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Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? Part Two: Challenges and User Recommendations
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may

great plains vs hyperion  single-database integrated Navision , Great Plains , Solomon and Axapta products, and whether the envisioned integrated products' delivery dates in the second half of 2003 will also be delayed like in the case of Microsoft CRM's delay. Further, MBS is not yet exactly a uniformly global company, as its product offerings and channel strategy may differ notably within different markets. Not many customers can still integrate or use interchangeably MBS' Great Plains, Solomon, Axapta and Navision product lines Read More
Business Performance Management
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational perf...
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Documents related to » great plains vs hyperion


Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate

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Process vs. Discrete
When researching the right enterprise resource planning (ERP) software for your business, it is essential to realize there is a difference between process and

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Hyperion System 9
Hyperion System 9 is a flexible business performance management (BPM) system integrating a modular suite of financial management applications with the most

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Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

great plains vs hyperion  Keep Customers and Build Great Brands For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading. Read More
How to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points
Whether in a business-to-consumer (B2C) or business-to-business (B2B) context, customers demand multiple channels through which they can find information

great plains vs hyperion  to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points Whether in a business-to-consumer (B2C) or business-to-business (B2B) context, customers demand multiple channels through which they can find information, purchase goods, view and pay their bills, request services, or get support based on their specific needs and preferences. Discover solutions that can help you deliver the channels customers demand, and provide a consistently positive Read More
How to Achieve a Great--and Profitable--Customer Experience
Learn how to deliver superior customer service in How to Achieve a Great and Profitable Customer Experience.

great plains vs hyperion  to Achieve a Great--and Profitable--Customer Experience The rules of the game have changed. Companies used to compete on product quality; today it‘s all about the customer experience. How does your company stack up? Learn how to deliver superior customer service in How to Achieve a Great—and Profitable—Customer Experience . You'll discover what it takes to have customers who spend more pay higher rates remain loyal to your company champion your brand to friends, peers, and business associates Read More
Microsoft And Great Plains - A Friendship That Turned Into A Marriage
Software giant Microsoft treated itself with a $1.1B Christmas present; it announced an agreement to acquire its long-term partner Great Plains Software, a

great plains vs hyperion  And Great Plains - A Friendship That Turned Into A Marriage Microsoft And Great Plains - A Friendship That Turned Into A Marriage P.J. Jakovljevic - January 16, 2001 Event Summary On December 21, Microsoft Corporation (NASDAQ: MSFT), the world's largest software provider, announced it reached an agreement to acquire Great Plains Software Incorporated (NASDAQ: GPSI), a leading supplier of mid-market business applications. The acquisition should create new opportunities for Microsoft and Great Read More
Great Plains ASP - Evolution, Revolution, Innovation
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative. Great Plains has evolved its

great plains vs hyperion  - Evolution, Revolution, Innovation Great Plains ASP - Evolution, Revolution, Innovation A. Turner - October 4, 2000 Introduction This is the second of three articles about Great Plains resulting from TEC analysts attending the Great Plains partners' meeting, Stampede 2000, in September. The meeting provided the opportunity for in-depth research on how Siebel and Great Plains operate. The TEC analysts were able to interview both Great Plains managers and partners. Event Summary On September 18, 2000, Grea Read More
Microsoft to Add
MBS' current strategy of letting extension functionality proliferate spontaneously largely resembles the current development practice of the open source

great plains vs hyperion  Encore Functionality to MBS Great Plains 8.0 Part Three: Challenges and User Recommendations Challenges On April 27, Microsoft Corporation 's (NASDAQ: MSFT) Microsoft Business Solutions ( MBS ) division announced the acquisition of accounting products from the Winnipeg, Manitoba, Canada-based vendor Encore Business Solutions, Inc . that could be critical to the success of customers and partners in the public sector. The acquisition includes Encore's not-for-profit accounting products and the Read More
Test Framework Architecture: Data vs. Code
Ensuring the quality of software can be difficult given the copious amounts of code that accompanies an application. Software quality automation, however, can

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Learning Management Systems (LMS) Showdown: Saba vs. Sumtotal
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown pits two major learning management system vendors against each other, head-to-head

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Hyperion Essbase Visual Explorer


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Great Plains Supply Chain Series To Be Powered By Logility
Great Plains Software will supplement its ERP suite by incorporating Logility Voyager applications in an OEM deal.

great plains vs hyperion  Be Powered By Logility Great Plains Supply Chain Series To Be Powered By Logility S. McVey - July 31, 2000 Event Summary Logility recently announced an OEM agreement with ERP vendor Great Plains Software in which some of its products will be branded and sold as Great Plains' Supply Chain Series. The first modules to be offered are Logility's warehouse management system, WarehousePRO and its logistics execution application, Transportation Management. Great Plains plans to incorporate more applications in t Read More
On-Premise vs. On-Demand CRM
When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not

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