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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 great plains bottling company


EAM versus CMMS: What's Right for Your Company
This article looks at where computerized maintenance management systems (CMMS) end and enterprise asset management (EAM) takes over, focusing on features and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Retalix POS Software Company Sold to NCR


US-based retail hardware and software giant NCR has agreed to pay approximately $650 million to acquire Retalix, a retail technology company. NCR management is using many elliptical phrases about “strengthening strategy,” “commitment to delivering solutions,” and “improving business processes and enabling experiences,” but there were no clearly stated reasons for the deal. No

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Brookshire Grocery Company: Automating and Integrating HR Processes


Headquartered in Tyler, Texas (US), retailer Brookshire Grocery Company implemented a human capital management (HCM) solution to integrate and automate its operational human resources (HR) processes. Now the company can process payroll and benefits more efficiently, work more productively, operate its business more proactively, and increase benefits options for its partners (employees). Find out how.

great plains bottling company  SAP,Brookshire Grocery Company,hr,crm,motivation,job description,erp,project management,outsourcing,payroll,human resources,humanresources,hcm,risk management,job vacancies Read More

ERP Issues for the Midsized Life Sciences Company


What makes your enterprise resource planning (ERP) requirements difficult for most vendors to satisfy? As a life sciences company, you have operational processes that set you apart from other manufacturing companies. And, your regulatory requirements, including 21 CFR part 11, aren’t like those of any other industry. The challenge is to manage compliance risks and compliance costs. Learn about an ERP compliance strategy.

great plains bottling company  on those areas. Microsoft Great Plains and Merit Solutions The Microsoft Great Plains and Merit Solutions focuses on the mid-sized life science company. The solution provides business software for life sciences companies requiring FDA cGMP compliance, supporting a range of compliance strategies. As appropriate to the mid-sized company, the solution supports the people rather than forcing the people to support the system. The solution allows companies who must adhere to the stringent data validation, Read More

Distribution Company Bearings International Selects Sage ERP X3


As follows from its name, Bearings International is a distributor of a wide range of imported bearings and power transmission equipment. The company is located in South Africa and has more than 50 branches and other subsidiaries. The company has been using a number of UNIX-based legacy software applications that have been modified several times but eventually have come to the end of their tether

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Case Study: A. Zahner Company




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Boomi Case Study: Harris Tea Company-A Perfect Blend


With an impressive 160-year history procuring and blending teas, the Harris Tea Company is the largest blender and packer of private label teas in North America. As sales grew, Harris Tea wanted to upgrade its supply chain technology to efficiently process orders it received from stores around the country. After researching and evaluating the wide universe of integration vendors, Harris Tea selected Boomi.

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Raising Your BI Smarts: 5 Things Your Company Can Do Now


Discover five BI best practices that you can apply right now to move your company up the ladder of BI success so you can reap the rewards of easie...

great plains bottling company  difference between moderate and great success as a company. Discover five BI best practices that you can apply right now to move your company up the ladder of BI success—so you can reap the rewards of easier, faster, simpler, and sharper decision-making. Whatever your company size or industry, there are steps you can take to harness the full power of BI for your organization. And it ensures you don’t get fooled by vendor ERP demos that make their solutions look better than they really are. Learn Read More

Calculating Utilization in a Services Company


Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy for calculating utilization that is consistent with common industry practices—and how to use your professional services automation (PSA) tool to measure and report utilization.

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Amerisure Mutual Insurance Company


With 10 remote office locations spread across nine states, Amerisure was in need of a communications platform that would enable the company to enhance the distribution of information to employees. Employees located in satellite offices, with no direct access to the home office, can feel disconnected from corporate headquarters’ operations and activities. Amerisure needed to communicate to employees in a timely manner that would allow the flow of accurate, important information, whether that data be employee-specific, such as salary, job, or benefit information, or company news and updates. In addition to a centralized communication platform, the company wanted heightened management of its workforce through the use of business intelligence tools that would allow it to track trends and have improved monitoring capabilities for each location.

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Vox Populi: Does Your Company Have a Strategy for 2010?


2009 has been a hard one for all of us. All companies, big or small, in all industries, have been more or less affected by the economic downturn. And even though some people think that the recovery has already started and next year will be better, we all know that it cannot be much better. Not to mention that we might have to get through the second wave of the crisis. In both cases, a full

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Fulfillment Company Reduces Shipping Errors with WMS


International Marketing Group (IMG) was used to tall orders. And although fulfillment mistakes were rare for the third-party logistics company, any errors that did occur were extremely costly. In order to stay competitive, IMG realized that it would need to increase its fulfillment output. With its new warehouse management system (WMS), IMG’s shipping time has gone from several days to mere hours.

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Leveraging CRM for Midsize Company Growth


Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative.

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Can Heuristic Technology Help Your Company Fight Viruses?


Electronic communication tools are increasingly at risk due to sophisticated e-mail and Web threats. Implementing reliable, effective protection is essential—but many companies don’t know about the latest proactive virus protection techniques. Find out where your company’s vulnerabilities are, how your traditional security software might not be protecting you as well as you think, and how a heuristic solution can help.

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Mergers & Acquisitions: What Happens When the Company Whose HR Software You Just Purchased Gets Acquired?


Your company has purchased a human resources (HR) software that will improve your business. But you’ve just learned that your software vendor has been acquired by a software giant. How will this affect your software implementation and vendor support? Get a behind-the-scenes look at what mergers and acquisitions means for you—the software buyer—and find out which questions you should ask if you are in this situation.

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