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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Mid-market ERP Vendors Leveraging (and Occasionally Outdoing) Microsoft’s “Plumbing” - Part 2
Part 1 of this blog series analyzed Epicor and SYSPRO, the two renowned enterprise resource planning (ERP) mid-market incumbents that heavily harness Microsoft

google extranet  to their place via Google Maps ), and view (read-only) executive type dashboards and charts showing sales activities, inventory levels, etc. They can communicate via e-mail, text message, or directly via phone. As for  presence information  and  unified communications (UC)  capabilities, Epicor ERP already supports users’ presence status, but is still adjusting its framework to support Microsoft Lync Server . The solution also needs to become more cost-effective for Epicor customers. For now,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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BI State of the Market Report


IT departments rarely know as much about a business as the business people themselves. But business people rarely take action on numbers alone: they share the information with others, soliciting their feedback and performing external research before taking action. Business users still depend on IT to deliver answers related to the information that they receive. Business intelligence (BI) 2.0—also known as collaborative BI—uses the collective intelligence of the user community to enrich existing information. Learn how business intelligence (BI) 2.0 is helping business users create and modify their own reports, share and enrich information, and provide feedback to each other and to information producers.

When the community helps itself, information is turned into actionable information more quickly than when using purely “traditional” methods of community support, such as meetings, phone calls, and e-mail. And when actions are taken more quickly, the entire organization becomes more nimble and ultimately more competitive. This overview discusses how BI 2.0 can provide real benefits within your organization and what product features to look for in a BI solution in order to realize those benefits.

We hope you’ll find this guide a useful tool in determining which BI solution is best suited to your company’s business model and particular needs.


Table of Contents


Executive Overview
Using BI 2.0 to Increase your Competitive Advantage

Case Study
LogiXML Helps to Power its Real-Estate Reporting and Analysis

Thought Leadership
How Smart Marketers Succeed Online

Market Insight
Mashups and Pervasive BI

Report Sponsors
LogiXML

IBM

About TEC



Download the full copy of the TEC 2009 BI Buyer’s Guide for businesses.



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Using BI 2.0 to Increase Your Competitive Advantage


Business users know their data better than IT does. They know the meaning of the data, its history, and its relationship with other data. Yet traditional BI solutions have business users referring to IT for assistance with their data. Also, they are forced to work in silos. Sure, they can create their own reports and maybe even share them with other business users, but when it comes to sharing their own knowledge about the data, they have to rely on e-mail, telephone, and face-to-face meetings. By enabling the sharing of data-related knowledge through the BI system itself, business users become more self-sufficient and actions can be taken more quickly.

The raison d’être of BI is to provide business users with information that enables them to take action. Even if business users are self-sufficient when it comes to creating and sharing data, data on its own is rarely sufficient to take action. Identifying an opportunity in the market through numbers alone is not sufficient to justify investment in a new product or geography. Identifying a bottleneck in a business process is not sufficient to justify changes in the business process. Information about a business issue or opportunity is merely a part of the overall “solution domain.” Action is usually only taken after considering a number of factors in addition to the data, such as human knowledge and experience, the economic environment, and the competitive environment.

In this section, we lay out the capabilities to look for in a BI solution—and specific functional requirements needed to support these capabilities—that contribute to the goal of “harnessing collective intelligence.” In general, the more recent entrants into the BI market are paying the most attention to BI 2.0. Some vendors, such as Good Data, have it as a central component of their solution offerings.

The following are key capabilities of BI 2.0:

  • Collaboration
    Business users are able to share information within the user community and create discussion threads relating to the information.


  • Identification of useful information
    Business users can flag information that is likely to be of use to others within the community.


  • Enriching of Information
    Business users can enrich the information through their knowledge and experience in addition to other external information sources in order to explain trends and generally assist other consumers of that information.


The community of “business users” needn’t be restricted to internal users. User collaboration is already mature within the Web space, under the guise of Web 2.0. With Web 2.0, collective intelligence is harnessed through comments on blog posts; contributions to wikis such as Wikipedia; and tagging of content, such as photos on Flickr. BI 2.0 takes these methods and applies them in the BI space by making data the focus of user collaboration.

The following sections take the capabilities above and list the functional requirements that support them. Bear in mind that each of these functional requirements is a business user requirement and not an IT or development requirement.


Download the full copy of the TEC 2009 BI Buyer’s Guide for businesses.

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Using Google Analytics to Increase Your Reporting Capabilities


A recent study by Jupiter Research found that e-mail marketers using Web analytics click-stream data to generate targeted e-mail campaigns produce an impressive average click-through rate of 14 percent, and a conversion rate of 3.9 percent. Can your business claim numbers this high? If not, find out how you can with Web analytics tools that will help you gain insight on your subscribers’ behaviors while increasing sales.

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The Guide to Google Apps Training: Part Two: How to Secure a Google Apps Domain


You don’t have control over attempted attacks on your domain, but putting the right security systems in place means you can block access to your data and your domain. Google Apps provides users with a wide variety of customizable options to ensure that a domain is secure. Google Apps features stringent user access controls, governing how and when selected users gain access to the domain, and a disaster recovery system in order to retrieve any data compromised due to a security breach.

In this white paper, learn the basic systems and settings for a variety of security features, including development of domain recovery options, enforcement of secure sockets layer (SSL) connections, how to configure two-factor authorization for maximum mobile security, and the importance of auditing and setting long minimums for passwords. You’ll also read how the Google Apps system works to create the best mobile security for your domain, and how installation of a Google Apps Device Policy can further protect your domain in case of device theft. Get information on the disaster recovery features included in the core Google Apps, and how third-party systems such as Backupify can be added to further strengthen data recovery options, ensuring that duplicate copies of documents are available. Through these controls, users can be assured that their domain data is secure.

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TEC Industry Watch: Enterprise Software News for the Week of July 23, 2012


SOFTWARE SELECTIONS @ IMPLEMENTATIONSSeaspan selects IFS Applications to support its shipbuilding projectsIndustry tags: manufacturing “Seaspan is an association of companies primarily involved in multiple sea transportation businesses. Many such activities are project-based, which is IFS’ focus. No wonder that IFS was selected to provide an ERP system for Seaspan’s shipbuilding and repair

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Google Acquires Artificial Intelligence Start-Up DeepMind


Google has acquired the artificial intelligence start-up DeepMind. Get TEC Research Analyst Raluca Druta’s perspective on this deal and what this may mean for businesses.

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Tracx Releases Social Leads


Tracx has announced its new Social Leads product, part of its set of social intelligence tools. The application identifies individuals interested in buying a company's products by crawling through a variety of social media, community forums, and retail sites, for example, Facebook, Twitter, Google+, Amazon, and eBay. Tracx Social Leads unveils relevant customer conversations as well as what

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The Guide to Google Apps Training Part Five: Organizational Units and Permissions


It’s a given that the level of access to information is determined by the roles people have within your company or organization. Having the right tools to establish perimeters and authorizations is key for a good security base.

Once you’re using Google Apps, providing essential tools for the management of these varying levels of access and assigning “admin roles” is easily accomplished by following the steps outlined in this white paper. With the help of this Google Apps guide, your super administrator can develop and establish organizational units, assign and organize admin roles, as well as configure member access to settings and services. Learn how to best develop and configure service and setting details, and how to easily create administrative privileges with a series of pre-built roles. While the five pre-built roles supplied by Google Apps (help desk admin, groups admin, user management admin, services admin, and reseller admin) are generally adequate for use, more customization may be needed. Help for assignation and/or creation of these roles by the super administrator is also explained. This Google Apps guide also gives information on providing additional management services for Chrome devices, which can be adapted by the user to your departmental requirements, and discusses how Google Apps Directory Synch (GADS) helps to organize users.

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2013 Big Data Opportunities Survey


While big companies such as Google, Facebook, eBay, and Yahoo! were the first to harness the analytic power of big data, organizations of all sizes and industry groups are now leveraging big data. A survey of 304 data managers and professionals was conducted by Unisphere Research in April 2013 to assess the enterprise big data landscape, the types of big data initiatives being invested in by companies today, and big data challenges. Read this report for survey responses and a discussion of the results.

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HyperOffice versus Microsoft SharePoint: A Comparative Analysis


Collaboration technology is the new e-mail. But how do you know which collaboration solution will best suit your needs? Compare the comprehensive functionality of Microsoft SharePoint with HyperOffice, including e-mail, collaboration, document management, intranet/extranet, content management, and support. HyperOffice has been designed specifically for Outlook users who want the functionality of Microsoft Exchange.

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The Guide to Google Apps Training Part Four: Advanced Security Configuration and Compliance


Google offers protection of your information with its sophisticated data and encryption centers. But now that you’ve become comfortable with the tools and basic security settings for Google Apps, you can get more in-depth and establish other security settings on your own. This next level of control allows you to review the settings for the core of Google Apps and gives you even better protection over your data with the ability to configure security parameters for associated apps.

In this Google Apps Guide, get detailed information about commonly asked questions regarding Google security topics. Learn how to set levels of calendar sharing internally and externally, how to configure and restrict collaboration capabilities of Google Docs on- and off-line, and how to execute configurations of Gmail access for mobile device management and compliance for even more protection. A step-by-step process is provided for the creation and facilitation of groups, as well as granting or revoking a user’s individual permissions for security access to third-party apps. Review, enable (or disable), and configure a series of core Google Services, including: Chrome management, Google+, Google Vault, and Google Apps Marketplace. The Google Apps Guide also describes how to enable or disable some non-core extra Google Apps.

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