This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all phases of talent management to onboard, review, develop, motivate, and retain employees. It also shows the valuable contribution competencies can make in managing change and defusing turf battles that arise during downsizings, consolidations, and business reengineering.
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the competitive and strategic goals of the business. The Plateau Talent Management Suite, for example, includes a built-in library of 45 general competencies plus 1,000 behavioral indicators. These cover general attributes and capabilities plus soft skills (such as oral communications) that apply to every position. To create competency profiles for jobs or abilities that are unique to the organization, the talent management team can combine these ready-to-use definitions with competencies defined in