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 happy birthday 30th


Enterprise Software Conferences: Why Bother?
If you did not get the chance to read the article about the 2009 APICS Conference, I thought I should share with you some of the things we (Khudsiya and I) did

happy birthday 30th  if the employees are happy with it—and if the answer is “no,” you recommend our services. If the employees are happy with the ERP they’re using… but how often does that ever happen? We did enjoy the “food-for-thought,” though, especially during the learning sessions or the World Café (again, see the article ). Relax and get away —Frankly, I think we spent ten hours a day each day at the conference. But I admit that talking to intelligent people and listening to presenters from Intel,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » happy birthday 30th

Global Trade Hits Home at MegaResistCap-Part III: Be Careful What You Ask For


In the first two parts of this series (part I, part II), Jim, director of IT at MegaResistCap, learned that the company’s recently rolled out enterprise resource planning (ERP) system would have to support global trade management (GTM) functionality more quickly than expected. He had sent an e-mail off to his chief information officer (CIO), Mike, suggesting a new project be set up and managed by

happy birthday 30th  think you’ll be very happy with. Of course, based on the expertise you’ve shown in this area, I want you to lead the software evaluation and selection part of the project. Nancy, the operations director, will be your co-lead on the project and will coordinate the business components of the project. Regards, Mike _________________________________________________________________ Mike was relieved to see the message. He wasn’t too sure what to make of the line “our recommendation,” but he would Read More

Customer Feedback Management


Years ago, I took a job as an interviewer because I thought it would be interesting to talk to different people to find out what they thought on a variety of topics. I soon realized that people were not so eager to share impressions and give us their thoughts on products, events, etc. Some of the survey’s topics were not very pleasant, (e.g., writing a will and testament and preparing for

happy birthday 30th  will not be very happy when a “short five minute survey” takes 15 minutes or more—and will probably think twice before answering one the next time. Surveys are conducted either by specialized companies who can do it for you, or by a department or team within your company. If you decided to do it internally, the software solution you are looking for is called enterprise feedback management (EFM). EFM Software While customer relationship management (CRM) solutions can offer customer feedback Read More

Tableau Now with Connector to SAP HANA


Tableau's has just released its new connector for SAP's promising new platform: SAP HANA. Unveiled during SAP's SAPPHIRE-TechEd  in Madrid, the connector will be able to explore information stored in the SAP HANA database and bring it to life with Tableau's appealing and innovative visualizations. The connector is available for version 7.0.9, and it can connect to SAP HANA via ODBC

happy birthday 30th  Tableau users will be happy to know they can still use their application of choice even when SAP HANA is incorporated as the source of information. Read More

How Successful ERP Selections Are Made


How can you ensure that you make the right choice when purchasing enterprise resource planning (ERP) software? The answer: take all the critical components into consideration. ERP selection is not just about what different people in your organization want or don't want, it's about getting what you need for now and the future. Remember, you're not just buying software; you're buying into a vendor and its company culture.

happy birthday 30th  many happier customers. A happy customer is important because ultimately you want to be happy with your software. You should be, after all, you paid for it. Customer Retention It is one thing to have a short list of current, happy customers. It is something else entirely to maintain the customer relationship for years to come. Ask the ERP vendor what their customer retention rate is. Do a majority of their customers continue on with them for years to come? With the buyouts and recession of past years, no Read More

Top 10 Reasons to Take Your Field Service to the Cloud


Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus on what’s important: making customers happy. Here are 10 reasons why they have made the switch and why you need to take your field service organization to the cloud . . . or get left behind. Download the white paper and find out.

happy birthday 30th  what’s important: making customers happy. Here are 10 reasons why they have made the switch and why you need to take your field service organization to the cloud . . . or get left behind. Download the white paper and find out. Read More

Best Practices for Improving Performance in Your Contact Center


Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contac...

happy birthday 30th  peak performance—keeping your customers happy and building solid, loyal relationships? Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contact Center . You'll learn how to manage your contact center resources—your people and the technology that supports them—to deliver a superior customer response. One that will create loyal customers and set you apart from the competition. Download your PDF copy of Best Read More

Security Snafu at NetBank


Online internet bank NetBank suffered an embarrassing security exposure late last week when a customer discovered he had access to more funds and information than his own.

happy birthday 30th  reputable ISP will be happy to answer questions over the phone. Ask them what kind of firewall they use and what type of intrusions detection system they use. You then can at least find out if they are using reputable products (even though you still won't know if the products have been installed and configured correctly.) Ask to see the bank and their ISP's security Incident Response Procedures. If either organization has no such procedures, you can be sure that they haven't spent much time thinking Read More

TEC's Talent Management Research Model-What End Users Need to Know


Over the past few months, analysts at Technology Evaluation Centers (TEC) have been working on a new research space for talent management. I’m happy to announce that the Talent Management research space for talent management systems is now online and available to the public. Talent Management: What’s In It? TEC’s new Talent Management research space is geared toward end users looking for

happy birthday 30th  for talent management. I’m happy to announce that the Talent Management  research space for talent management systems is now online and available to the public. Talent Management: What’s In It? TEC’s new Talent Management research space is geared toward end users looking for solutions to manage their business workforce—their most valuable asset! This research space for talent management systems includes vendor-related information such as white papers, case studies, articles, and reports, and Read More

Windows 2000: Paragon for Partisans, Skewered by Skeptics


After a wait of more than a year, Windows 2000 (The OS Formerly Known as "NT 5.0") was made available to the public on February 17th.

happy birthday 30th  have generally been pretty happy with Win2K. It is clearly an improvement on NT 4.0, which is itself a pretty decent OS. We are not recommending customers stay away from it, only that they delay implementation or proceed with the understanding that it will require potentially major changes to their infrastructure. Finally, although it is probably obvious to most casual observers: Windows 2000 is geared more toward enterprise/business computing. It should not be thought of as a consumer OS. Read More

A Real Estate Giant Implements SAP Enterprise Portal


For real estate companies, poor property management can be disastrous, increasing both costs and maintenance problems. The end result: dissatisfied customers—and poor competitive prospects. Communication is also integral to property management, so to keep its customers happy and to improve its maintenance practices, Inmobiliaria Colonial, a major Spanish real estate company, decided to implement an enterprise portal solution.

happy birthday 30th  to keep its customers happy and to improve its maintenance practices, Inmobiliaria Colonial, a major Spanish real estate company, decided to implement an enterprise portal solution. Read More

Announcements from UNIT4 and SYSPRO: New Phraseology and Sustainable Development


I attended Judith Rothrock’s 2010 Analyst Roadshow event in Boston last week, and was startled by a few news items from ERP vendors UNIT4 and SYSPRO. Here’s my take: UNIT4 Known as an ERP vendor that targets businesses challenged with constantly changing needs, UNIT4 is usually quite ingenious in their product marketing and branding (e.g., I have never seen other ERP vendors

happy birthday 30th  below, and I’ll be happy to respond. Read More

Supply Chain 201: Editors’ Picks


I’m a bit swamped right now, but I thought I’d address a number of specific requests from your comments in Supply Chain Management 101 by pointing you to a bunch of other free resources on our sites: Change management (and implementation) for ERP Searching for “change management” on our white paper and case study site provides a bunch of results. Try Changing Focus on Change

happy birthday 30th  Optimization to Reduce Inventory Happy reading—and please do let me know what you thought. BEGINLYX� Read More

IFS World Conference 2013 – Investing to Win


Celebrating its 30th birthday in 2013, enterprise software giant IFS offers solutions for companies with asset management, manufacturing, field service management, supply chain management, or project management as a focus. TEC's P.J. Jakovljevic attended the company's recently held IFS World Conference 2013 annual user event, and here reports on IFS' worldwide growth and global partner ecosystem, IFS Labs' innovations, and how the company is handling current changes in the market, specifically with the company's flagship IFS Applications 8.

happy birthday 30th  World Conference 2013 – Investing to Win Celebrating its 30th birthday in 2013, enterprise software giant IFS offers solutions for companies with asset management, manufacturing, field service management, supply chain management, or project management as a focus. TEC's P.J. Jakovljevic attended the company's recently held IFS World Conference 2013 annual user event, and here reports on IFS' worldwide growth and global partner ecosystem, IFS Labs' innovations, and how the company is handling current Read More

Cap Gemini Eyeing Ernst & Young Business Unit


French integrator Cap Gemini has announced that it may buy the business consulting division of Big 5 firm, Ernst & Young. The deal would create an $8.5 billion global consulting giant.

happy birthday 30th  E&Y, which carries the happy consequence that their implementation partner will no longer be eyeing their books. Read More