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Outsourcing 101 - A Primer
Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling

government outsourcing  ability to outsource. Some government agencies do not allow their contractors to outsource anything to an offshore location. Outsourcing takes a type of management leadership that may be different than that which exists within the company today. This concludes Part One of a three-part note. Part Two will define common types of outsourcing categories. Part Three will recap outsourcing approaches and categories, and offer recommendations for firms looking to outsource and recommendations for outsourcing Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » government outsourcing


Outsourcing Security Part 1: Noting the Benefits
Without effective security, companies risk losing money and customer trust. With good security, companies have the power to maintain stakeholder value, customer

government outsourcing  September 11 terrorist attacks, government attention has increased focus on legislation calling for stricter punishments for hackers. Even with this focus, recent studies find the rate of cyber attacks to be on the rise. Research also reveals that some industries are more often victimized than others. Specifically, the high-tech, financial services, media, and energy sectors experience the most frequent attacks. Growing mobile workforce An increasingly mobile workforce, telecommuting, and remote Read More...
Outsourcing Security Part 2: Measuring the Cost
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision.

government outsourcing  a marked increase in government spending, much of which will be directed to consultants and outside managed security service providers. Gartner estimates that as much as 40 percent of all external IT spending went to services in 2000-as opposed to purchases of hardware or software-and IT services will account for 45 percent of all end-user spending by 2004. In dollar figures, Gartner says worldwide spending is valued at $363 billion today, and should reach $569 billion by 2004. Calculating Costs Read More...
Sunny Malta as an Nearshore IT Outsourcing Location
Enterprises, largely based in the US, UK, Japan, and Austraila, are turning to offshoring as a way to minimize costs. The biggest offshoring region is currently

government outsourcing  Outsourcing location   The government drives the development of Malta as a nearshore IT Outsourcing location that can compete with Eastern Europe and the Far East State of the art capability in the field of application development and application / web hosting The geography of Malta makes the country an attractive location Short term growth will be limited due to a shortage in IT staff but... Malta University is delivering 400 ICT graduates per annum, making the capacity issue diminish rapidly Malta: Read More...
Using IWR to Cut Labor Costs without Outsourcing
Intelligent word recognition (IWR) provides a competitive advantage for operations that rely on the conversion of paperwork into computer-usable form, such as

government outsourcing  entry departments of big government agencies and large financial institutions. In fact, IWR can automate data entry at a cost so low that it enables users of the technology to successfully compete against offshore service bureaus. Read More...
Procurement Outsourcing: 10 Things Companies Really Want to Know
Procurement Outsourcing: The 10 Things Companies Really Want to Know draws upon recent discussions with dozens of companies that are exploring outsourcing

government outsourcing  Outsourcing: 10 Things Companies Really Want to Know Procurement Outsourcing: The 10 Things Companies Really Want to Know draws upon recent discussions with dozens of companies that are exploring outsourcing services. Jason Gilroy and colleagues draw upon their years of procurement expertise to provide answers to common questions surrounding the outsourcing of procurement services. Read More...
Outsourcing-The Pros and Cons
Outsourcing’s in the news these days, what with the US presidential election and all, but it’s usually covered from an “is it good for us” angle—where “us” is

government outsourcing  ability to outsource. Some government agencies do not allow their contractors to outsource anything to an offshore location. Outsourcing takes a type of management leadership that may be different than that which exists within the company today. What do you think? Should your organization move toward outsourcing as a strategy? {democracy:4} Looking into outsourcing providers? Check out our Outsourcing Showcases : Applications Software IT Infrastructure Read More...
Application Software Outsourcing: Buyers Are Seeking More Expertise from Providers
In a previous blog post, based on TEC’s outsourcing selection criteria, I summarized 6 types of experiences that a buyer should consider when choosing the best

government outsourcing  Software Outsourcing: Buyers Are Seeking More Expertise from Providers In a previous blog post , based on TEC’s outsourcing selection criteria, I summarized 6 types of experiences that a buyer should consider when choosing the best provider for application software outsourcing projects. Since then, my interest has been raised to the level of taking a further look into outsourcing buyers’ requirements for their potential providers’ expertise in a real selection process. Thanks to TEC’s Ou Read More...
Outsourcing Web-based Product Development
Development and enhancement budgets for an enterprise’s information architecture are under tremendous pressure to deliver cost-effective results. Indeed

government outsourcing   Read More...
Is One Country Good Enough to Handle Your Outsourcing Business?
Recently, I touched on the idea of building a vendor portfolio to help manage risks associated with software outsourcing practices in the article Should North

government outsourcing  One Country Good Enough to Handle Your Outsourcing Business? Recently, I touched on the idea of building a vendor portfolio to help manage risks associated with software outsourcing practices in the article Should North Americans Send More Software Development Work to China? I’d like to use this blog post to give some complementary readings for those who read the article and felt the vendor portfolio idea interesting. The concept of “portfolio” is very prominent in the finance world. “In Read More...
Winning Outsourcing Strategies
Outsourcing is increasingly used to reduce costs and increase value@but it has its risks. As companies look to push more of their custom software application

government outsourcing  Outsourcing Strategies Outsourcing is increasingly used to reduce costs and increase value—but it has its risks. As companies look to push more of their custom software application development needs to outsourcing partners, you need to plan carefully to build stringent security requirements into contracts and create metrics to ensure those requirements are met. Find out how to increase the value and reduce the risk of outsourcing. Read More...
Selecting an Outsourcing Provider-Art or Science?
As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a

government outsourcing  an Outsourcing Provider-Art or Science? Introduction Many companies base their outsourcing provider selection on only one aspect of the outsourcing relationship. Some decide on a perception of cultural fit and on the rapport and relationship developed during the sales cycle between the company's senior management and the outsource provider's sales representative and executive team. A number of companies drive their selection process via a checklist-driven, skill-matching process that attempts to Read More...
Outsourcing as a Revenue Enabler
The scope of business process outsourcing (BPO) has moved beyond back-office functions. Outsourcing is increasingly being seen as a partnering tool for the

government outsourcing  as a Revenue Enabler The scope of business process outsourcing (BPO) has moved beyond back-office functions. Outsourcing is increasingly being seen as a partnering tool for the generation of revenue and not just cost savings. In this white paper, Manish Dugar, Senior Vice President, Wipro BPO, talks to Outsourcing Center about how BPOs can transform themselves into revenue enablers and help organizations do business better. Read More...
Drive Value with Outsourcing Management Tools
There is much discussion in the marketplace about outsourcing management and governance (OM/G). Many organizations mistakenly assume they understand the science

government outsourcing  Value with Outsourcing Management Tools There is much discussion in the marketplace about outsourcing management and governance (OM/G). Many organizations mistakenly assume they understand the science of effective OM/G, but that’s often not the case. OM/G is a critical discipline enabling companies to achieve the intent of their outsourcing deal. In fact, without it, value leakage of 15 percent or greater is the typical result. Read More...
Application Outsourcing, BPO, eBusiness and TeamSourcing
Systel offers four services in the category of outsourcing application software.Applications Outsourcing provides a full life cycle approach to development

government outsourcing  Outsourcing, BPO, eBusiness and TeamSourcing Systel offers four services in the category of outsourcing application software.Applications Outsourcing provides a full life cycle approach to development, enhancements, maintenance, integration, and technology transformation.BPO is an end-to-end solution for key verticals such as financial services and banking, healthcare, insurance, and retail.With TeamSourcing, Syntel provides professional IT consulting services directly to customers. Read More...

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