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A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

gross profit in service  inventory to meet the gross profit target. As a result, stockouts occur and the gross profit goal is missed. A suggested solution is to use Servigistics’ Profit-Driven Parts Management bundle (consisting of the Service Parts Planning and Service Parts Pricing modules). In this scenario, pricing managers are automatically prevented from making spare part price cuts that require more than, say, 15 percent increase in inventory to meet gross profit targets. In another typical case of suboptimization, Read More...

Navigating Between Service Management Scylla & Charybdis - Part 1
It is no longer breaking news to say that the US and the European Union (EU) are turning from product-based to service economies. The trend of the increasing

gross profit in service  earn 45 percent of gross profits from the aftermarket, yet it is only 24 percent of their revenues. Service as a Business (SaaB) and Business as a Service (BaaS) As possibly the best example,  General Electric (GE ), starting with Jack Welch’s long chief executive officer (CEO) tenure , has been widely reported to have significantly increased both its total revenue and profitability by focusing on services opportunities in addition to developing world-class products. The manufacturing corporate giant Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » gross profit in service


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

gross profit in service  on driving service business gross margin and profitability. Initiatives are centered on automating manual processes and becoming more efficient in all service “back-office” functions (services delivery, services supply-chain, services order management, call center & technical support, etc). Some voice of the customer input is incorporated along with the introduction of some front-office process improvements (pricing practices, competitive positioning, product sales education of services, expanded Read More...
It's the Aftermarket Service, Stupid! (Part I)
Regardless of the economic environment (and sentiments), I always think of the opportunity within the aftermarket service and support as a profitable, high

gross profit in service  earn 45 percent of gross profits from the aftermarket, yet it is only 24 percent of their revenues, while a recent article in Harvard Business Review claims that we all spend US$1 trillion every year on assets we already own. A related software category term was mentioned in TEC 's 2003 article titled Service Lifecycle Management - Tapping into the Value of the Product Aftermarket . Namely, Service Lifecycle Management (SLM) is a business initiative focused on servicing a company's products, and the Read More...
Optimizing Gross Margin over Continously Cleansed Data
Imperfect product data can erode your gross margin, frustrate both your customers and your employees, and slow new sales opportunities. The proven safeguards

gross profit in service  and analytics to drive gross profit improvement. Do you want to find answers to these questions? Where am I not making appropriate margin in my price matrices and special price agreements? What effect will current vendor prices changes have on my gross profit? What items have not had any changes in the last year? Am I really taking advantage of rebates? If I make an adjustment to my pricing formulas that affect a specific matrix or group of products, what affect will that have on my overall gross profit Read More...
Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged

gross profit in service  enterprise resource planning,ERP,software as a service,SaaS,SaaS business model,small to medium business,SMB,service-oriented architecture,SOA,professional services automation,PSA,on demand,customer relationship management,CRM,extensible markup language Read More...
Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

gross profit in service  Reduce Cost While Maintaining Customer Satisfaction Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how. Read More...
Professional Service Strategies that Win: IT’s New Role in the Cloud
Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided by your organization, and the most

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We Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices
The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it

gross profit in service   Read More...
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

gross profit in service  itil implementation,service and support conditions,itil implementation plan,itil implementation roadmap,itil implementation project,itil implementation guide,itil implementation plan template,itil implementation strategy,itil implementation project plan,itil implementation steps,itil implementation templates,itil implementation checklist,benefits of itil implementation,itil implementation approach Read More...
Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies
ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should

gross profit in service  erp,erp advantages,erp application,erp applications,erp best practices,erp business,erp business process,erp change management,erp companies,erp company,erp compare,erp comparison,erp consultants,erp consulting,erp costs Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

gross profit in service  web,information,benefits,Surado,customer,service Read More...
Role of In-memory Analytics in Big Data Analysis
Organizations today need to handle and manage increasingly large volumes of data in various formats and coming from disparate sources. Though the benefits to be

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Service Partners
Business Consulting Company, with more than 20 years of experience in ERP, CRM and Supply Chain Management Implementatio Projects.

gross profit in service   Read More...
Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

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