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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 great plains crm benchmark testing


Market Focus Report: The Value of Mobile and Social for CRM
Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Documents related to » great plains crm benchmark testing

Maximizer CRM 12: CRM Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Great Plains - Getting Greater and Less Plain


Great Plains Software, Inc., a leading provider of e-business solutions for the mid-market, announced financial results for the fiscal quarter ended February 29, 2000.

great plains crm benchmark testing  Greater and Less Plain Great Plains - Getting Greater and Less Plain P.J. Jakovljevic - April 27th, 2000 Event Summary In March, Great Plains Software, Inc., a leading provider of e-business solutions for the mid-market, announced financial results for the fiscal quarter ended February 29, 2000. Great Plains reported record third quarter revenues of $48.1 million, a 34% increase over the same period last fiscal year. Revenues for the nine months ended February 29, 2000 were $135.3 million, an increase of Read More

Enterprise CRM Platform (ECP)


ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution.  

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Web Application Security: The Truth about White Box Testing versus Black Box Testing


Information security managers, quality assurance staff, and developers are faced with the enormous responsibility of keeping Web applications secure from the ever-growing menace of hackers and internal threats alike. So how can they protect sensitive data without exhausting internal resources, overspending the budget, or being forced to use costly manual penetration testing using external consulting firms?

great plains crm benchmark testing  threats. One of the greatest weaknesses of white box solutions is that they are typically not updated with the latest security vulnerabilities. Programmers may catch security flaws in their code, but other vulnerabilities are invisible because the source code analyzer does not have patterns for those vulnerabilities. An organization that relies on a source code analyzer as its only means of finding Web application vulnerabilities will face major risk. They are not suited for use against large, complex, Read More

Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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CRM and Technological Solutions: Be the Customer


In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer. Ignore him at your peril.

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Cutting the Risk from CRM Purchase and Deployment


Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has become more cumbersome recently, with more options available than ever before.

great plains crm benchmark testing  now, wouldn't it be great to avoid the same process again in 12 to 18 months as your business matures? For this reason, evaluate only those vendors that offer support for every stage of the customer lifecycle - marketing, sales and service - and whether or not you intend to purchase for all these departments up-front. This approach means you can add functionality when you're ready. Some providers make CRM deployment easy with modular applications, so that you only need to deploy the sales functionality Read More

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

great plains crm benchmark testing  do not instill a great deal of trust in a vendor. It left me feeling that the vendor didn't consider me intelligent enough to make an informed decision. It also made me feel that the vendor was not confident in the merits of its product alone. Eventually, I chose Rightnow to provide us with a CRM solution that we will implement later in the year. However, just so you know, although we have selected them, since we are at the seed-funding stage, our actual purchase and implementation won't happen until Read More

Top CRM for Financial Services


To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software decision support s...

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The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

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CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture


To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a culture consistent with CRM can lead to a deployment strategy that is correlated with success. An interactive version of this assessment is included with this article.

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Ebix CRM


Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective.

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C2


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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Why CRM Software is a Smart Investment in a down Economy


Find out more about why CRM is such a smart and timely investment for your small or midsized business in the white paper, crm: a business imperativ...

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