Having traditionally done implementations via their product delivery organization, IFS and Intentia also have long exhibited a focus on product quality and customer satisfaction, which manifests into a lasting relationship with each client. However like other enterprise resource planning (ERP) and supply chain management (SCM) software vendors, Intentia and IFS need to string together several quarters of profitability to restore consumer confidence and long-term stability.
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of Intentia's or IFS's good reputations outside Europe. Nonetheless the vendors have impressive backgrounds. Founded in 1984 and now Scandinavia's largest software company, Intentia is established in some forty countries with nearly 3,000 employees and 3,500 customers worldwide. Intentia's annual net revenues for 2003 were $363 million (USD), based on the average exchange rates for the period. IFS was founded a year earlier, in 1983, and it currently has a global presence serving forty-five countries