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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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BigMachines: Getting Bigger and Better - Part II
Part I of this blog post series talked about my encounter with BigMachines, a provider of slick software-as-a-service (SaaS) configure, price, and quote (CPQ

go cart engine  Similar subjective discussion can go on about these vendors’ approval processes’ flexibility or who has the snazziest  document management system  and proposal generating capabilities. Therefore, the 2009 roadmap focus at BigMachines was an improved  user experience (UX) design , easier and faster administration, and the delivery of some new modules. While on-demand software companies keep releasing new products continually, the BigMachines 9 release was a major one, with some brand new modules

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Firewall RFI/RFP Template

Firewall Type, Decision Engine, Scalability, Network Interfaces, Operating Systems, Routing and Network Protocols, SNMP, NAT, Policy Features, Proxies, Authentication, Logging, Content Filtering, VPN and Encryption, Attack Resiliency, Certification, and more 

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Data, Data Everywhere: A Special Report on Managing Information


The quantity of information in the world is soaring. Merely keeping up with, and storing new information is difficult enough. Analyzing it, to spot patterns and extract useful information, is harder still. Even so, this data deluge has great potential for good—as long as consumers, companies, and governments make the right choices about when to restrict the flow of data, and when to encourage it. Find out more.

go cart engine  full of social-security data go missing, laptops loaded with tax records are left in taxis, credit-card numbers are stolen from online retailers. The result is privacy breaches, identity theft and fraud. Privacy infringements are also possible even without such foul play: witness the periodic fusses when Facebook or Google unexpectedly change the privacy settings on their online social networks, causing members to reveal personal information unwittingly. A more sinister threat comes from Big Read More

A Semi-open Source Vendor Discusses Market Trends


A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source infrastructure.

go cart engine  a month does not go by where xTuple does not face competition from some obscure product it has never heard of before. On the other hand, the free PostBooks product, which is quite light on the manufacturing side, will compete directly with open source brethren like Compiere , OpenBravo , ERP5 , Open for Business (OFbiz) , and with likes of QuickBooks and Sage Peachtree . Of the above products, the vendor touts xTuple ERP as the best combination of low cost and solid functionality and product Read More

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

go cart engine  processes 3. RFP Evaluation Go / No-Go Criteria (optional) Functionality Requirements Matrix & Response Scale Operational Analysis Maintenance & Support Vendor Financial Analysis Implementation Approach References 4. Pricing / Cost Proposal 5. Procurement & Legal Provisions No Obligation No Financial Reimbursement Rights of Vendors Appendix 1: Receipt Acknowledgement Form Appendix 2: RFP Checklist & Transmittal Appendix IV: CRM Guru Tell-Tale   Have CRM Vendors Ever Heard of Customer-Centricity? (What I Read More

Customer Focused Self-service: Building the Balanced Business Case


Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many organizations, just the cost savings make the investment in self-service worthwhile. But the self-service business case isn’t built on cost savings alone. There’s a bigger, more customer-focused picture to consider, where the customer experience plays the key role.

go cart engine  revamp the brochures that go into product packaging in order to answer the most frequent support questions before a customer decides to call service. Improving outbound marketing is a more obvious but still underleveraged area in which customer insight from selfservice can be used. Leading companies use the clues from a customer’s self-service inquiries to make highly relevant and perfectly timed offers. For example, a customer’s question about a product’s warranty might trigger a targeted message Read More

TEC Industry Watch: Enterprise Software News for the Week of August 20, 2012


SOFTWARE SELECTIONS and GO-LIVESAgricultural equipment manufacturer selects Abas ERPIndustry tags: manufacturing “Canadian company Cadman Power Equipment Ltd., a manufacturer of special agricultural machinery and irrigation equipment has conducted an ERP selection project, and ERP from abas Business Software emerges the winner of this competition. The company was looking for a system as a single

go cart engine  BI Analyst European telecom GO modernizes systems with ActiveVOS BPMS Industry tags: telecommunications “ GO selected Active Endpoints’ ActiveVOS business process management system (BPMS) because it fit well within its long-term IT strategy and roadmap, which is essentially a service-oriented architecture (SOA). The utility provider needed a process automation platform that was standards-based, with strong support for business process execution language (BPEL) and business process modeling notation Read More

BI on the Go: About Functionality and Level of Satisfaction


We thought it would be useful to take another look at what was revealed in our recent survey on mobile BI regarding what’s important for mobile BI users, and of course, how satisfied they are with the mobile BI solutions they work with. Here we discuss functionality and level of satisfaction, and how they affect mobile BI practices and decision making.

go cart engine  Where Will Mobile BI Go From Here? In this final part of our mobile BI mini-series (in the first part we explored who is using mobile BI offerings and which vendors they are selecting) we have found that despite being an important change agent in the business intelligence space, the mobile BI arena still has a lot of potential and a lot of ground to break. As organizations on one side (and mobile BI products on the other) mature and grow, the adoption and evolution of mobile BI applications will enable Read More

Secure Your Search Engine


Webservers running the search engines are vulnerable to a serious security compromises. Without careful implementation, user passwords and logins can be stolen, and the entire server could be brought to its knees by hackers.

go cart engine  cheap ssl,buy ssl,cheap ssl certs,secure certificate,cheap ssl certificate,cheapest ssl certificate,ssl cert,ssl certificates,cheap ssl certificates,purchase ssl certificate,buy ssl certificates,buy ssl certificate,ssl certificate providers,cheap ssl cert,free ssl certificates Read More

Home Depot Moves All Of Its Bricks And Mortar On The Web


Home Depot selects Allaire's JRun Java Servlet and Java Server Pages Engine to deliver content and information to shoppers.

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Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?


When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the two approaches and offers some advice.

go cart engine  to choose. Should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? Every vendor, of course, has their own opinion. And, of course, we have ours. The Integrated Solution  You'll read plenty, as you scan around the web, from both independent analysts as well as the large integrated-CRM software vendors, that Read More

ION Middleware-Infor’s Fastest Growth Engine


Infor, a provider of business application software serving more than 70,000 customers in over 190 countries, recently announced strong momentum for Infor ION technology. More than 900 organizations in 59 countries have reportedly purchased ION, making it the top-selling and fastest-growing product in Infor’s portfolio of industry-specialized software products. Hailed as a lightweight middleware

go cart engine  product releases. The main goal was to shore up the install base, not to be a middleware vendor per se. Given that Infor customers are paying for ION licenses, they may see additional value, whereas Infor gets a new license revenue stream. I look forward to the Inforum 2013 user conference next month, where I will have the chance to more deeply explore ION’s value prop and pricing details. Stay tuned! Read More

Eedo Knowledgeware Helps Lufthansa Go the Extra Miles & More


Lufthansa, one of the world’s leading airlines, wanted to improve the way it trained its Miles & More loyalty program customer service staff. Traditionally, training was a five-day, classroom-based workshop, but the company now wanted more flexibility in its training approach. By moving to a blended learning content management system (LCMS), Lufthansa experienced a 65 percent savings on course development costs.

go cart engine  Knowledgeware Helps Lufthansa Go the Extra Miles & More Lufthansa, one of the world’s leading airlines, wanted to improve the way it trained its Miles & More loyalty program customer service staff. Traditionally, training was a five-day, classroom-based workshop, but the company now wanted more flexibility in its training approach. By moving to a blended learning content management system (LCMS), Lufthansa experienced a 65 percent savings on course development costs. Read More

B&G Machine Selects abas ERP


B&G Machine, a provider of diesel engine rebuilding and industrial component machining, and a sister company of HE Parts, has selected abas USA as its enterprise resource planning (ERP) provider.

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Dassault Systèmes Introduces “Licensed to Cure”


While the tagline didn't really tickle my fancy, it's evidence that Dassault Systèmes’ novel go-to-market approach is apparently by industry. Within each industry, there are multiple “experiences”—software packages that address specific business needs, if you will. The "Licensed to Cure" solution looks like a core product lifecycle management (PLM) functionality package for medical

go cart engine  that Dassault Systèmes’ novel go-to-market approach is apparently by industry. Within each industry, there are multiple “experiences”—software packages that address specific business needs, if you will.  The Licensed to Cure solution looks like a core product lifecycle management (PLM) functionality package for medical device manufacturers (similar to the recent “Perfect Shelf” experience for retail and consumer goods manufacturing). In plain English, the Licensed to Cure offering enables Read More

Assessing the Drivers of Sales Performance


Outmoded measures are being used to develop marketing strategies and allocate resources. Existing go to market models often fail to consider the customer's total experience, and provides little information for planning. The solution is to reorient performance metrics to become value-driven.

go cart engine  make it happen. The Go To Market Process Although sales activities require a certain amount of individualism and entrepreneurial spirit, sales is a team sport. The most successful sales people recognize that their success depends on their ability to make things happen within the prospect's organization, as well as their own. Yet, sometimes, making things happen within one's own organization is more difficult than that of the client's organization. It is not difficult to understand how this happens. As Read More