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Software Functionality Revealed in Detail
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 great plains annuities


Autodesk Tackles Composites Design
There's a great future in composite materials, the next generation of lighter, stronger, safer, and more energy-efficient materials.After Siemens PLM

great plains annuities  Composites Design There's a great future in composite materials, the next generation of lighter, stronger, safer, and more energy-efficient materials. After Siemens PLM Software acquired Vistagy more than a year ago, Autodesk yesterday announced that it has completed the  acquisition of Firehole Technologies (do business as  Firehole Composites ), a privately held software company based in Laramie, Wyoming, that specializes in design and analysis software for composite materials. Terms of the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

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Business Case - Dunkin Donuts


Daniel Mourand, CEO, chose Microsoft Great Plains sofware and, today, he does not regret his decision.

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Kewill And Microsoft Great Plains To Further Mutually Complement


While Microsoft Great Plains and Kewill will offer a potentially awesome combined offering worldwide, their competitors will bet on products that cover all the bases in a natively integrated fashion.

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Technology Evaluation Centers Mourns Loss of Chairman, Marcel Côté


It was with great sadness that TEC learned of the death of Marcel Côté, chairman of TEC’s board of directors.

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Great Plains on a Shopping Spree


On January 6, in an effort to expand its customer base and reseller partner channel Great Plains, a provider of financial management software for midsize businesses, announced it plans to acquire RealWorld Corp., a developer of accounting and business solutions. In a separate move, Great Plains also unveiled plans to acquire Fixed Asset Management LLC, a wholly owned subsidiary of The Forestar Group to gain the rights to Forestar's Fixed Asset Management product, which allows a company to record, track, depreciate, and analyze its fixed assets.

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BOSAL Selects Infor's Micro-vertical Automotive Suite


The Infor LN enterprise resource planning (ERP) system seems to have a great new life under Infor and with help from its sibling products (and is far away from the infamous days and years of previous owners under the plagued brand name Baan). Most recently, BOSAL, a leading manufacturer of complete emission control systems for passenger cars, trucks, and industrial applications, catalytic

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Great Plains: Strong Channel and Microsoft focus for Dynamic(s) Growth


Great Plains has established very strong branding and penetration within the Small-to-Medium Enterprises (SME) segment of the ERP market, with a large and loyal customer base and a uniquely developed, extensive partner channel within the industry. A long presence on Microsoft's platforms ensures that R&D money has been spent on enhancing product functionality in accordance with the voice of customers and/or the market trends.

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RedPrairie and JDA Software Merger, Part One: What’s (Not) to Like?


My blog series in 2009 entitled “A Tale of a Few Good SCM Players” talked at great length about RedPrairie Corporation, JDA Software, and Manhattan Associates, including their corporate history and acquisitions. The general feeling at the time was that hardly any of these three great supply chain management (SCM) software companies would remain independent in the

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How to Achieve a Great--and Profitable--Customer Experience


Learn how to deliver superior customer service in How to Achieve a Great and Profitable Customer Experience.

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Modeling Complex Products


Mapping out component dependencies and the relationships among components is a great way to conceptualize how selecting one option affects the rest of the product configuration. Once you know exactly how the product components are related, you can quickly create options and option groups and define rules governing the product configuration, making it easier for salespeople to quote complex products.

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