelligent scheduling optimizes your resources. Intelligent scheduling software uses predictive analytics to establish both predictable and “unpredictable” events so as to yield a realistic schedule that can be continuously optimized. Intelligent scheduling is perhaps the most critical functionality that has been missing from the feature set for field service activities and processes in other

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Comidor


Comidor is a Business Cloud Application Suite which offers Collaboration, Project Management and CRM-Finance functionalities. These functionalities are provided by three distinct, yet interconnected, modules. The Collaboration module offers: - Personal, Contact and Account Management - Communication Tools (Embedded Email, Messages, Chat, Video) - Calendar, Events, Tasks and Wikis - Personnel and Organization Chart - Document Management - Social Networking - Activity Steaming The Project Management module offers: - Planning (with Gantt Chart) - Requirements, Deliverables and Milestones - Scheduling and Task Assignment - Resources and Costing - “Project Echo” model (3-level workflow) - Dynamic Reporting, Graphs and KPIs - External users (third-party) The CRM-FI module offers: - Leads, Opportunities, Customers, Accounts Management - Product Catalog - Campaign Management - Expense, Income and Budget Analysis - Customized Graphs and Reports Comidor can be implemented on Cloud (public, private or hybrid) or on client’s premises.

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Recession? Steal Market Share by Increasing Customer Service!


During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

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Case Study: Fetco Home Decor


Fetco Home Decor, designer and wholesaler of fashion frames and other décor products, was relying on Excel spreadsheets to perform its forecasting process. The lack of accuracy and accessibility resulted in ineffective forecasting—and higher-than-necessary inventory levels. After a quick implementation of a planning and forecasting solution, Fetco reduced inventory by 25 percent without affecting customer service levels.

gmailnew account  customer services,customer services levels,customer sales service,customer service account,customer service articles,customer service business,customer service center,customer service communication Read More

Evolution of Social Networks into Virtual Organizations


Modern online social networks are successful and popular, and have been since the mid-1990s. The question now before us is this: what is this phenomenon and where do we go from here? Find out how online social networking and the many related user trends can impact businesses, governments, and other organizations—including virtual organizations—with a detailed account of the types of social network users.

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Understanding the PCI Data Security Standard


The payment card industry data security standard (PCI DSS) defines a comprehensive set of requirements to enhance and enforce payment account data security in a proactive rather than passive way. These include security management, policies, procedures, network architectures, software design, and other protective measures. Get a better understanding of the PCC DSS and learn the costs and benefits of compliance.

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Customer Relationship Management and the Next Generation Network


Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would have the greatest impact on our ability to add value to the people we do business with.

gmailnew account  network convergence,next generation network,CRM,customer relationship management,network divergence,IMS,IP multimedia subsystem,SIP,Session Initiation Protocol,mobile CRM,wireless communications Read More

Financial Planning, Budgeting, and Forecasting: Managing in Uncertain Economic Times


New economic conditions are driving companies to become increasingly cautious about the near future. But focusing on improving flexibility to dynamically account for change shifts focus away from budget accuracy—putting you at risk of falling short of shareholder expectations. To achieve best-in-class status, you must plan, budget, and forecast more efficiently for improved agility, accuracy, and corporate performance.

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CyberPeepers from Korean Sites Peek at U.S. Networks


Numerous United States Internet sites are being bombarded by cyberpeepers from Korea. Whether or not these network scans constitute an attack depends upon whom you ask, and how far into your infrastructure they get.

gmailnew account  network firewall software,firewall appliance,security monitoring,security audit software,network security devices,free firewalls,sonic firewall,computer security audit,it security auditing,network firewalls,security audits,application security testing,event security,network security audit,firewall software Read More

New Life for Dead Storage Technologies: Consumer-driven Optical Storage in the Data Center


While optical technology has become the default removable storage medium on the desktop (CD and DVD), in enterprise storage the evidence of failure is unmistakable. After fifteen years, optical technologies in the enterprise storage market account for only a fraction of 1 percent of enterprise storage hardware spending. There is a dramatically different future, however, for some optical storage subsystems.

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Scaling SAN Connectivity on VMware


VMware and blade servers have taken the IT world by storm. Virtual server use has grown over 50 percent, and blade servers account for 12.5 percent of all new servers. Can you incorporate them into your existing frameworks? Yes. Routers can scale server numbers with virtual interfaces, and with fibre channel storage area network (SAN) connectivity, you can reduce testing and development costs in VMware environments.

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Broadband: A Modern Means of Internet Access


Broadband Internet subscribers have a choice between DSL or cable systems. Providers of each system must meet the particular billing challenges raised when offering such services. Each system has areas of potential revenue loss, and billing system strategies must take these into account in order to reduce the risks.

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Delta 21


The Delta21 system has nineteen modules, which include customer control, security, checking account, savings account, long term savings, cashier and teller control, credit management, loan control and management, banking account, general ledger, cost accounting, asset control, manager information system, credit card management, debit card management, project management, automatic teller machine interface, inventory and procurement, sales control, and tax management.

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Arabesque Group


Who is Arabesque?Arabesque was founded in 1993 as the first Microsoft Large Account Reseller dedicated to the local Kuwait market. Since then, it has diversified to become one of the leading solutions companies in the country, specializing in the area of volume software licensing and ePayment solutions. The company has continued to develop and strengthen its relationship with Microsoft as a core business area and in recognition of its achievements received Microsoft's “Best Infrastructure Award” for 1998 for the Middle East region and “Excellence in Customer Satisfaction” Award for year 2000. Corporate VisionThe Arabesque vision is to create business value from technology solutions. A solution is defined as packaging products and services together in such a way as to provide a technological response to a business issue whilst meeting the customer’s perception of value. Therefore, Arabesque is not a distributor or reseller of off-the-shelf hardware or software products. The company actively seeks to establish long-term, committed partnerships with blue chip international vendors in order to provide a broad based portfolio of best-of-class products and services from which to deliver to our customers the benefits of investing in technology. Corporate PhilosophyThe Arabesque business philosophy is to advise customers and to provide them with what they need and not what we can in order to close the sale. Hence our focus on the concept of ‘business value’ or ‘business benefits’ and therefore customer satisfaction. It is this philosophy which keeps our customers coming back time and time again. A key factor in business today is uncertainty. With increasing levels of complexity and widespread ambiguity, customer relationships are like the lighthouse to our ship. Relationships reduce uncertainty by providing a safety net when things are very unclear. If companies listen to their customers, build and maintain strong relationships, they have the opportunity to turn uncertainty into success and create the space for mutual gain! Corporate MissionArabesque’s mission is to help our customers to translate the convergence of the latest technologies into practical business solutions, thereby ensuring maximum return on their investment. In the conduct of its daily business, Arabesque adheres to the following values: Arabesque staff are the company’s partners in success and, as such, are its greatest asset.Arabesque continually strives to foster a motivating working environment, which promotes and stimulates iniative and creativity.Arabesque adapts and evolves our professionalism in line with dynamic market changes in order to serve our customers to the best of our ability.Arabesque conducts business ethically, honestly and with integrity, taking pride in everything we do. Arabesque adopts quality as the guiding principle for everything we do.

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