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SAP Releases Value Maps for Easier SAP Enterprise Support Navigation
SAP has announced SAP Enterprise Support value maps. The value maps are delivered via the SAP Enterprise Support Academy program, a dedicated portal with

goal video  Enterprise Support offerings. The goal of the value maps is to provide customers with the exact information needed and empower them to make educated decisions for further efforts or investments necessary. The value maps are structured by customer pain points, grouping services out of the SAP Enterprise Support offering and bringing them into an order to make it easy for the customer to follow this path. To make it even more convenient for customers, the value maps are also connected to exclusive communiti Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » goal video


KANA Connect 2014—Morphing into Verint’s Engagement Vision: Part One
TEC senior analyst P.J. Jakovljevic attended the KANA Connect conference, and reports on the company's recent acquisition by Verint, with an in-depth look at

goal video  analytics solutions, with the goal of better understanding employee behavior in order to identify and recapture idle and non-productive time.   As part of a customer service delivery process that starts in the front office with agents and customer service representatives (CSRs), the back office too has a direct impact on the customer experience. According to the CapGemini Consulting 2013 report Backing up the Digital Front: Digitizing the Banking Back Office , 60 percent of customer dissatisfaction origi Read More
Five Must Have Features for Business VoIP
A growing number of businesses are now grappling with the decision to implement new telephone systems based on voice over IP (VoIP) technology. However, while

goal video  However, while the primary goal is generally saving money, there are a wide variety of features and functions that must also be considered. This report provides a quick guide to the top five most common services that you should expect from a VoIP-based business phone system. Read More
Trends in Customer Experience at TIBCO TUCON 2012
I have attended several enterprise software events in recent months that discussed trends and changes in IT, with big data, mobile computing, social

goal video  of patterns) The biggest goal of big data is to find hidden patterns and answers in existing data via an easy user experience. In some ways, big data is not necessarily a new phenomenon, since there has been a vast amount of data within enterprises for many years. What has changed, though, is that we now have the appropriate tools to deal with it, both in place (static data) and in motion (fast-changing data), and to find the patterns hiding within it through cleansing and transformation. There is a Read More
Emerging SAP Retail Solution: SAP Ganges, Powered by HANA
Many people may not know that 40 percent of the word's retailers are located in India—about 9.8 million retailers, many of them small one-person businesses

goal video  it globally, with the goal of then connecting to the Ariba Network.   A lot of retailers in remote markets prefer to do business in cash (to avoid administration and taxation), and their suppliers might be relatives with vans. Since it is not always easy to fire unreliable relatives or even force them adhere to a schedule, it will be interesting to see whether SAP Ganges can inspire productivity or compliance.   In any case, with this retail network it is now in theory possible to maximize the business Read More
Soured on Expiration: The Value Proposition and Strategy for an Agile Enterprise Systems Vendor
Post-implementation agility should be the goal of most companies in their enterprise resource planning (ERP) selection. However, it is not so easy to dispel a

goal video  should be the primary goal of most CXOs in their ERP selection process, and should also be the fundamental goal for fast-paced people- and service-centric businesses. Consequently, Agresso is launching quite aggressively into North America around the trademarked theme ERP with NO Expiration Date. The company is targeting professional services and public sector organizations that are characterized by dynamic levels of business change and that can leverage Agresso's experience achieved within its large Read More
The Salvation Army, Canada and Bermuda, Selects UNIT4 Agresso ERP
UNIT4 has announced a new contract with The Salvation Army, Canada and Bermuda. The goal is to consolidate the organization’s financial management systems by

goal video  and Bermuda . The goal is to consolidate the organization’s financial management systems by implementing a single instance of Agresso ERP and support change and drive process efficiencies to almost 500 operating units.   The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country, active in 400 communities across Canada and more than 120 countries around the Read More
Why Network Administrators Should Explore the “V” in KVM Switches
For data center administrators responsible for monitoring the screens of hundreds@and potentially thousands@of servers and PCs, video resolution is paramount

goal video  Network Administrators Should Explore the “V” in KVM Switches For data center administrators responsible for monitoring the screens of hundreds—and potentially thousands—of servers and PCs, video resolution is paramount for efficiency. A keyboard/video/mouse (KVM) switch can help by enabling IT staff to manage servers and other network devices, within the data center or remotely. Get a technical glimpse into the “whys” behind the “V” in KVM and the importance of video resolution. Read More
The Elusive Goal of Supply Chain Visibility
Visibility continues to take center stage among many supply chain issues—as it has for more than a few years and is likely to for the foreseeable future. But

goal video  Elusive Goal of Supply Chain Visibility Visibility continues to take center stage among many supply chain issues—as it has for more than a few years and is likely to for the foreseeable future. But what is this visibility issue, and why does it continue to be such an elusive goal? Technology Evaluation Centers (TEC) has touched on the issue of visibility from many perspectives in many forms in research that can be found on the TEC Web site . Numerous recent events—including stories about Apple and Read More
Are You Prepared for Validation?
For industries in regulated environments, validation of processes and systems is a required part of business. The goal of the validation process is to provide

goal video  part of business. The goal of the validation process is to provide confidence in a process or system by demonstrating consistent and repeatable results through documented evidence. This article provides an overview of a validation for a computer software system, for compliance with US Food and Drug Administration (FDA) regulations. Read More
Digital KVM Switches Are Quite Popular-Analog KVM Switches Still Deserve Respect
Digital keyboard, video, and mouse (KVM) switches can be less costly as they rely on existing infrastructure and don’t have circuitry for network conversion

goal video  KVM,digital KVM,analog KVM Read More
3 Ways You Will Overpay for Your Mobile Workforce Management Solution and 3 Strategies to Avoid It
The benefits of mobile workforce management solutions are well documented. So are the costs and risks. The goal of this e-book is to help service organizations

goal video  costs and risks. The goal of this e-book is to help service organizations and the individuals charged with deploying mobile workforce management solutions to recognize the cost and risk drivers, formulate a deployment strategy, and understand the solution architecture requirements. Download the e-book. Read More
Taking Control: Improved Inventory Visibility Leads to Lean Success
While inventory reduction is a worthy goal for manufacturers, with less “cushion” mistakes and surprises can be costly. When looking at inventory levels and how

goal video  reduction is a worthy goal for manufacturers, with less “cushion” mistakes and surprises can be costly. When looking at inventory levels and how to reduce them, it is important to understand the role that inventory plays in the dynamics of plant operations. This paper focuses on inventory inside the plant—from receipt of parts and materials to shipment of finished products—to help you safely reduce your inventory. Read More
Reclaiming Data Center Real Estate Using KVM and Remote Management Technologies
Many large companies don’t realize the pains network administrators take to maximize real estate in the data center. The keyboard/video/mouse (KVM) switch can

goal video   Read More
CMGI’s iCast.com Rock’n’Rolls with Instant Messaging
If you love Instant Messaging and are either a music or video fan, iCast.com will appeal to you.

goal video  iCast.com Rock’n’Rolls with Instant Messaging Event Summary WOBURN, Massachusetts, and DENVER, Colorado February 2000 - iCAST, an online entertainment company, and Tribal Voice, a leading provider of co-branded instant messaging and interactive communications, both majority-owned operating companies of CMGI, Inc. (NASDAQ: CMGI), announced the availability of a preview version of iCASTER, a next-generation multimedia player with integrated online presence detection and interoperable instant Read More

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