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The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

h part 7  windows, and multiple fonts. H - I   Horizontal Applications - Applications that include functionality across corporate disciplines, such as Sales, Marketing, or Service. IM - Instant Messaging. The ability for two or more users who are online to communicate via text in real time on their computers. Inference Engine - A problem resolution engine that prompts the user to answer questions about the problem that they have, and based on the answers, will ask additional questions or make recommendations Read More...
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Documents related to » h part 7


Federal Procurement Essentials: Sealed Bidding
Selling to the government can bring new life to contract winners, particularly small and medium businesses. In fact, organizations that understand and leverage

h part 7  G. Contract administration data H. Special contract requirements Part II - Contract Clauses I. Contract clauses Part III - List of Documents, Exhibits, and Other Attachments J. List of documents, exhibits, and other attachments Part IV - Representations and Instructions K. Representations and certifications L. Instructions, conditions, and notices to bidders M. Evaluation factors for award Nevertheless, when some flexibility is necessary, feasible, and authorized (FAR 16.203), a simplified contract Read More...
How Do You Categorize Notebooks?
The notebook computer market has become one of the remaining battlegrounds for computer manufacturers. Our purpose here is to define the notebook market

h part 7  Mobile General-Purpose Low-End Reliability H H M M Feature set H M M M Price M M H H Performance H M M L Weight M H M M Battery life M H L L Ergonomics H M M L Warranty & Support H H M H Size/thickness M H M L As can be seen, there is overlap as to which factors are important in adjacent classes. We do not expect this overlap to disappear anytime soon. What Do You Get? Now that we have discussed the segments and some of the features, we need to understand what we can expect to get when we buy a machine Read More...
Getting Strategic Planning and Financial Planning in the Same Bailiwick
To provide useful financial insight on projects, financial managers need to think about business strategy more like a series of options than a single projected

h part 7  Enterprise Technical Architecture Staging H L Invest Now Technical Architecture viewed as critical input to determining the sequencing of IT investments and make/buy/lease decisions. 2 90-day Product Demo Growth H L Invest Now This pilot, designed to demonstrate synergies between proprietary technologies, will be used to sell clients on the potential of the product platform. 3 Define Product Solution Modules Flexibility H M Maybe Now This move to modular product design, away from custom development, Read More...
APICS 2009 Preview Series, Session 1-Time Management and Master Scheduling: Built from the Same Cloth
I listened to a webinar organized by The Association for Operations Management (APICS) for their upcoming International Conference and Expo,which will be hosted

h part 7  its link with MPS. He mentioned that the S&OP topic will be covered in detail at the APICS convention. For me, the most interesting part of the webinar was how he explained that there has to be accountability for master scheduling within all departments of the organization. He even outlined that performance review of master scheduling needs to happen on a weekly basis to identify actions by process owners and use standardized reporting methods to capture trends and changes in master scheduling. In my Read More...
Pluto 7
Pluto 7 helps companies institutionalize data-driven decision making and harness Big Data using predictive and social analytics.

h part 7  7 Pluto 7 helps companies institutionalize data-driven decision making and harness Big Data using predictive and social analytics. Read More...
7 Mistakes You Can Avoid With E-mail Harassment Cases
In a landmark 7-2 decision, the US Supreme Court ruled that employers are responsible for harassment—even if they are not aware that it is going on. This

h part 7  Mistakes You Can Avoid With E-mail Harassment Cases In a landmark 7-2 decision, the US Supreme Court ruled that employers are responsible for harassment—even if they are not aware that it is going on. This “should have known” standard is particularly troublesome when harassment involves e-mail. How can you possibly know about every e-mail message from your employees, when thousands are sent every day? Read More...
BigIdeas 2011: Of BigMachines’ Quantum Leap - Part 2
Part 1 of this blog series talked about my very first attendance of BigIdeas, BigMachines’ annual user conference that takes place in the fall in Chicago. I

h part 7  2011: Of BigMachines’ Quantum Leap - Part 2 Part 1 of this blog series talked about my very first attendance of BigIdeas , BigMachines ’ annual user conference that takes place in the fall in Chicago . I wasn’t the only one that attended BigIdeas 2011 for the first time, as in May 2011 the company’s financial backers brought in David Bonnette, a seasoned Oracle executive in the customer relationship management (CRM) realm, as the new president. Mr. Bonnette has since gradually replaced the Read More...
Global Trade Hits Home at MegaResistCap-Part IV: Blinded Me with Science
At the end of part III of this series, the software selection team at MegaResistCap had turned in their software selection votes to the company’s executive

h part 7  Trade Hits Home at MegaResistCap-Part IV: Blinded Me with Science At the end of part III of this series, the software selection team at MegaResistCap had turned in their software selection votes to the company’s executive operating committee. Jim, director of information technology (IT), was anxiously awaiting the voting result, which was now being announced by Francois, the company’s chief legal counsel. Francois wasn’t one to mince words, and got right to the point: “It is with great Read More...
The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 3
Part 1 and Part 2 of this blog series went through the five previous generations of the Microsoft Dynamics NAV (formerly Navision) product. In late 2008, at the

h part 7  (NA)Vision of Microsoft Dynamics NAV 2009 - Part 3 Part 1 and Part 2 of this blog series went through the five previous generations of the Microsoft Dynamics NAV (formerly Navision ) product. In  late 2008, at the European Microsoft Convergence user conference , attendees saw the sixth major release of the product, dubbed Microsoft Dynamics NAV 2009 . The product’s subsequent launch in the US was in February 2009 (the replay can be seen here ). But rather than merely reciting the enhancements from Read More...
UNIT4: The (Largely) Untold Story - Part 2
Part 1 of this series started with my invitation by UNIT4 (formerly Unit 4 Agresso), the second-largest business applications provider in continental Europe, to

h part 7  that I might have had (as mentioned in Part 1 ). In hindsight, my initial knee-jerk assessment was way off the mark. UNIT4’s on-premise CODA Financials business continues to provide excellent customer service, while new product updates are being delivered regularly, and the product has a highly professional and experienced team. In fact, not only does on-premise CODA continue, but UNIT4 has been lately putting a lot more “oomph” behind the product in terms of a revamped marketing strategy and new Read More...
The 'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures
This part discusses the causes of ill-fated implementation

h part 7  'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures The 'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures P.J. Jakovljevic - July 11, 2002 Executive Summary What has long been a general feeling based on rumors, news headlines and some casual survey reports hidden within analyst houses' vaults and largely inaccessible to mass audience owing to exorbitant subscription fees, has recently been confirmed in a more tangible manner. Namely, many major companies are Read More...
Nothing Succeeds Like Success(Factors) - Part 2
Part 1 of this series introduced SuccessFactors, a public provider of software as a service (SaaS) talent management solutions. My post first analyzed the

h part 7  Succeeds Like Success(Factors) - Part 2 Part 1 of this series introduced SuccessFactors , a public provider of  software as a service (SaaS)   talent management  solutions. My post first analyzed the vendor’s evolution from its traditional People Performance realm to the seemingly more opportune Business Execution (BizX) province. Then, I talked about SuccessFactors’ multiple product editions to satisfy companies of all size and detailed the two core modules of the SuccessFactors BizX suite Read More...
The Wizardry of Business Process Management - Part 4
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

h part 7  being at the very heart of BPM (remember the Tin Man from Part 2 ?). Thus, Pega’s software architecture  is layered, model-driven , and standards-based to leverage (fit into) existing IT investments. The product supports typical application programming interfaces (APIs ), including extensible markup language (XML ) and electronic data interchange (EDI ) adapters, but in most implementations, integrations to both legacy and SOA-based systems require no coding, using the standard integration forms to Read More...

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