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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Provia Proves Its Way To Success
While not necessarily blossoming like some bigger and more visible SCE peers, Provia certainly still has its 'proven way' to differentiate its value proposition

go to meeting templates  industries, including consumer packaged goods (CPG), third party logistics (3PL), wholesale/industrial distribution, high-tech/electronics, and retail. In addition, a number of Provia's clients added new products from the Provia suite to their logistics strategy, reflecting Provia's continued success in both attracting new customers and marketing into its client base with new solutions. Provia credits a part of its success to the fact that Warehouse Management System (WMS) software (particularly the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Improving Sales Pipeline Performance through Enhanced Visibility: Leveraging Analytics to Focus on the Right Opportunities


The consequences of fleeting customer attention—as companies with complex sales cycles know only too well—include lengthening sales cycles, stalled opportunities, and quarters that bring unpleasant surprises. The easy answer is to spend more time with your customers. But a better answer is having more comprehensive visibility into the sales pipeline and a complete understanding of the end-to-end sales process. Learn more.

go to meeting templates  depends on metrics that go deeper than simply high-level revenue targets. Examples of such metrics include sales targets, the number of leads in the pipeline, the percentage of reps who are meeting quotas, and pipeline velocity. (Pipeline velocity refers to the rate at which opportunities move through the sales process, from leads to booked revenue.) This information should be provided to management as well as to individual sales reps as appropriate, thus facilitating aligned actions. Armed with this Read More

A guide to the benefits, technology and implementation essentials of CRM & SFA solutions


Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed contact information for every buyer and automating what had been manual tasks, sales force automation (SFA) and customer relationship management (CRM) have begun to positively impact sales efforts.

go to meeting templates  they've had difficulty. To go a step further in attempting to clone the behavior of top performers, map selling skills and techniques to achieving defined milestones and strive to help your sales people more consistently position their offerings. Consistent Positioning of Offerings Even with standard milestones and a common skill set, process will not be possible unless your sales staff is supported with consistent messaging to position their offerings when calling at executive levels. Traditional sales Read More

Best Software To Hold Competition At Bay Part Three: Market Impact


As the small-to-medium enterprises (SME) market battle rages, Best Software seems to be taking appropriate steps to establish itself as a more visible/audible force to be reckoned with. It does not intend to remain a tacit mid-market powerhouse any longer.

go to meeting templates  list of neat features goes on to challenge any other equivalent product's capabilities. Going up-range and extending the organizational reach, SalesLogix 6.0 seems to be positioned well to fend off the upcoming newcomer Microsoft CRM product by offering seemingly more mature and broader functionality, both on the user side and the administrative side, with a built-in workbench running on Microsoft's VB Scripting. The new release appears to further address one of the biggest challenges for Read More

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

go to meeting templates  what I had to go through in the hope that, if you're a buyer, you might avoid some of the usual grief involved in a CRM purchase or if you're a vendor, you might be inspired to change the way your company does business. Step 1 - Try to speak with a sales representative With research dispensed with, the first step in the CRM shopping process is speaking to someone at a CRM organization about the product. Don’t expect to do so immediately, or you will be sorely disappointed. Once you have inquired about Read More

Everything You Ever Wanted to Know About LMS But Were Afraid to Ask-Well Maybe Not Everything!


Today, if a company wants to retain its employees, it must take great strides to make their jobs more rewarding. To give their employees the learning experience they’re looking for, many organizations are now implementing learning management systems (LMSes).

go to meeting templates  nurture their employee's career goals by creating what I like to call, a recipe for success —a recipe that not only benefits the employee, but the company too. This recipe should include a well-rounded talent management strategy, a pinch of competency objectives, and a heaping spoonful of learning management. Learning management coupled with thoroughly planned learning processes have become important factors in generating competitive advantages. In fact, studies have shown that corporate learning is Read More

The Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value


Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering that value. The idea to delivery (I2D) framework posits that multiple companies now compete as a business network rather than as individual enterprises, each relying on the others to achieve collective success. This paper includes an action plan with the evolutionary steps companies can take to move toward this approach.

go to meeting templates  Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering that value. The idea to delivery (I2D) framework posits that multiple companies now compete as a business network rather than as individual enterprises, each relying on the others to achieve collective success. This paper includes an action plan with the evolutionary steps companies can take to move Read More

Pay, Performance, and Productivity: How to Use Compensation to Motivate and Make a Difference


Compensation has consistently remained one of the top five job-satisfaction factors considered most important to employees. A well-designed compensation strategy that connects rewards and performance can benefit both employers and employees. This white paper discusses some of the key factors.

go to meeting templates  Performance, and Productivity: How to Use Compensation to Motivate and Make a Difference Compensation has consistently remained one of the top five job-satisfaction factors considered most important to employees. A well-designed compensation strategy that connects rewards and performance can benefit both employers and employees. This white paper discusses some of the key factors. Read More

6 Reasons to Switch to Cloud-based Expense Management


Many businesses have begun to realize the extent of the benefits offered to them by automated expense management. These programs—which allow expense information to be stored digitally and expense reports to be generated automatically—are about to become standard across all sectors of industry. Here are six ways cloud-based expense management can benefit companies.

go to meeting templates  Reasons to Switch to Cloud-based Expense Management Many businesses have begun to realize the extent of the benefits offered to them by automated expense management. These programs—which allow expense information to be stored digitally and expense reports to be generated automatically—are about to become standard across all sectors of industry. Here are six ways cloud-based expense management can benefit companies. Read More

Ariba to Leave Integration to Specialists


E-purchasing vendor Ariba chooses Tibco Software to integrate back-end programs.

go to meeting templates  do some strong price negotiating with Ariba. Read More

SAP Invited to White House to Showcase Consumer Innovation in Advancing Public Safety


The White House invited SAP to demonstrate the capabilities of Recall Plus, a product designed to "catch a recall on kids' products or food with undeclared allergens." Recently, Washington officials encouraged the development of technological products that help enhance public safety. Recall Plus makes public safety information available to the public in a timely fashion, ensuring that consumers

go to meeting templates  Invited to White House to Showcase Consumer Innovation in Advancing Public Safety The White House invited  SAP to demonstrate  the capabilities of Recall Plus, a product designed to catch a recall on kids' products or food with undeclared allergens . Recently, Washington officials encouraged the development of technological products that help enhance public safety. Recall Plus makes public safety information available to the public in a timely fashion, ensuring that consumers are advised about Read More

Microsoft to Add "Encore" Functionality to MBS Great Plains 8.0 Part One: Event Summary


By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor (ISV) partner Encore Business Solutions, Microsoft Business Solutions (MBS) may find a way to counteract its archrival Best Software's superiority in the target market.

go to meeting templates  let its ISV partners go further with it as they will be building on top of a more robust foundation, while they will have greater opportunities to really focus on their specific areas of expertise and develop applications that address the challenges of organizations in the public sector. Encore's code acquisition might be reflective of MBS's two-fold vision for business applications: 1) develop applications for small and midsized companies with an emphasis on ERP and CRM solutions; and 2) extend the Read More

TechSoup Global to Bring NetSuite Cloud Software to Nonprofits


NetSuite partners with TechSoup Global to bring NetSuite’s suite of cloud business management applications to non-governmental organizations (NGOs) worldwide.

go to meeting templates  enhance the services of non-governmental organizations (NGOs). NetSuite is the first cloud-based financial solution to be available through TechSoup Global’s product philanthropy platform.   TechSoup plans to bring NetSuite’s suite of cloud business management applications—including ERP, CRM, ecommerce, PSA, TribeHR for social HCM, and the LightCMS ECM platform—to nonprofits worldwide. The partnership currently gives qualified nonprofits access to a donation of NetSuite’s cloud-based Read More

How to Respond Faster to Customer Feedback


What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system.

go to meeting templates  to Respond Faster to Customer Feedback What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system. Read More

Ariba Network to Move to SAP HANA


In keeping with its strategy to move everything to the cloud—and to the in-memory SAP HANA platform—SAP recently announced plans to move the Ariba Network to HANA by the end of 2014.

go to meeting templates  that advance their business goals.   With the Ariba Network on SAP HANA, one now has the co-location of transactional information, communication that supports those transactions, and the ability to quickly analyze and make decisions based upon that, all within one central location. The new capabilities, which can be added on an “opt-in” basis, will be previewed at the upcoming SAPPHIRENOW 2014 conference in June. (To hear Ariba’s Chris Haydon discuss the company’s 2014 product road map, check Read More