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Software Functionality Revealed in Detail
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 great plains denver


J.D. Edwards - Creating OneWorld of Mid-sized ERP Users
As IBM began de-emphasizing its mid-range systems, J.D. Edwards, after three years of development, released in 1996 an object-based, cross-platform ERP product

great plains denver  partnerships with SAP and Great Plains). Fig. 3 Vendor Predictions 1999 will be challenging; We predict significantly reduced annual revenue growth (15-30%). While overthrowing PeopleSoft from the 3rd position in ERP market share is not a likely scenario within 1999 (20% probability), it is achievable within the next 2 years (65% probability). No major acquisitions are expected in the foreseeable future (80% probability); The focus will be on integrating recently acquired Numetrix and Premisys products an

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Nurturing the Cloud Ecosystem at the Acumatica Partner Summit 2014—Part One


TEC's P.J. Jakovljevic recently attended the Acumatica Partner Summit 2014 in Denver, Colorado, where the cloud ERP vendor’s partner ecosystem gathered to collaborate and explore all things Acumatica. In a series of posts, P.J. gives a short history of the company and overview of its partner channels, then explores Acumatica’s current focus on its partner network and where the company might be headed in the future.

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FRx Poised to Permeate Many More General Ledgers Part Two: Market Impact


Since FRx already has integrations built to over forty leading general ledgers (and now a scalable tool kit available to accommodate virtually all others), the idea was for users to leverage the investment they have already made in their GL and to add increased functionality as their needs become more sophisticated.

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Data Loss Prevention Best Practices: Managing Sensitive Data in the Enterprise


While a great deal of attention has been given to protecting companies’ electronic assets from outside threats, organizations must now turn their attention to an equally dangerous situation: data loss from the inside. Given today’s strict regulatory standards, data loss prevention (DLP) has become one of the most critical issues facing executives. Fortunately, effective technical solutions are now available that can help.

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The Top Challenges Facing Manufacturers in Construction-driven Markets


The construction market is a key driver of the economy, both global and domestic. The Great Recession of the last decade had a tremendous effect on construction activity, which in turn severely impacted several economic sectors, including manufacturing. But over the last few years, construction has begun to rebound, and so has manufacturing.

While the demand for construction is rising, manufacturers whose products are driven by the construction market are facing particular challenges in the short term. This white paper examines those challenges. It also presents how Microsoft Dynamics solutions can help drive productivity and business insight for construction-driven manufacturers.

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Great Plains: Strong Channel and Microsoft focus for Dynamic(s) Growth


Great Plains has established very strong branding and penetration within the Small-to-Medium Enterprises (SME) segment of the ERP market, with a large and loyal customer base and a uniquely developed, extensive partner channel within the industry. A long presence on Microsoft's platforms ensures that R&D money has been spent on enhancing product functionality in accordance with the voice of customers and/or the market trends.

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The IVR Playbook: Your Guide to Choosing, Designing, Developing, and Delivering an IVR Platform that Ensures a Great Customer Experience


At its core, interactive voice response (IVR) technology allows a computer to interact with a customer through the use of voice and touch-tone telephone keypad inputs. Looked at closely from a business perspective, IVR can be a huge part of an enterprise’s customer experience.

This IVR playbook looks at things to keep in mind when considering investing in a new or upgraded IVR system. It looks at who uses IVR technology and what could indicate that it’s time to make a change to your IVR system, as well as how to achieve a positive return-on-investment (ROI), including the possibility of implementing a cloud IVR solution.

Download the playbook now to determine your IVR needs, learn how an IVR could improve productivity and reduce costs, see what's involved in building the right IVR strategy, and read examples of how other companies have achieved a positive ROI from their IVR.

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Great Plains’ Latest Product Offering &; Ready to Stampede the SME Market?


Great Plains announced during its Stampede 2000 annual partner meeting significant extensions to its product offering. The following is our view of Great Plains’ latest announcements and its strategic direction.

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Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

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4 Things You Should Think of Before Going Postal on Customer Service


We’ve all had bad experiences with customer service yet we still expect them to be great each time we call. I’m not saying that we should expect the worst, but maybe we should think of the following things before getting angry, frustrated, or homicidal (as someone said at the CRMe10 conference yesterday): • The customer service representative is not the owner of the company and most

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The Top Ten Reasons Why Great Reporting Software Is the OEM's Killer App: How to Win More Deals and Make Your Customers Happier


The best way to attract more customers—and keep them—may be to upgrade your software's reporting component. Reporting brings together a myriad of details, allows insight into massive amounts of data, and is the visible representation of an intricate process. It may be just a small part of what you do, but it's a crucial one. Download this white paper to learn more.

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