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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 great music


Is Your LMS Missing the Big Picture? Putting Context Engines in Perspective
Contextual engines have become popular in many areas of enterprise software. They initially emerged to support the customer-centric approach to business

great music  instance, many societies place great emphasis on the necessity for young people to start their families, yet daycare workers—who are responsible for keeping children safe and intellectually and emotionally stimulated—get paid very small wages. I would venture to say that it is simply inefficient for the job market to identify valuable qualities in people and nurture them through learning only if these qualities drive immediate revenue. In fact, I believe learning experiences should help individuals

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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A VoIP Primer-Everything You Need to Know about VoIP


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BI State of the Market Report


IT departments rarely know as much about a business as the business people themselves. But business users still depend on IT to deliver answers related to the information that they receive. Learn how business intelligence (BI) 2.0—also known as collaborative BI—is helping business users create and modify their own reports, share and enrich information, and provide feedback to each other and to information producers.

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Finding Time for Yourself, Your Family, and Your PDA


Analyst Analogy    In the 1996 movie Jerry Maguire, Tom Cruise's character—a workaholic sports agent—decides that he’s had enough of trying to sign as many athletes as possible with his “show me the money” attitude and opts instead for fewer athletes on his roster where he will create a more “personal relationship” with them. He decides to write what he calls his “mission statement”—hoping the

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Catalyst International Ties Fate to SAP


In what may be the most significant event since the company's launch, Catalyst International has lashed its corporate ship to ERP leviathan SAP in a new alliance. The deal could buoy the small Wisconsin vendor through unprecedented revenues or scuttle it.

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On the Move: Great Productivity Solutions for the Mobile Sales Team


In this paper it’s argued that over the next three to five years, the winners in sales will be the ones who figure out how to smoothly and productively manage a mobile sales team. Selling will be a mobile discipline. It’s imperative to craft a plan for making mobility standard and keeping information secure.

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Microsoft to Add "Encore" Functionality to MBS Great Plains 8.0 Part One: Event Summary


By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor (ISV) partner Encore Business Solutions, Microsoft Business Solutions (MBS) may find a way to counteract its archrival Best Software's superiority in the target market.

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Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues.

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The Mobile Enterprise


Enterprises worldwide are realizing that mobile solutions can deliver great improvements in business performance. Successful organizations understand that mobile applications create fundamental value in key business processes, as well as the potential for improved customer satisfaction and increased revenue. Do how do you get from here to there? Don’t miss our four-point deployment checklist for success.

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Top 6 Reasons Why Revvy CPQ Outperforms Sequential Rules Engines


The real strength of a great configure, price, quote (CPQ) solution lies in its seeming simplicity. In order to corral complexity, most CPQ solutions on the market today use simple sequential rules engines as the backbone for their solutions. But a simpler and more elegant solution exists that delivers better results and significantly reduces the administrative effort required to create and to keep rules up to date.

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4 Things You Should Think of Before Going Postal on Customer Service


We’ve all had bad experiences with customer service yet we still expect them to be great each time we call. I’m not saying that we should expect the worst, but maybe we should think of the following things before getting angry, frustrated, or homicidal (as someone said at the CRMe10 conference yesterday): • The customer service representative is not the owner of the company and most

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