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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 good exutive summary


Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

good exutive summary  advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on that expectation. The expectation can be very high or very low; the point is that you do not disappoint your customers relative to their expectations.  I

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Manufacturing (SMB)

TEC's new ERP for Manufacturing (SMB) evaluation model targets the software requirements of small and medium enterprises. If your organization doesn't have many sites to operate, seeks a solid base of ERP functionality, but doesn't want every possible feature of the biggest systems on the market, this model is a good starting place for your research. It covers fully featured accounting solutions with necessary manufacturing, inventory, human resources, purchasing, quality, and sales management functionality. 

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Company Makes Good On B2B Collaboration


Logility recently announced financial results for the third quarter ended January 31, 2000 and seemingly escaped the market turmoil that pummeled other enterprise applications vendors.

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What Good Is Information If Nobody Sees It?


Keeping detailed historical information is a great idea in theory, but how can it be merged with current data to enable split-second decisions? Two companies partner to solve a significant problem in e-commerce.

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J.D. Edwards' CEO Retires Again; This Time For Good?


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Digital Signatures Good from Arctic to Rio Grande


The U. S. Congress passed a bill making digital signatures legal in commerce. Canada's provinces are in the midst of taking the same action

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Ramco’s Good Times in Puerto Rico


Ramco Systems seems to be on a roll of late. Having just recently launched Ramco HCM On Cloud, the Indian enterprise software vendor, focused on delivering its enterprise resource planning (ERP) suite in the cloud and on tablets and smartphones, has announced the opening of a new office, its fourth in the Americas, in Puerto Rico. Ramco has also signed the first Ramco ERP on Cloud customer in the

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ERP User Satisfaction Survey: Summary


In 2011, 1,923 participants from 17 countries responded to a survey on enterprise resource planning (ERP) user satsifaction. Download this summary report to learn their motivations for implementing a new ERP system, the objectives they were pursuing, the main problems they experienced during implementation, and an overall ERP satisfaction barometer.

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Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary


While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities should benefit users, a lot more cohesive SCM strategy is needed for Microsoft to truly permeate the SCM mid-market.

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Application Visibility: The Root of Good Service Management


Information technology (IT) organizations have long struggled to understand and manage the services they provide. As service management has had to rely on applications to codify business processes, it entails an application-centric approach. Sophisticated application monitoring tools are just now becoming available that provide good visibility into IT services.

Riverbed Technology commissioned Forrester Consulting to conduct a study on IT service management—providing insight into application performance and the basis of good service management. Read up on the Forrester’s research data—and know how to attain complete visibility into your enterprise’s mission-critical applications and achieve robust service management execution.

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Oracle Further Orchestrates Its SOA Forays Part One: Event Summary and Market Impact


Although its service-oriented architecture-based platform and enterprise solutions will not likely be "all things to all people" any time soon, Oracle might be showing its ability to further develop its own enterprise infrastructure and applications via a blitz acquisition of a Collaxa, a small and focused vendor, despite its unwavering appetite for direct, large competitors.

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Smaller Vendors Can Still Provide Relevant Business Systems Part One: Event Summary


If Relevant Business Systems deliberately wanted to maintain its astute enterprise system as one of the best-kept secrets in the A&D and government contracting manufacturing markets, it has certainly succeeded. However, given a growing horde of viable solutions from larger and more renowned vendors, the company will have to spread the word much more aggressively from now on, while trying to stay outside its bigger competitors' "shooting range".

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