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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 government official letter samples


USi to Offer Managed Messaging for U.S. Feds
USi plans to not only host messaging, but also to offer technical expertise and training to government agencies as part of its enterprise Exchange outsourcing

government official letter samples  Provider to enter the Government market with enterprise wide messaging solutions. USi will be using Microsoft Exchange 2000 (Still RC-1) to demonstrate its abilities at the annual FOSE show in Washington, DC. USi plans to not only host messaging, but also to offer technical expertise and training to government agencies as part of its enterprise Exchange outsourcing package. User Recommendations USi competes with United Messaging, Allegro (A Mail.com Company), MCI WorldCom, Digex, Interliant and numerous

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management System (DMS)

Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents. 

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ERP Traceability Functions: Going beyond the Hype


In today’s increasingly competitive global economy, manufacturers must find ways to improve quality while maintaining compliance with government and industry mandates. But in the search for a suitable enterprise resource planning (ERP) solution, many are often left with empty promises. Discover why key capabilities such as traceability are vital in an ERP solution—especially for high-precision manufacturers.

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New Approaches to KM in Government: User-centric Enterprise Information Retrieval


Today’s $12 billion (USD) knowledge management (KM) market provides comprehensive solutions to large organizations. However, implementing such solutions requires significant resources and depends on behavioral changes by employees. As a result, KM efforts often fall short of their goals. Shifting focus to end user features offers significant benefits to government organizations and their employees—and improves the odds of success.

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Gallup and TEC Form Alliance to Meet Government and Industry Demands for Successful Enterprise Transformation


The Gallup Organization and Technology Evaluation Centers Inc. have joined forces in a strategic alliance. The mission: to complement Gallup's Transformation Success Assurance services with TEC's experience and methodologies in IT evaluation, analysis, and decision support.

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Ramco Enterprise Series


Ramco's presence in the enterprise application space involves a number of vertical markets such as service organizations (financial, government, education and health care), asset intensive organizations (aviation, fleet management and utilities) and manufacturing industries (process and discrete). In each vertical market, Ramco offers both packaged solutions fulfilling vertical and horizontal needs and custom solutions meeting unique needs.    

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Bizagi Case Study: Colpensiones chose Bizagi to deliver the world’s largest BPMS


A new state pension unit, Colpensiones, was created by the Colombian government to reduce costs, automate processes, and improve the quality of service offered by the old state pension system. Colpensiones implemented Bizagi BPMS, allowing the new system to perform 28 million activities and manage 900,000 cases each month—becoming the largest BPM worldwide.

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Oil and Gas


Oil and gas companies—whether upstream, downstream, or mid-stream—face a wide range of industry-specific challenges, including new and evolving government regulations for air and water quality, and the need to better forecast prices in a highly volatile market (with fluctuating demand as well as fluctuating prices). There is also a shift in industry focus, from oil field exploration to exploitation, which raises issues related to “brown” (or mature) fields and sustainability.

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Demystifying Big Data: A Practical Guide to Transforming the Business of Government


The mandate of the TechAmerica Foundation Big Data Commission was to demystify the term “Big Data” by defining its characteristics, describe the key business outcomes it will serve, and provide a framework for policy discussion. This report approaches big data from the perspective of the key mission imperatives government agencies must address, the challenges and the opportunities posed by the explosion in data, and the business and inherent value big data can provide.

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Why Google Docs Must Have Compliance Management


More than 30 million users within businesses, government agencies, schools and other organizations world-wide have switched to Google Apps. Unfortunately, Google Apps does not have any built-in document compliance or records management features to meet organizational standards and legal regulations. This document discusses how to achieve regulatory and policy compliance with Google Apps.

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TOWER Software


TOWER Software provides enterprise content management (ECM) solutions to government and regulated industries, as well as electronic document and records management (EDRM) solutions. TOWER Software is a privately held company with operations in North America, Europe, and Asia Pacific, and maintains strategic partnerships with technology and information management companies including Microsoft, Hewlett Packard, Adobe Systems, and Kofax. The vendor is headquartered in Canberra (Australia).

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Open letter to companies planning on using Social CRM


If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM, I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should

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