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Software Functionality Revealed in Detail
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 great lakes brand names


RedPrairie and JDA Software Merger, Part One: What’s (Not) to Like?
My blog series in 2009 entitled “A Tale of a Few Good SCM Players” talked at great length about RedPrairie Corporation, JDA Software, and Manhattan

great lakes brand names  Players ” talked at great length about RedPrairie Corporation, JDA Software , and Manhattan Associates , including their corporate history and acquisitions. The general feeling at the time was that hardly any of these three great supply chain management (SCM) software companies would remain independent in the long term. It took a few years for two of these companies to decide to merge, but on November 1, 2012, RedPrairie and JDA announced their merger agreement, under the terms of which the entities

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » great lakes brand names

Blue Moon Industries


Blue Moon is a leading provider of ERP systems based on Microsoft Dynamics GP software (formerly Great Plains). Blue Moon is a Microsoft Gold Certified Partner with competencies in Microsoft Business Solutions and ISV Software Solutions.

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CMMS Templates for Effective Implementations


Despite all of these great advances in our work environments the great majority of plants and industrial organizations continue to operate in a reactive state of maintenance. Why is this so? Today the functionalities of CMMS, or the technology to manage maintenance, have outstripped our abilities to do so in practice.

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4 Things You Should Think of Before Going Postal on Customer Service


We’ve all had bad experiences with customer service yet we still expect them to be great each time we call. I’m not saying that we should expect the worst, but maybe we should think of the following things before getting angry, frustrated, or homicidal (as someone said at the CRMe10 conference yesterday): • The customer service representative is not the owner of the company and most

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Great Plains Taps The Web To Deliver Product Support


Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.

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The IVR Playbook: Your Guide to Choosing, Designing, Developing, and Delivering an IVR Platform that Ensures a Great Customer Experience


At its core, interactive voice response (IVR) technology allows a computer to interact with a customer through the use of voice and touch-tone telephone keypad inputs. Looked at closely from a business perspective, IVR can be a huge part of an enterprise’s customer experience.

This IVR playbook looks at things to keep in mind when considering investing in a new or upgraded IVR system. It looks at who uses IVR technology and what could indicate that it’s time to make a change to your IVR system, as well as how to achieve a positive return-on-investment (ROI), including the possibility of implementing a cloud IVR solution.

Download the playbook now to determine your IVR needs, learn how an IVR could improve productivity and reduce costs, see what's involved in building the right IVR strategy, and read examples of how other companies have achieved a positive ROI from their IVR.

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Acronyms Can Simplify Your Life, or Drive You Insane


Acronyms seem really convenient, at first. It’s great using ERP instead of enterprise resource planning, for example. You save precious time (not typing enterprise resource planning a million times) and there’s no way your reader won’t understand what ERP means, right? Well, for ERP this may be true, but all acronyms are not as tidy as they appear. What about BPM, for example? Does it

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Client Case Study: Samuels Jewelers


Samuels Jewelers needed a digital publishing solution to extend its online presence and convey brand excellence. Zmags Commerce was able to create shoppable online catalogs while integrating with the existing e-commerce solution.

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Ensuring Food Safety and Brand Protection through Supply Chain Traceability


To ensure the safety of the domestic and global food supply, demands for brand protection assurance are on the rise, as are national and global food safety initiatives. Food processors and distribution warehouses up and down the supply chain now find automated traceability systems are a necessity. Learn about an automated approach to traceability that is both cost-effective and a good fit for existing business operations.

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Will Solomon Finally Satisfy Great Plains’ Insatiable Appetite?


Great Plains announced it intends to significantly expand its mid market e-business community through the acquisition of Solomon Software, its direct competitor. The combined company will have more than 130,000 customers, 2,200 team members and a worldwide network of 2,000 channel partners.

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How to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points


Whether in a business-to-consumer (B2C) or business-to-business (B2B) context, customers demand multiple channels through which they can find information, purchase goods, view and pay their bills, request services, or get support based on their specific needs and preferences. Discover solutions that can help you deliver the channels customers demand, and provide a consistently positive customer experience.

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