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Software Selection: An Approach
Selecting package software can have long-term benefits or long-term regrets. To avoid the latter, your approach needs to be sound, logical, and prudent. It also

grade scoring list  of the following grades: Grade Point Value Exceeds Expectation 4 Meets Expectation 3 Willing to Modify Software to Meet Expectation 2 Partially Meets Expectation 1 Does Not Meet Expectation 0 Through simple arithmetic, you determine a vendor's functionality score by multiplying the weight assigned to each criterion by the grade and then summing the resulting values. The higher the combined score, the better the vendor's software appears to be in satisfying your functional requirements. You are taking the Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » grade scoring list


Fortune Smiles on i2 Technologies
Texas-based i2 Technologies recently ranked 44th on FORTUNE magazine's list of the top 100 software vendors.

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10 Questions to Ask When Choosing a Midmarket ERP Solution
You'll find a list of key questions you must ask in 10 Questions to Ask When Choosing a Midmarket ERP Solution.

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Information Architecture in Office SharePoint Server
Before any medium-to-large company implements Microsoft® Office SharePoint® Server 2007, it’s important to become familiar with the process that may occur

grade scoring list  maintenance and complexity in upgrade, a solution deployment package can easily be deployed or removed, making it a great choice for consistency and ease of management. What site collections do well is provide a well defined security boundary and ease of portability. A site collection is really the unit of ownership, quota, and security management. Although site collections provide a boundary, they are an important aspect of deployment in relation to performance and management. Site collections can be Read More...
Global Refund
Swiss financial services company Global Refund needed to replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user

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Quality Reassurance: How To Get What You Need from Acceptance Testing
Integrating a new system with your organization places new opportunities, and new risks, at the heart of your business. We look at the thinking and negotiation

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Advertising Online - A Guide to Successful Market Penetration Part Two: Search Engine Strategies
Everything stems from your keywords since it is these words that will let you be visible to the billions of online searchers.

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Case Study: Best Foam Fabricators
As a supplier to the automotive industry, Best Foam Fabricators often needed to expedite parts to customers to fill orders. This meant the company was spending

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The Digital Competitive Advantage: There’s More to E-mail than E-mail
How does your company approach direct mail? Do you just randomly send the same package to everyone on your list, without regard for past behavior or purchase

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Easy ERP: A Challenge to Conventional Thinking
There is a new paradigm when it comes to evaluating ERP systems. With little difference between industry players' solutions, the key is the longevity of the

grade scoring list  is basically an infrastructure upgrade to enable a few incremental improvements at the least cost. A hard dollar ROI justification is difficult when compliance issues are the key drivers. It's time to switch to a lowest total cost of ownership (TCO) justification model like you used to replace a phone system. Now you review the selection criteria that formed the basis for selecting your current system. Do you need to re-document all your current business processes and create a new list of 1,000 plus featu Read More...
IONA Purchases Netfish Technologies (And Much, Much More)
As the last step in a long list of acquisitions, IONA Technologies has purchased Netfish Technologies, a provider of integrated XML-based B2B process

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TCO & Security of Enterprise Grade Mobility
While mobility has been a key factor behind the consumerization of IT in the enterprise, it has created a new set of security challenges in the workplace. Read

grade scoring list  & Security of Enterprise Grade Mobility While mobility has been a key factor behind the consumerization of IT in the enterprise, it has created a new set of security challenges in the workplace. Read this research with IT decision makers from the various departments across the UK public sector to understand the challenges they are encountering in the face of compliance, control, cost, and consumerization, and to gain best-practice lessons in mobile enterprise management. Read More...
The Path to ERP for Small Businesses - Part 1: The Research
Most consultants agree that there are three stages that precede a software implementation project: research, evaluation, and selection. This three-part article

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Driving Business Optimization with Trusted Information
The chief executive officer’s (CEO’s) priority list has expanded, resulting in more risk and uncertainty. People skills are now as important as market factors

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