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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 great plains entity relationship diagram


Front-to-back-office Integration: Improving Your Customer Life Cycle Management
Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions@meaning, customer data cannot be shared

great plains entity relationship diagram  general ledger software | great plains accounting software | home accounting software | information life cycle | information life cycle management | integrated accounting software | inventory control software | inventory management system | it asset management | it asset tracking | knowledge management | lease accounting software | life cycle analysis | life cycle costing | life cycle management | life cycle of a product | lifetime value of a customer | management lifecycle | mas 90 accounting software |

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » great plains entity relationship diagram

Applying the Power of Social Networks to Customer Relationship Management


Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.

great plains entity relationship diagram  customer relationship management,CRM,social networking,peer-to-peer networking,myCRMcareer.com,customer engagement model,Web 2.0 technologies,user-generated content,CRM 2.0 techniques Read More

Customer Relationship Management (CRM) RFI/RFP Template


Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality

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Manugistics Envisions Supplier Relationship Management Solution


Manugistics’ launch of SRM is clear evidence that it intends to stake a larger claim in the E&HT market, the near-exclusive domain of its arch-nemesis i2 Technologies.

great plains entity relationship diagram  supplier relationship,supplier audits,supplier management software,srm software,wms software,supplier performance,supply chain softwares,supply chain companies,high tech supply chain,supply chain software,supplier rating system,supplier scorecards,supply chain optimization software,supply chain management softwares,supply chain company Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

great plains entity relationship diagram  it also creates a great deal of customer dissatisfaction, annoyance, and ultimately, defection. By implementing a unified solution to market more than one product to the right customers, the service company should be able to improve revenues while driving down the costs—and retaining customers. The second key factor is that the CRM application should provide companies with the ability to customize their solution to address their unique business needs and evolving external requirements. In a dynamic busi Read More

Software as a Service for Customer Relationship Management and Sales


Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and collaborative planning.

great plains entity relationship diagram  all, there is a great deal of metadata management involved in creating and maintaining these platforms owing to the many abstraction layers (e.g., workflow for custom objects, record types for custom objects, lookup fields, workflow triggering, audit trail, custom formulas, etc.) that should enable this decoupled development of custom applications. This concludes Part Three of the four-part Software as a Service Is Gaining Ground series. Part One detailed the emergence of SaaS, while Part Two examined its Read More

Customer Relationship Management and the Next Generation Network


Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would have the greatest impact on our ability to add value to the people we do business with.

great plains entity relationship diagram  most everybody else, a great deal of my time is spent on the road. I'm meeting clients and prospects, running seminars and workshops, and doing a few speaking engagements. Even though I'm on the go, I operate out of my home office and work lots of hours there. My business partner and I collaborate on a number of opportunities and projects as we build the business. When he's not on the go for the business, he also operates out of an office in his home, about fifty miles away. In order for us to keep in clo Read More

Customer Relationship Management: Evolution, Not Revolution


Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows evolution without the upset of revolution.

great plains entity relationship diagram  customer relationship management,CRM,functionality,customer satisfaction,data management,marketing automation,enterprise resource planning,ERP,sales force automation,SFA Read More

A Customer Relationship Management Solution Aims To Cover all the Bases


Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution.

great plains entity relationship diagram  and back-office applications ( Great Plains Accounting ). Surado CRM 5.0 has also enhanced its level of integration with Intuit QuickBooks . This is in alignment with Surado's focus on the SMB market, where such systems are widespread. With the optional add-on Surado Integration module, back-office applications like financials, enterprise resource planning (ERP), supply chain management (SCM), logistics, manufacturing, shipping and delivery, human resources, e-business, and industry-specific applications Read More

Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld


At Oracle OpenWorld, Larry Ellison introduced Oracle Social Relationship Management (SRM) Suite. The product incorporates multiple social platforms to facilitate real-time interaction between companies and their clients. For existing Oracle customers the obvious advantage comes from the fact that Oracle SRM Suite integrates with other Oracle enterprise applications (i.e., Oracle Fusion Marketing

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Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology


Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some solutions.

great plains entity relationship diagram  and SFA tools are great for management—after all, they organize, summarize, and consolidate pipeline and account status information—but that they don't do much for the salesperson. Indeed, they are often viewed as additional work that adds little value, and detracts from time spent on valuable selling activities. There are four potential causes for this perception: The vast majority of SFA and CRM tools do little or nothing to help the salesperson progress through the sales cycle. The selling methodol Read More

Supplier Relationship Management (SRM) Software Evaluation Report


Criteria in this Software Evaluation Report pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this Software Evaluation Report will support your evaluation of an SCM suite.

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Deltek Remains the Master of Its Selected Few Domains Part Five: Deltek’s Major Product Lines


Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship management, which should help firms track client relationships in a more sophisticated manner than through methods such as referral or word-of-mouth, which were appropriate during their start-up phases.

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Interface Software Expands Its CRM Functionality


Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction 5 reinforces Interface Software's customer relationship management offering in response to its customer requirements and work processes. Interface Software targets particularly accountants, financial services, law firms, and management consultants.

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